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Background inactivity

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab… (read more)

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab suspends after some in activity which is a problem for me

i found a solution through ABOUT:CONFIG and disabled these 3 for videos 1 - media.suspend-bkgnd-video.enabled 2 - media.resume-bkgnd-video-on-tabhover 3 - browser.tabs.unloadOnLowMemory

for videos and live streams it was good it didn't suspend but my problem now since update v.102 is that video plays but the CHAT stops and doesn't reload until i reopen firefox to the front of my programs

although it is runnning in the background and NOT MINIMIZED

even when the live stream has some lags and re-buffer it doesn't rebuffer or refresh the page to reconnect to the live stream until i force my firefox in front of my programs or games and again it was not minimized

if there is an option in the about:config to change this please tell me i'm already losing my mind as i missed one of my friends live stream because of that suspension

thank in advance

Asked by MegaDooOooM 2 years ago

Answered by MegaDooOooM 2 years ago

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Default email setting

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sk… (read more)

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sky Yahoo mail but I cannot change from Firefox. I want to set Sky Yahoo as my default email for W10.

Any help for this old novice much appreciated.

Thank you.

Asked by R.1C 2 years ago

Answered by Dropa 2 years ago

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Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (read more)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Connection to my router is denied

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.… (read more)

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.

How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed.

Best regards Stones.

In Swedish: Anslutningen misslyckades

Ett fel uppstod under anslutning till 192.168.8.1.

   Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund.
   Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning.
   Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.

Asked by Argao1 2 years ago

Answered by Argao1 2 years ago

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Log ins lost every time I start FireFox - only started happening recently.

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else. Back Story: I have a "few" windows an… (read more)

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?


To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Asked by teeny_weeny 2 years ago

Answered by cor-el 2 years ago

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Github shortcuts

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside… (read more)

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside, with an abbreviated website name, but is not a shortcut at all.

Example: Try dragging the address bar padlock from this page to your desktop

Welcome to Refined GitHub!

Same thing happens when I try to drag its bookmark to the desktop.

Creating the shortcut from Chrome works properly, so I assume this is a Firefox problem.

Asked by noel_envode 2 years ago

Answered by cor-el 2 years ago

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Reddit fails to load on Firefox for the last three days on 102.0 (64 bit) and Windows 10.

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've reboote… (read more)

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've rebooted the computer. Nothing seems to be aloowing mt to open reddit. Please advise.

Asked by Jeff Brown 2 years ago

Answered by cor-el 2 years ago

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Blocking designated websites from search results

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems… (read more)

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems there are a few websites that frequently appeared near the top of the search results that were "come-ons"; that is when you click on the link in the search results, they only offered an option to "sign up" for access. I don't want to see this junk, and I did add one website to the list.

I've got another one I want to add, but I can't find the interface to add this website to the list. I thought it was a DuckDuckGo feature, but I don't see it anywhere! Is this a Firefox feature ? ... or have I lost my mind  :P

Asked by tmp003 2 years ago

Answered by tmp003 2 years ago

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Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 2 years ago

Answered by jonzn4SUSE 2 years ago

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Why can't we customize the keyboard shortcuts?

Hello, I have been using Firefox as my main browser for more than a decade. One could say i am some Mozilla fanboy, having convinced many of my friends and relatives to u… (read more)

Hello, I have been using Firefox as my main browser for more than a decade. One could say i am some Mozilla fanboy, having convinced many of my friends and relatives to use Firefox instead of any chrome based options (Which there are to many these days). It struck me today, as i was reworking some workflow elements in many programs i use daily, that it is impossible to change any key binding in Firefox anymore. I know it has been a while now, and i searched all over the web for an answer or a solution, but at this point it is clear that other than going in the code and recompiling Firefox manually, it is not possible. I stumbled upon the (only) extension that allows to change some shortcuts, but the two that i wanted to change are impossible to configure from it, being disabling only f12 as i would use it for other things but i do not want to lose the dev console and also ctrl+L to open the address bar, it is quite inconvenient and would much prefer to use ctrl+spacebar as it matches many other bindings i am using with other software. There have been many other features that were changed in the recent years that made me start to look for an alternative, as i see features melting away almost as quickly as the user base of the product.

I do understand that one person's problem is not going to change the way a big piece of software is working, but i am wondering, why are the users losing such features as basic as customizing key bindings in a piece of software that used to be so incredibly customizable in the past? Why is the only viable option to anything chrome based losing it's edge over the competition? Is Firefox v150 be based on the chromium engine or will it die before?

Thank you in advance, and no, i don't need the link to the shortcut page, i already have it.

Asked by DoubleWookie 2 years ago

Answered by Terry 2 years ago

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Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 2 years ago

Answered by Amay 2 years ago

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white flash

I have a blog/website. When changing to different sections of the site, everyone (including myself) using firefox are experiencing a white quick flash. This is not occu… (read more)

I have a blog/website.

When changing to different sections of the site, everyone (including myself) using firefox are experiencing a white quick flash.

This is not occurring while on chrome nor opera.

I had this issue years ago with ff @ another location.

I found a small script online to add @ the header & it resolved the issue.

can't seem to find it now.

Asked by Darrtz 2 years ago

Answered by Darrtz 2 years ago

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Duckduckgo has apparently hijacked firefox browser

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of tim… (read more)

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David

Asked by maddogmog 2 years ago

Answered by Dropa 2 years ago

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Gmail site doesn't open despite Youtube and Translator sites are ok, even on Chrome Browser

em pt-br: Olá Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Sup… (read more)

em pt-br:

Olá

Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Suporte deles não ter resolvido o problema, eu decidi mudar para o Firefox apesar de não ser o mais legal nem prático e intuitivo para se navegar como o Opera e o Vivaldi, mas sim por popularidade.

-O problema: Desde ontem, a página do Gmail não abre, isto é, mostra uma página totalmente em branco conforme anexo, apesar do link estar correto e, na verdade, eu utilizar os links dos Favoritos para diminuir a digitação e aumentar a agilidade.

-Minhas tentativas de solução: Eu desabilitei todas as extensões do Firefox (eu eu já utilizava mesmo antes do problema ocorrer); Eu executei uma limpeza geral utilizando o CCleaner; Eu abri o Chrome e, para variar, me loguei (por causa do problema mencionado acima) e a página do Gmail é exibida corretamente com todos os e-mails de hoje; Eu copiei este link do Gmail, no Chrome, para utilizar no Firefox porque estavam diferentes mas mesmo assim o problema persiste.

Acabaram as ideias

Obrigado

PS: Como inserir mais imagens porque só uma é permitida?

english: Hello

Due to Chrome not keeping my credentials and every time I started this browser I had to provide my login and password in addition to the fact that their Support didn't solve the problem, I decided to switch to Firefox despite not being the coolest not practical and intuitive to navigate like Opera and Vivaldi, but by popularity.

-The problem: Since yesterday, the Gmail page does not open, that is, it shows a completely blank page as attached, although the link is correct and, in fact, I use the Favorites links to reduce typing and increase agility.

-My solution attempts: I disabled all Firefox extensions (I was using them even before the problem occurred for the first time); I performed a general cleanup using CCleaner; I opened Chrome and for a change I logged in (because of the problem mentioned above) and the Gmail page displays correctly with all of today's emails; I copied this link from Gmail, in Chrome, to use in Firefox because they were different but the problem still persists.

the ideas finished

TY

PS: how to insert more images because only one is allowed? (joined printscreens)

Asked by Theosz 2 years ago

Answered by Theosz 2 years ago

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 2 years ago

Answered by lance24 2 years ago

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Cannot reach web site with Firefox - isn’t redirecting properly

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge. Firefox says "The page isn’t redirecting properly. An error o… (read more)

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.

Asked by Mark D 2 years ago

Answered by Dropa 2 years ago

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can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 2 years ago

Answered by focuspuller 2 years ago

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago