Showing questions tagged:

Google search: I'm not a robot" with a reCAPTCHA - everytime

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 152.0.3 (64), no additional Extensions or Plugins, no VPN and have run through the troubleshooting suggestions. Also I uninstalled and reinstalled Firefox. Note: currently I do have extensions installed, previously I did not, however with or without the problem exists Attached screenshots

Solved 2 7 244

Firefox seems to be set to wrong time zone

My laptop seems to be on the correct time zone, but when I access websites through Firefox they seem to see a different time. For example, it's currently around 6 p.m. wh… (read more)

My laptop seems to be on the correct time zone, but when I access websites through Firefox they seem to see a different time. For example, it's currently around 6 p.m. where I live and that's what my laptop says, but when I open my email in Firefox it thinks it's already after midnight. This discrepancy has shown up with multiple websites, so I'm pretty sure it's something going on with the browser. It only happens on my laptop though, not on the mobile version of Firefox. There is no setting to change time zone in Firefox settings so I can't fix this. Please help!

Solved 1 1 10

Peacock no longer works. I can sign in, but the main menu appears for a split second, then the screen goes black.

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu … (read more)

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu appears for a split second, then the screen goes black.

Solved 1 1 100

tetr.io keeps giving "Debugger paused"

Hey y'all. I was messing with devtools before on my own site, and now whenever I go to tetr.io I keep getting "Debugger paused". Clicking the little "Deactivate breakpoin… (read more)

Hey y'all.

I was messing with devtools before on my own site, and now whenever I go to tetr.io I keep getting "Debugger paused". Clicking the little "Deactivate breakpoints" icon in the Debugger tab in devtools changes nothing and it's still there.

tetr.io used to work on Firefox; I think when I was on 154 was when I last went on there.

Solved 1 1

In Jira, Drag & Drop File Attachment is not working.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after som… (read more)

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

Solved 4 1 121

Problems using Gmail.

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailab… (read more)

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailable but I can access gmail with no problem on my iPhone, android tablet and with Google Chrome without any problems. Turning off the Advanced Tracking does not resolve the problem.

Solved 5 1 100

Сертификат от Минцифры России

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru,… (read more)

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru, не видно содержимого фреймов (сейчас попробую сделать скриншот). В Microsoft Edge работа нормальная. Удаление сертификатов, перезапуск браузера и компьютера не помогли. На других компьютерах ещё не проверял. Посоветуйте, пожалуйста, что можно сделать. Windows 10, Firefox 153.0.3 (64-разрядный).

Solved 3 1 1084

Wikipedia suddenly displaying with huge font as of 8th October 2026

Hello, For some inexplicable reason, when I visit any Wikipedia page (as of Thursday 8th October 2026), the pages display with a huge oversized font that also impacts the… (read more)

Hello,

For some inexplicable reason, when I visit any Wikipedia page (as of Thursday 8th October 2026), the pages display with a huge oversized font that also impacts the format and layout of the page in my browser. I have not made any adjustments on my PC to increase font display size. Wikipedia is the ONLY website that displays in this manner.

I am running Firefox 115.42.0esr (64-bit), which appears to indicate Firefox is up-to-date on my Windows 8.1 desktop PC. Please note that I am still running Windows 8.1 on this device out of choice.

I reported the fault initially to Wikipedia itself, and the response is that any fault is at my end. I have visited the same Wikipedia pages via Chrome Version 109.0.5414.168 (Official Build) (64-bit) and the pages display normally.

I have attached a sample screenshot to illustrate.

Any ideas how I can resolve this issue please?

Many thanks - Dean

Solved 3 1

No longer able to access Gmail in Firefox

I have not been able to access Gmail using Firefox for several weeks. When I try to access it, I receive a message from Google. It's says "Temporary Error" It says to wai… (read more)

I have not been able to access Gmail using Firefox for several weeks. When I try to access it, I receive a message from Google. It's says "Temporary Error" It says to wait a couple of minutes and try again. I have done that repeated and have waited now for several weeks. The message said if it did not work, sign out and sign back in. That did not work. Since I cannot access it from Firefox, I am having to use Chrome. I prefer using Firefox. Would appreciate any suggestions to get Gmail working again using Firefox. Thank you.

Solved 4 1 40

facebook not working after most recent FF update

After the most recent FF update, I can no longer upload pictures from my laptop to FB. I cannot see replies to posts in the main feeds. I have to go to the individual pos… (read more)

After the most recent FF update, I can no longer upload pictures from my laptop to FB. I cannot see replies to posts in the main feeds. I have to go to the individual post pages to see them. Upon trying to sign into FB I often now get a message that says the feature is not working, but I click on it again and am able to log in. The feeds are taking a long time to load - I can see 3-4 posts and then icons that show the rest of the feed is trying to load, I do not have AVG or the other thing (bitdefender maybe, or something like that) others have been having problems with, that was resolved in a recent 'FB not working' thread -- that was supposedly solved with a recent update. A few minutes ago my laptop shut down while I was on FB. I did all of the suggestions regarding clearing the cache, cookies, etc. when I first noticed the problem so there is still a big problem with FB. I did report my inability to upload pictures directly to FB but I don't have any replies from them. Unrelated, I am sure, but my bookmarks were gone again this morning, for like the 24th time and I had to do the profile folder fix to get them back. I did not cache or other cleaning before I shut my computer down last night. It last happened a few days ago, unrelated to the cache etc cleaning after I noticed the FB problem. I have Norton antivirus and FF is synced to my cell phone but I prefer using my laptop for all internet activity because the screen is obviously bigger. I do not want to use another browser because of security issues. Thank you.

Solved 3 90

Website Doesn't Display Properly

A website I user, www.advisor.ca, displays a banner across the top which obscures some of the text in Firefox but displays correctly in Chrome. The attached images are fo… (read more)

A website I user, www.advisor.ca, displays a banner across the top which obscures some of the text in Firefox but displays correctly in Chrome. The attached images are for the page https://www.advisor.ca/tax/tax-news/court-dismisses-challenge-to-cras-administration-of-cap-gains-tax-proposal/. I expect this is one of those things that Chrome does 'wrong' but I would like to know if there is something I can do to make it display correctly in Firefox, of if FF could handle it in some manner.

Thanks.

Solved 2 51

Works in Edge, but not in Firefox?

I have questions about websites I visit that don't seem to work in Firefox, but when I visit the same sites in Microsoft Edge, the sites work fine. Previously (one site, … (read more)

I have questions about websites I visit that don't seem to work in Firefox, but when I visit the same sites in Microsoft Edge, the sites work fine. Previously (one site, 6 months ago, the second, in the last month), I had no issues with either site. It makes me wonder whether some protocol or requirement has changed that has caused my recent experience. Both sites are secure sites (banking and bill-paying related), and when I first experienced it, I didn't give it much thought since it happened while using the Windows 7 machine. I am now using a newer Windows 11 machine.

My most recent visit to the municipal site (water-bill payment and statement download) resulted in the new tab displaying

HTTP Status 400 - Bad Request

Type Status Report

Message Please provide a ref.

Description The server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing). Apache Tomcat/9.0.110

At the credit union site, I click a link that results in rotating arcs atop the webpage's background, and it neither times out nor displays the next screen (a link to a specific account). When I use the credit union's app on my smartphone, the next page displays as it should. (A message reply by the credit union showed a lack of understanding.)

Most of the Firefox settings are at its default settings, and the two sites are allowed to open pop-up tabs.

After 30+ years of using Firefox trouble-free, reverting to Edge is a step backward. (Every time I finish using Edge, I have to run my spyware program.)

Thanks Rapidman

Solved 2 71

American Greetings

If you go to americangreetings.com, then click on the latest greeting card with ROB LOWE, enter info and then check if everything is OK. When you try to play it, it only … (read more)

If you go to americangreetings.com, then click on the latest greeting card with ROB LOWE, enter info and then check if everything is OK. When you try to play it, it only plays his voice and there is NO PICTURE AT ALL. Other card will work, but not this one. WHY? It works fine on other browsers I have, but not on FIREFOX! How do I fix this? Richard Bolks [email removed]@aol.com

Solved Archived 2 200

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scienc… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Solved Archived 15 567

"Table of Contents" button inhibits text; how ro remove, permanently?

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning… (read more)

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning in Firefox 142.0.1 (64) running on Win11.)

The menu button floats eternally over the text in that top-left corner. This irritates me because I read text, and am frustrated by the browser covering readable text.

I can't remember ever (20+ years) needing the Table Of Contents of a web page. I use Mozilla Firefox's excellent Edit, Find if I want to jump directly to a key word.

Anyone who can suggest a perpetual dismissal of this menu button will earn my lifelong admiration!

I can deal with Settings, About:Config, and even RegEdit. Thanks, Chris

Solved Archived 4 160

why does the url https://rt.com change to https://rt-english.com when I click the "Enter" button.

It looks to me like the RT's URL was hacked yesterday. I received a warning from Firefox urging me to go back because of suspected for malware found when I attempted to … (read more)

It looks to me like the RT's URL was hacked yesterday. I received a warning from Firefox urging me to go back because of suspected for malware found when I attempted to log into RT. I backed off as suggested. I have successfully logged into RT hundreds of times using without any problem, using my Firefox bookmark. The Firefox warning told me that the suspected malware was due to the fact that https was missing in the address, which is highly irregular for the RT website. The details of the address in the bookmark is https:///www.rt.com, yet when I clicked the enter button, the https had disappeared. RT streams news on Rumble and I successfully used it instead of the RT website.

Later in the day I found information that the RT website could now be used. I tried it using my bookmark. RT opened but there ere changes in the appearance on the page. There was big new banner at the top of the page announcing that I was on RT English. All the images except one were missing and I was unable to access RT news streaming. Today I again checking the bookmark address I have used for a lng time. Today I find the Firefox URL still gives me https://www.rt.com but when I press the enter button the address now changes to https://rt-english.com. When I manually asked Firefox to open rt-english.com, Firefox told me that address does not exist.

This is the best I can do to explain the problem I am encountering, and I need help to resolve the issue. Perhaps other Firefox users have run into the problem and would be grateful for help from Firefox. I am a using Firefox and it is an excellent browser. Thanks for all your good work.

Solved 7

Why is the paste not working in google sheets?

I was pasting in data from the internet into my spreadsheet and google sheets (or Firefox) is pasting in said data three times and it is driving me insane. I paste the ra… (read more)

I was pasting in data from the internet into my spreadsheet and google sheets (or Firefox) is pasting in said data three times and it is driving me insane. I paste the raw values in a formatted cell, and rapidly it pastes correctly, but then pastes the original data/cell at least once if not twice. Like, say there's a green cell and I paste the values in it, and it works, but it then pastes the data OVER the cell removing the formatting. The worst part? It works correctly on chrome!

Solved Archived 2 170

videos on some websites no longer play in Firefox

the website gem.cbc.ca no longer allows me to play a video in Firefox since Monday this week, but works as usual on Chrome. I have the same add-ons on both browsers Adbl… (read more)

the website gem.cbc.ca no longer allows me to play a video in Firefox since Monday this week, but works as usual on Chrome. I have the same add-ons on both browsers Adblock+ and NoScript. Tried in a private window too and all the suggested Firefox settings, no go.

Also I was able to use primewire.mov to watch videos up until yesterday, but none of them will play for me today. Guess I should try Chrome for them too. I use a private window for those sites.

Windows 10PRO + ESU up to date for April Firefox 150.0.2 64bit No other changes except for an Adblock+ update a few days ago.

Solved 2 50

Firefox not connecting to facebook after update to 150.

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not… (read more)

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not working. Windows 11.

Solved 14 122