Firefox Support Forum

Since the upgrade to Firefox 26.0, it seems to be no longer possible to resize a window to be smaller than a width of approx. ~400px. I run a custom web-application in its own Firefox instance, which requires far less horizontal space, and therefore would like to be able to resize the window to an appropriate size. In the previous version (Firefox 25, I guess) this was no problem. Is there any possibility to regain this ability in Firefox 26+?

I want to work on a memory issue with Firefox. One recommendation is to use the "about:memory page," but I don't know how to find it. Will someone explain how to get to about:memory?

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!!

In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in version 26.0 I no longer see the download box. When I go to about:config my setting are as they were in version 25.0.1 but there is still no download box opening. Will this issue be fixed and or will I need will downgrade to version 25.0.1.????

Updated to FF26 earlier today. I just now noticed that the download manager is different, rather, it is the new version that has been available for a while. I have been using the older toolkit that was available in earlier versions through about:config and enabling the toolkit option. That option is still checked as true but the toolkit remains the same (the newer version).

How can I revert to the older download toolkit without restoring to an earlier version?

Under my Window 7 64-bit OS, I've installed both Nightly Build v28 and v29 to perform "internet speed test" and each time, I can only achieve something < 2 mbps for my home Wi-Fi, gateway router which is about >56 Mbps. The only working Nightly version was v23 that could achieve close to >52 mbps. But once I update v23 to higher version, all the normal high speeds I could achieve at Nightly v23 are gone. The same issue plagued also firefox v26 under Win 7 64-bit.

For clarification, this is not true under Win 7 32-bit OS - the same firefox v26 works fine to achieve the raw BW speed close to and >56 mbps. WHy not in 64-bit OS seems to be the main question?

What's going on? I greatly appreciate you looking into and helping me out on this dilemma. Thanks!

Sincerely Shao Ma

Hi,

Since this morning (and the most recent upgrade apparently) I am experiencing serious display issues when scrolling with my mouse up or down on any website: the whole text and other page components appears to shift left or right and becomes so blurry that it is completely unreadable. The same issue is encountered on all websites visited

Operating system: Windows XP professional version 2002 - SP3 Firefox Version: 26.0 Screenshot of the issue: http://i43.tinypic.com/2r3vz81.jpg

I have tried to:

-create a new Boolean called "layout.paint_rects_separately" (without the quotes) and set it to true -Setting gfx.content.azure.enabled;false -Setting gfx.direct2d.disabled;true

-Disabling all add-ons

None of these did change anything to my issue.

Any suggestion on how to fix that is welcome.

Just randomly crashes - we tried all the recommendations and nothing seems to help: updating add-ons; drivers; windows; opening in safe mode did not help; do not have that "bit??" program;
One way that it always consistently crashes is when trying to download the add-on Hebrew Calendar - it starts to download and always crashes within seconds after and before it finishes the download.

Report ID Date Submitted

bp-3fc31df7-a7a0-4037-a029-454aa2131212	12/12/2013	10:15 PM
bp-b3704d80-cb8a-48cb-926b-86d2d2131212	12/12/2013	10:13 PM
bp-46b5f03f-4c6d-49d6-b352-2bd222131212	12/12/2013	9:43 PM
bp-1d02342e-9dd1-4fc4-b4b1-4fa5f2131212	12/12/2013	9:39 PM
bp-2f6826c9-3a19-40a7-89fe-659b22131212	12/12/2013	9:37 PM
bp-018484c2-ce32-434c-a07d-140bb2131212	12/12/2013	9:28 PM
bp-f03666d3-c025-4f98-8948-b30112131212	12/12/2013	9:25 PM
bp-bea4e687-1984-4325-b142-26e6c2131212	12/12/2013	9:23 PM
bp-e5bf883e-e784-4cb4-b870-df0332131212	12/12/2013	9:16 PM
bp-a48dd514-9134-4095-bc51-15ac72131212	12/12/2013	9:14 PM
bp-b84ab5f9-e4ad-49f2-a7e4-40dbc2131212	12/12/2013	9:10 PM
bp-19aed21a-29c8-4597-8021-a00132131212	12/12/2013	8:59 PM
bp-69b148bd-278e-45a4-aee6-88b122131212	12/12/2013	8:27 PM
bp-b6bd0814-accc-4512-813e-5c8212131212	12/12/2013	8:24 PM
bp-02ab32ed-401c-4b33-b0b7-fa3de2131212	12/12/2013	8:20 PM
bp-6b9e83d4-baec-4fce-8198-f608d2131212	12/12/2013	8:17 PM
bp-7f214fa0-f5e5-4332-9448-c3b142131212	12/12/2013	8:11 PM
bp-ce4d6220-0d1c-4edb-8a18-3d0e02131212	12/12/2013	8:02 PM
bp-c3bc81f3-c535-43c1-9f2c-6d1e62131212	12/12/2013	8:00 PM

I did the update to Firefox today. I am able to log into Comcast, but am having trouble with staying logged in. I go to the home page, it tells me I am not logged in, so I go to the log in page, log in, and it takes me back to the home page showing that I am logged in. When I try to go access my email, instead of taking me to that page, it just takes me back to the log in page. It also does this when I navigate anywhere else on the site. Help!

Why do I constantly have to worry about one of your updates ruining something I want to use.

I am beginning to hate software developers at Microsoft, Adobe, Java, and now Mozilla.

And please explain why incompatible extensions cannot be removed? I want to hear this one.

_________________ you ________________________'s

Brian K Mcclung

When scrolling on a website, the website looks broken and the text is unreadable and the picture is broken. When I start with safe mode it's fine. What is the problem? I am using Windows XP 32bit. Screenshot: http://i.imgur.com/OpBH4co.png

I upgraded to Firefox 26 to fix memory problems. However Firefox was still running slow every few seconds. So I did a Firefox reset.

Now i have lost: 1. Bookmarks 2. History 3. Back button 4. Default homepage setting

I tried restoring a bookmarks backup from yesterday but all the files give a processing error.

Okay so I have been using Firefox as my main browser for years. I have little to NO problems with it except lately the shockwave problem. But that's not a big deal. My problem is with Firefox 26, I was notified of a update for it this morning and I upgraded to Firefox 26. Now every time I use this browser I get ads all over my screen and popups. I uninstalled and used IE for a little while with no ads popping up. So I went back to the firefox site and upgraded again. After about 10 minutes the ads start popping back up. if I don't have a fix for this I will reluctantly be forced to uninstall Firefox permanently. I am a real estate professional and when I am in my local MLS some key words like DATE are highlighted and if I mouse over it says "meet single girls in $$$$$" with a picture.

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

I followed this KB because my firefox crashes often: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

about:crashes just showed me "The address isn't valid", so no crash report.

I'm on Arch Linux with Firefox 26.0 an up to date system: $ uname -a Linux XPS 3.12.4-1-ARCH #1 SMP PREEMPT Sun Dec 8 21:18:00 CET 2013 x86_64 GNU/Linux

I found a sequence where firefox crashes every time on my setup. 1. navigate to https://mega.co.nz 2. just wait and firefox will crashes (at least for me)

Firefox also crashes in this scenario if I'm in safe mode.

I want to add an additional search engine (StartPage SSL) and set it as default search engine. This works. Even after closing and reopening Firefox. Sometimes, not always! (1 or 2 days) later the search engine entry is gone and Amazon.com (first entry) is again the default search engine (all other settings are still in place). In my Firefox profile the entry in the searchplugins folder is still there. The entries in prefs.js are also there: user_pref("browser.search.defaultenginename", "Startpage (SSL)"); user_pref("browser.search.selectedEngine", "Startpage (SSL)");

Deleting the "search.json", "search-metadata.json" and "formhistory.sqlite" didn't help. Any clues?

Thx in advance!

I have used Firefox for years. I have Comcast email. Yesterday, after the browser update, the following happened:

1) xfinity.comcast.net said, "Uh-oh, it looks like you're not signed in." 2) I signed in and the browser opened a tab that says "Kathy..signed in...My Account," etc. In other words, it looks like I'm signed in. 3) When I click on my email, I get a new tab that says, "Uh-oh, it looks like you're not signed in."

The only way I can read my email is to use Chrome. I'm unhappy about that. Is there anything I can try? Thanks, Kathy Boehm

Some website have links where the right-click menu is not available. Instead of opening the link in a new tab, a new window opens with no menu bar visible or available. This limits my ability to navigate from this new window. I would like to prevent these limited windows form opening; I know there is a way to do this but I can't find the link in the support pages. Thank you.

Firefox upgraded today and now Norton Identity Safe (Norton toolbar) no longer works. I have spent several hours moving bookmarks to I.E., because Norton works there. I prefer Firefox, oh well, "Que sera, sera".