Showing questions tagged:

Bookmarks are now being placed in "Booksmarks" in the "Open Application Menu Tab"

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Applica… (read more)

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Application Menu" Tab.

I've found that the "New Bookmarks" can be "Dragged" as a copy to "Bookmarks", from the "Bookmarks" located in the menu, for they will stay there unless I delete them

I can not move the "Bookmarks" back to "Other Bookmarks"

Would I lose My Bookmarks, If I "Refresh" Firefox, as suggested in the "Troubleshooting Section? If there is a chance of this happening then that would Absolutely Be Catastrophic!!

Solved Archived 14 556

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (read more)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Solved Archived 14 219

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Solved Archived 14 2350

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Solved Archived 14 1027

the backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Solved 14 80

Windows 11 taskbar not disappearing in fullscreen when there's PIP window.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear. It works normally when… (read more)

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Solved 14 138

Firefox version 153.0.1 causing hangup when "Clear Recent History" is selected.

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent … (read more)

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent History (under History in the top bar menu), the popup box that opens always shows it is "calculating" the data, even if I only visited one website and closed it (or left it open). If the Clear button is active, I will click it and the box closes, but I never know if the history was cleared.

However, many times, the Clear button is grayed out while the "calculating" is in progress, and it freezes up the popup box. I cannot close it or click on any other part of the screen. It appears to freeze (crash) Firefox. My only option then is to quit Firefox and reopen it. When I do, the popup box is gone. But I still have no confirmation that the history has been deleted. But after visiting one or more websites that I want cleared of history (news sites, etc) the issue reappears again as soon as I select Clear Recent History.

I have a whitelist of many sites that I allow to store cookies and site data. But for all other sites, I routinely clear my history when I am done viewing them. This issue has never happened before, so I'm wondering if it is a bug in the latest 153.0.1 update. Before I downloaded the latest Firefox update, I checked to make sure it was compatible with my current version of Ventura 13.7.8 on a MBP 2022. And the clear history issue never appeared when I was on Firefox 152.0.6.

Attached is a screenshot of what the Clear Recent History popup looks like when "calculating"...

Solved 14 20

How to change menu font in version 132

I haven't upgraded browser versions for a while and I'm now going from 109 to 132. Pretty bad I know. I'm having a number of issues but for this post I'd like to concentr… (read more)

I haven't upgraded browser versions for a while and I'm now going from 109 to 132. Pretty bad I know.

I'm having a number of issues but for this post I'd like to concentrate on userChrome.css.

In version 109, I had a custom font for the top menu bar, the top menus, the bookmark toolbar, the bookmark toolbar menus, and the right click menus. I did this by including the following in userChrome.css (as per [https://support.mozilla.org/si/questi.../1335097|here]:

  1. navigator-toolbox { font-family:"MyFont" !important }

This worked great, but it is no longer working in version 132. Obviously I don't know in which Firefox version this stopped working.

Has this been disabled by Mozilla or has it been changed? If it's been changed, how can I achieve it now?

I'm very grateful for any help!

Solved Archived 14 230

Firefox Semantic History Search test day event is not working

Hello! I saw that the Test day event had started. In Firefox Beta, I entered messaging-system-action.testday in about:config, put it on a string and set the value to test… (read more)

Hello! I saw that the Test day event had started. In Firefox Beta, I entered messaging-system-action.testday in about:config, put it on a string and set the value to testday as it said in the instructions. When I restarted Firefox, the welcome window did not appear and there was also no letter S next to the search as it should be. Please help!

Thanks for the answers!

Vexi

Solved Archived 14 120

Firefox not connecting to facebook after update to 150.

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not… (read more)

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not working. Windows 11.

Solved 14 99

2fa not working. i've tried a couple of auth. apps.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned… (read more)

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

Solved Archived 14 756

Cannot delete Cloudflare window

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which s… (read more)

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which says "Verify if you are human", with the Cloudflare logo.

I've tried everything to get rid of this as it slows me up. I've tried Settings/Installed Apps, Search, Programs etc but it is not contained in any of these lists. I contacted Cloudflare who gave me some suggestions which didn't work (can't remember them), then said it was part of Mozilla and it was them that have attached this window so I need to contact you to get rid of it.

Can you help me please?

Solved 13

Firefox won't open on iMac

I don't use Firefox daily, so not sure exactly when it last opened ok on my iMac (26.5.2). So I downloaded Version=153.0.1 BuildID=20260727124451, and tried again. When… (read more)

I don't use Firefox daily, so not sure exactly when it last opened ok on my iMac (26.5.2). So I downloaded Version=153.0.1 BuildID=20260727124451, and tried again. When attempting to launch, the icon in the dock bounced a few times, then nothing. When repeated, it only bounces once.

Likely unrelated, but I had very recently upgraded my LuLu app (4.4.3) from Objective-See. It monitors outbound connections. But disabling the app changes nothing.

I'm not a MacOS guru. I expect there is an error in a log file somewhere that reveals the problem, but I don't know where to look.

Suggestions?

Solved 13

Migrate from version 113.0.2 to 134.0.2

Hello, Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134. I know how t… (read more)

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

Solved Archived 13 240

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Solved Archived 13 320

No VPN-Button

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I … (read more)

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I can only choose the paid VPN options.

Solved 13 119

Tabs do not restore, although that option is checked. History shows old tabs, not tabs at time of Firefox exit.

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exi… (read more)

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exiting Firefox. I had closed those tabs. Is this an artifact of caching?

The active tabs should be stored at FF shutdown, not the old closed tabs prior to that. This Firefox quirk is both on my Mac Mini M4, and on my MacBook Pro M3. Kind of a pain in the neck to restore where I was. It's enough to make me reconsider this browser - which I have used for decades, using Windows, Linux and now MacOS.

I researched how to restore a session. It told me to go to History and click Restore Session. There is no line with that name, in my Firefox, on a Mac.

Under History the docs show 4 items before "Clear recent history...", I only have 1. Recently closed tabs 2. Recently closed windows 3. Search history. There is no Restore session.

The tabs that were open last session are in the start up window, and the check box is set to restore tabs and windows. But my tabs were not restored. (I only had a single window open.)

What can be done to "restore" previous behavior of Restore Tabs and Windows? Thanks for any and all assistance.

Solved 13 2