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Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 2 months ago

Answered by Paul 2 months ago

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How to add translation direction in Ukrainian ?

The built-in translation feature in the browser is a great feature. In the settings I have loaded Ukrainian language but when I click on the translation button at the end… (read more)

The built-in translation feature in the browser is a great feature. In the settings I have loaded Ukrainian language but when I click on the translation button at the end of the address bar it is not displayed in the list. Can you please tell me what I need to do to display the language I need?

Asked by it.globus 10 months ago

Answered by TyDraniu 10 months ago

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Disabled extension are not disabled. Javascript stopped working.

With Firefox's latest update... 1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the … (read more)

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Asked by richinokc 10 months ago

Answered by richinokc 10 months ago

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How to register MW

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked e… (read more)

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked everywhere?

Asked by FRANK 10 months ago

Answered by FRANK 10 months ago

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Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

Asked by noel_envode 10 months ago

Answered by noel_envode 10 months ago

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Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction … (read more)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it asap.

Asked by mistermunir 10 months ago

Last reply by markwarner22 10 months ago

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Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit).… (read more)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 10 months ago

Answered by mistermunir 10 months ago

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firefox video downloadhelper stopped working wih youtube videos link

locking as duplicate of /questions/148784 thread I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would r… (read more)

locking as duplicate of /questions/148784 thread

I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would remain grey. I tried using another LinkedIn video, and it worked, but it did not work with any YouTube video links. I gained access after I got a license 2-3 weeks ago Any suggestion on what is happening with YouTube links

Asked by arvindvirmani 9 months ago

Last reply by markwarner22 9 months ago

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How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are refer… (read more)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

Asked by arvindvirmani 9 months ago

Last reply by James 9 months ago

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Give Freely App

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy s… (read more)

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy suggests it functions like most other apps: it collects all the data it can, and allows the third parties that support their functions to collect all the data they can. The third parties can do whatever they like with my data.

Thank you,

David Guth

Asked by davidguth 9 months ago

Answered by James 9 months ago

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youtube video downloader doesn't work always

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if… (read more)

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if I switch to the second account in the same video, I have no problem and I do download the video. what can be the solution to the problem?

I installed the extension with the first account which I use as the primary one. at the beginning and for a few months it worked fine and suddenly it stopped working. I didn't do anything. I changed to the second account for other reasons, and I noticed that the downloader works without any problem.

Asked by cyberdustz 9 months ago

Last reply by Saad 3 months ago

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Issue with NordPass Extension – Source Map Error

Dear Firefox Support Team, I am reaching out regarding an ongoing issue with the NordPass extension on Firefox. For over a month, I have been encountering a source map… (read more)

Dear Firefox Support Team,

I am reaching out regarding an ongoing issue with the NordPass extension on Firefox. For over a month, I have been encountering a source map error when attempting to log in using the Windows Hello PIN code.

The specific error message is as follows: Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://23234j35k5j439434932u2j32l/css/biometrics.css Source Map URL: biometrics.css.map

I have already contacted NordPass support, but unfortunately, I have not received a resolution. I am hoping that your team can investigate and address this issue.

Please let me know if you need any additional details.

Best regards, Alexander

Asked by SuMo Bot 8 months ago

Last reply by TyDraniu 8 months ago

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Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Asked by David Large 10 months ago

Answered by James 10 months ago

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Add-ons Suddenly Don't Work

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including … (read more)

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including themes) even though everything was working perfectly within 24 hours prior to the issue arising. When trying to reinstall anything from the extension store, all I receive is a "this appears to be corrupt and thus will not install." Clicking the "more information" button on any/all affected add-ons reveals that everything is unsigned. How do I alleviate this?

Asked by davdgame99 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Asked by Greg Stanford 8 months ago

Answered by Greg Stanford 8 months ago

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anyone know why I am getting this message all of a sudden,Installation aborted because the add-on appears to be corrupt.FoxyProxy, Wppalyzer and cookie manager all were red flagged , just happened!Cant download anyone of these

anyone know why I am getting this message all of a sudden,Installation aborted because the add-on appears to be corrupt.FoxyProxy, Wappalyzer and cookie manager all were … (read more)

anyone know why I am getting this message all of a sudden,Installation aborted because the add-on appears to be corrupt.FoxyProxy, Wappalyzer and cookie manager all were red flagged , just happened!Cant download anyone of these The OS is Kali linux

Asked by mgarland430 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Expiring Root Certificate May Disable Firefox Add-Ons

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my fir… (read more)

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my firefox .

about:config xpinstall.signatures.required to false extensions.langpacks.signatures.required to false

I do not want to update my firefox .There is any way to do somthing to works Add-Ons.

Asked by olek 8 months ago

Answered by James 8 months ago