Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 5 5174

The lost of "Pocket" as an extension was large.

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allo… (read more)

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allowed further analysis and work on the contents of the page and was extremely useful.

Now that Pocket is gone is there another extension or a purchased extension that does the same thing on the present day Firefox.

I presently use Windows 7 and Windows 10.

Appreciate any suggestions.

Solved 2 1 54

accuweather

Hello. I was curious and allowed accuweather but now I regret that and want to get rid of it. But I cannot find it anywhere on my Firefox account, I have been loking ever… (read more)

Hello. I was curious and allowed accuweather but now I regret that and want to get rid of it. But I cannot find it anywhere on my Firefox account, I have been loking everywhere but cannot find anyway to delete accuweather. It feels like a malware and I cannot get rid of it. Please help. Best regards from Claes in Sweden

Solved 2 1 180

Why do I find that Mozilla has blocked Firefox 149.0 from using the Mozilla VPN add-on?

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature" "Easy F… (read more)

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature"

"Easy Firefox integration with the Mozilla VPN extension (Windows only)"

There is nothing easy when clicking on the download for the Mozilla VPN extension yields a message that the add-on or extension has been blocked. The explanatory link provided is https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist. That lets you know that:

"When add-ons violate Mozilla’s policies, compromise user safety or privacy, or fail to meet user expectations, Mozilla takes action. This may include disabling add-ons in Firefox to maintain a secure and reliable user experience. "

So, when will Mozilla stop violating Mozilla's policies so that the Mozilla VPN add-on is fit for use on Firefox v 149.0 [without free VPN] running on WIN10 64?

Solved 4 117

Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (read more)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Solved Archived 2 378

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (read more)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Solved 1 171

Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and… (read more)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it asap.

Locked Archived 2 162

Sidebar ChatBot shortcut stopped working after resetting PC

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of… (read more)

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

Solved Locked 3 126

I cannot get the Evernote Web Clipper to appear on Windows 11

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows … (read more)

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows 10, computer. Is this a known problem with WIndows 11?

Solved Archived 2 126

Extensions missing from Toolbar

On Firefox version 140.8 using a MacBook Air, shortcuts for Extensions no longer appear as icons in the toolbar. Online guidance to get Extension icons back in the Toolb… (read more)

On Firefox version 140.8 using a MacBook Air, shortcuts for Extensions no longer appear as icons in the toolbar.

Online guidance to get Extension icons back in the Toolbar have failed. One suggested following the jigsaw icon in the toolbar to 'Extensions'. But none of the links under Extensions included the option to 'pin to the toolbar'. Another suggested using the 'Customizing the Toolbar' route. That too included no option to add Extensions.

Anyone know a better fix? Your suggestions are much appreciated!

Solved 2 144

Abuse

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on L… (read more)

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on Linux Desk Top.

Solved Archived 2 243

Add-ons

Can I change the directory where Firefox stores the add-on xpi files? Our company's IT dept is constantly deleting or corrupting them. Right now it's: C:\Users\User\AppD… (read more)

Can I change the directory where Firefox stores the add-on xpi files? Our company's IT dept is constantly deleting or corrupting them. Right now it's: C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\riqfpq8g.default-release\extensions If I could just add a folder and tell firefox where the files are, this might solve that problem. Any ideas?

Locked Archived 2 180

ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (read more)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Solved Archived 3 342