Firefox Support Forum

My problem is that when I'm watching Videos in the web it goes about 15 seconds in to the video and then the video screen freezes but the audio continues BUT as a replay of about 10 back in the video. When these 10 seconds have passed the video continues along with the synced audio. After about a minute or two It happens again. 10 seconds video freeze and 10 seconds of audio replay. Which is really REALLY annoying. This only happens with my Mozilla Firefox browser, I've uninsulated it and installed it three times and I'm using Windows 8. (I know it sucks). I also got the latest version of Adobe Flash Player V11.

Thanks.

Mozilla crashed about 15 mins into a timed online assessment for my university course which i cannot repeat. On attempting to get info on the crash, so that my university could see that i wasn't lying about the time of the crash and the website i was on, the time stamp changed to when i clicked on the link for more detailed info.

I was wondering if there was anywhere i could get the original time stamp as the time seems to have changed on my about:crashes page as well.

Urgent help would be most appreciated.

When I go into my email and try to read something a popup comes forward for scorpion or psychics or things like that. What is scorpion is it some kind of ad on. I am getting frustrated. Also when I try to pull up certain sites they don't come up. Like some horoscopes, I Village, Publishers Clearing House. I never had a problem before. Thanks Connie

I assume there must be a configuration issue. I have another computer with the same OS of Windows 8.1. The other computer works well without this issue, so I copied its profile folder to the problem computer, and the problem remains. Disabling all add-ons did not correct my issue.

I have tried installing both the plugin and the stanalone installer for flash both with the same result. I have even created an additional account within windows with administrator status and tried to install flash within that account. Unfortunately it again says i have insuffient priveges.

Why did the font on my text suddenly become so tiny? Please NOTE that I have corrected this problem but I want to know why it did it in the first place as I have scoured the internet and cannot find the answer?

Since updating to Microsoft Window 8.1 64bit, odd things have been happening, including my Bookmark menu on the left side of the window getting checker-boarded with alternating white checks obliterating the bookmarks.

If I mouse over the bookmarks and drag the cursor over the bookmarks, then they display properly again.

My version of Firefox is 25.0.1

Some websites (banks, pharmacies, etc) require periodic and frequent updates of passwords for security reasons. If a password is stored in Password Manager and such an occasion arises, how is this handled? For example, when this password is changed on the bank from simonsays1 to simonsays2 does this affect the password for ALL accounts using the simonsays1 or will that change the account only for the bank while leaving all other accounts the same at simonsays1 ? As you can imagine, this would make Password Manager not as convenient as it might seem. Or, is it possible to include the passwords that never change in Password Manager and exclude those-like the one in this example-that will change frequently? Thank you.

_{edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)}

My Firefox has been crashing a lot in the last few days. Just in the past hour it crashed 3 times already.

I also notice that Firefox is using a lot of RAM, and my computer asks me to close FF the whole time.

The ID of the latest crashes are.

bp-4969835d-a4ea-44b7-888e-0e5092131207 bp-5b238c37-b8e5-4e4d-a2ed-4f6182131207 bp-20ff8325-82e9-43ba-93e5-b10a92131207

I hope this can be solved, so I can keep using Firefox. I don't want to switch to another browser. Thank you!

I use nightly and i didn't do anything but today i open it up and ALL my addons are disabled and there is NO option to enable them. I switched to the appearance tab and those can be re enabled but none of the addons. Did it do a background update and lose all compatibility?

I want to block a site that keeps coming up wanting to change my Java program from "Oracle" Java to something else. Is there a way to block specific sites in Firefox?

I am running Windows 8.1 on a Toshiba laptop and have Firefox 25.0.1  Mozilla 26-1.0

OS: Windows 8.1 (64 bit) x64 AMD E-300 Processor

Firefox 25.0.1

I just got a new laptop and have discovered this issue: When I try to click links on some sites to open a lightbox or popup (usually for login boxes or photo slideshows) nothing happens. Absolutely nothing, no error message, no loading screen, no "busy" or "working" animations, no redirect. I've tried the same pages in the latest versions of Internet Explorer and Chrome and they work correctly. These sites work on my old laptop with the same version of Firefox and Vista SP2 32 bit and my work computer with Windows 7 64 bit.

I've tried disabling Add-Ons one by one and as a group, didn't make a difference. I've cleared the cache and cookies. I've turned by firewall and antivirus/antispyware/antimalware programs on and off.

Sites with a known issue: "View larger images" on Zillow.com, Login on Moviepilot.com, Login on doubletakedeals.com. I can't remember any others at the moment.

Windows File History backs up certain folders ( Documents, Music, Pictures, Videos, and Desktop )to a Network Drive. How do I get Firefox to automatically backup Bookmarks, e.g. when I exit FF, into one of these folders e.g. 'Documents'? So that it is automatically backed up in one place in the event my PC drive crashes.

I spent some time Googling this very simple question and got many confusing and unrelated results!!

I used to be able to reply to an email and it would show up in the box. I could then add my comments to this posting with the original email in it. Now it won't do it.

Also, I used to be able to go onto a site do a cut-and-paste, or copy-and-paste to put into my document.

Now I cannot do either. Can you please give me some advice as this is totally frustrating.

I want that little star back that opens the bookmarks sidebar. It's just to the left of the address field on XP in FP 25. But on Windows 8 in FP 25.0.1 it's not there. Instead there's a star that sometimes appears on the right of the address bar. But the star on the right does not open the bookmarks sidebar. It only displays a list of bookmarks and options, which do not include opening the sidebar. Has this option been removed and replaced with Ctrl B?

I've upgraded to Win 8.1, Firefox v26, Shockwave, Flash, and the newest Java JRE's. YouTube videos result in an error message and to try again later. The interesting feature is that IE v11 will show the videos with no error. The Win 8.1 upgrade took away my sound, and I've read the other problems that seem to be related to YouTube and sound. But, IE plays the videos with no sound, so that's not sound related.

I have purchased a DAP-1320 Wireless Range Extender and wish to install it manually since it requires I add a password, how do I stop Windows 8.1 from automatically trying to load this only to time out.