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Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 5 months ago

Answered by pivotgage01 5 months ago

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Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (read more)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Asked by probableUser 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Open previous windows and tabs

There are times that when I open firefox that some of my tabs that does this weird thing where my tabs from the previous session that I left doesn't load up, from what I … (read more)

There are times that when I open firefox that some of my tabs that does this weird thing where my tabs from the previous session that I left doesn't load up, from what I see is a blank tab that doesn't access the sites I left. It's been twice since I encountered this and I can't replicate the issue. When it happens I try checking out the recently closed tabs or window it doesn't show the ones that didn't show up.

Asked by Chris Asuncion (Chris) 6 months ago

Answered by Chris Asuncion (Chris) 6 months ago

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Linkedin refuses to go past the loader screen

As the title suggest - I am unable to access LI at all. It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same pr… (read more)

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

Asked by kaishuvam7 6 months ago

Answered by Denys 6 months ago

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www.amazon.com. PR_CONNECT_RESET_ERROR on Firefox only

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERR… (read more)

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

This does not occur on Edge.

I've cleared browsing data and cookies as well as changed network settings from "Use System Proxy Settings" to "Auto detect Proxy Settings from this Network" (because one trouble-shooting site suggested it might resolve the issue)

What's going on?

Is it time to finally dump Firefox for Edge after more than 15 years of loyalty?

I do not have a screen shot of the PR_CONNECT_RESET_ERROR.

Asked by forsmg-firefox 6 months ago

Answered by forsmg-firefox 6 months ago

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Bookmarks

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you … (read more)

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you can't tell me how to rectify this.

Asked by siems 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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How to fix audio not playing via HDMI

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernib… (read more)

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernible reason, and I can't seem to fix it. Everything else works, only content played from Firefox remains in the laptop speakers. I've checked my audio mixer, nothing seems amiss, I've updated Firefox and refreshed the application, still nothing. Hell, I've even tried different cables and HDMI ports, but nothing works. What could be the issue? Why did my audio suddenly stop working, and what can I do about it?

Asked by vv.irving 6 months ago

Answered by vv.irving 6 months ago

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Double search bar is gone

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into th… (read more)

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into the second box while keeping the first box open. Now that second url box is gone. How can I get it back? I used it all the time!

Asked by emilymborden 6 months ago

Answered by Paul 6 months ago

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Disabling Picture-in-Picture

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop… (read more)

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop-up, the video pauses, and will unpause only if I return to the original tab and press play. I've tried the following:

- Restarting my computer - Used keyboard shortcuts to close the pop-up - Blocked autoplay media on the YouTube website

Thanks in advance.

Asked by qwreverb 6 months ago

Answered by nerkalis 5 months ago

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Фризы в firefox 142 Red OS 8 Raspberry Pi 5

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно. … (read more)

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

Asked by MiG31BM 6 months ago

Answered by MiG31BM 3 months ago

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Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (read more)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

Asked by dlrich1 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Can't Immediately Start Typing After Opening a New Tab

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to … (read more)

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to fix this.

Asked by JudyCl 6 months ago

Answered by JudyCl 6 months ago

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VPN subscription for computer only not using a phone

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wan… (read more)

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wants my phone sorry no phone computers only ?? now how to do it on my computer ?? I have hit a brickwall not happening, unable to select a subscription with mt computer and I am not using a phone just computer only

Asked by Monks 6 months ago

Answered by Paul 6 months ago