Showing questions tagged:

Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Solved Archived 16 111

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (read more)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Solved 1 119

Google cuts off my searched phrases if they contain certain symbols (+, &, #)

Hello! For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are… (read more)

Hello!

For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are used within it.

For example: "1+1" becomes "1 1" "R&B" becomes "R" "#100" sends me back to google main page "number #100" becomes "number"

There might be other symbols that cause issues, but these are the three I keep running into. I tested another browser and this issue doesn't happen in it, meaning it must be an issue with Firefox.

I have already tried clearing cookies and cache, and it did not resolve the problem.

I would appreciate help with this!

Solved Archived 9 151

Restore tabs every time I start Firefox?

Hi. I did a clean install of Windows 11 yesterday. I reinstalled Firefox with the TreeStyletabs addon. I had saved the old sessionstore files so I thought it would be eas… (read more)

Hi. I did a clean install of Windows 11 yesterday. I reinstalled Firefox with the TreeStyletabs addon. I had saved the old sessionstore files so I thought it would be easy to get my tabs back.

Two things happens.

1) If I copy over a sessionstore.jsonlz4 to the profilefolder, it gets overwritten byt FireFox when I start the browser. 2) If I don't do that and instead click History and then Restore Previous Session Firefox will use the previousjsonlz4 and restore my tabs . But I have to do it everytime I start Firefox. It does 'remember' what I did.

How can I fix this?

Solved Archived 1 110

How can I hide "Firefox Suggestion" lists in the address bar without disabling auto completion?

Hi friends. As shown in the image, if I enable "Address Bar - (suggest) Browsing history" option at about:preferences#search page, bunch of subordinate pages are displaye… (read more)

Hi friends.

As shown in the image, if I enable "Address Bar - (suggest) Browsing history" option at about:preferences#search page, bunch of subordinate pages are displayed, which is barely useful, in my opinion.

I want to hide them, but I want to keep the auto completion functioning. For instance: I want my Firefox to complete https://youtube.com/ with only typing y, but don't want to see those 'Firefox Suggestion' pages.

Is it possible to set it this way? Or I can't just have it both ways? Please let me know.

(Thanks in advance, and responses in easy English will be much appreciated; I'm a beginner in English.)

Regards, 흡폐치

Solved Archived 4 197

Security settings & cloudflare

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and whe… (read more)

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and when I reloaded it, I had to start all over again. This time, the request for challenges.cloudflare.com remains, even though a URL attachment is reloaded every few seconds. The same thing happens on the openai.com site and several other. I'm using windows 7.1 and ESET Smart Security Premium.

Solved 2 104

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  ! I have been using this site for years. This morning Mozilla ruined it. Please restore, thank you… (read more)

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  !

I have been using this site for years. This morning Mozilla ruined it. Please restore, thank you!!

Carla van Raay [edited email from public]

Perth Western Australia

Solved Archived 1 112

Passwordmanager Bitdefender

Hello, Iam using Bitdefender Secure Pass as passwordmanager, but since one or two weeks I have problems with the functionality on the laptop. I just can't open it. It is … (read more)

Hello, Iam using Bitdefender Secure Pass as passwordmanager, but since one or two weeks I have problems with the functionality on the laptop. I just can't open it. It is popping up and closing down immediately. Autofill in is not working as well. This is only when I use firefox, in chrome it is working. And on my mobile it is also working in firefox. I deinstalled and reinstalled the add on in firefox already. Afterwards it worked for a short time, but now it is the same again. Does somebody have experience with Bitdefender and an idea what I could do? Thank you in advance. Sabine

Solved Archived 2 90

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (read more)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

Solved Archived 10 157

Web sites hanging and not loading properly on Firefox

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, Wh… (read more)

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Solved 4 135

History and bookmarks are missing

Near the top of the Firefox page is displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. … (read more)

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Solved 3 120

AI chatbot custom prompts / textbox field as in screenshot

Hello I was reading this article: https://support.mozilla.org/en-US/kb/ai-chatbot In the section: "Select text to see suggested prompts" there is a screenshot which show… (read more)

Hello

I was reading this article: https://support.mozilla.org/en-US/kb/ai-chatbot

In the section: "Select text to see suggested prompts" there is a screenshot which shows pre-written prompts and a textbox from the shortcut for AI prompts menu. Is it possible to have custom promts which are added to this menu?

Thanks

Best

Noah

Solved Archived 2 569

Wrong fonts displaying

On some websites, such as scratch.mit.edu, the fonts have been displaying as Burbank Big (a font i recently downloaded) instead of the regular font. This happens on other… (read more)

On some websites, such as scratch.mit.edu, the fonts have been displaying as Burbank Big (a font i recently downloaded) instead of the regular font. This happens on other websites that don't use Helvetica Niue as well, so i'm stumped. I checked the styles panel in inspector and it showed the correct names, but when i hovered my cursor over it, it showed a preview of Burbank Big instead. What do i do to fix this?

Solved Archived 1 179

On Startup FF makes TCP connections to inappropriate website

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have thi… (read more)

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have this site blocked by the Windows Firewall and have the host file direct it to 127.0.0.1 so nothing is actually going in or out, but why is FF doing this and how can I fix whatever was done to enable this happening?

I have cleared all cookies and cache, and disabled all addons, and even started in safe mode, but regardless of what I do the very 1st connections that FF makes are always to livejasmin.com, which is obviously not a legit place for FF to be doing any of its routine updates or optimization tasks. My home page is https://google.com and the livejasmin.com connections appear before the 1st attempt to connect to google so this is clearly something malicious that found a way to get into FF early in the startup process.

I have also run 2 different scans tools on the entire computer and both found nothing. I have reviewed all the running processes and do not see anything suspicious either. I do not see this issue with Chrome or Edge, just FF which is my primary browser. All browsers are updated to the latest version as well as the WIN10 OS.

I have also removed my profile and started FF up without the profile, and I noticed the livejasmin.com connections again while the FF "your profile cannot be found" error message popped up. When I had FF make a new profile and set it as the default the same connections to livejasmin.com were made when I restarted FF with the new profile. So it is not tied to my profile.

Solved Archived 2 266

Please offer a REAL search engine!! Something truely indepent of paid content at the top

Please offer a REAL search engine!!! Not this garbage paid content at the top of every search: Wokepedia, Snopes, msm fake new, etc.. People are figuring out how this c… (read more)

Please offer a REAL search engine!!!

Not this garbage paid content at the top of every search: Wokepedia, Snopes, msm fake new, etc.. People are figuring out how this content makes it to the top of EVERY search, and we're not BUYING IT!!! People are leave Google /YourCensored Tube owing to their censorship and pushing billionaire globalist narratives.

Companies like Rumble & X are the future! MAKE an open source, truly privacy minded search engine or PREPARE TO GO OUT OF BUSINESS. Because people are asking for it everywhere, notably on X!!!

No more FAKE msm news stories. All the search engines offered on FireFox Suck! DuckDuck GO used to be good, but now it's like all the rest.

Yandex looks to be one of the better options right now, but people are asking Elon Musk to do a real search engine.

Locked Archived 3 111