This started yesterday when I was prompted to download and install the 3.6.7 update for Firefox. After restarting the browser, I get a message that it was not installed c… (read more)
This started yesterday when I was prompted to download and install the 3.6.7 update for Firefox. After restarting the browser, I get a message that it was not installed correctly, and then it closes without warning. It does not give the usual message that there is a problem and Firefox needs to close.
After experimenting, I've noticed that this only seems to happen when trying to load websites that include Flash content. Gmail and Youtube cause it to crash immediately. Other websites, like Facebook and certain forums will load initially, but will crash on certain pages, where there is probably a flash video or other application.
I tried starting Firefox in Safe Mode, but I still get these crashes. When I go to about:crashes, I get no reports of the recent crashes.
I still can't update Firefox to latest version, so I still have 3.6.6. Every time I try, the installation fails. I do have the latest version of Flash.
I believe I've tried everything suggested in the Knowledgebase, so if anyone has any suggestions I would really appreciate it.
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)