Showing questions tagged:

Frequent crashes on Windows 10

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. … (read more)

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. Usually, the reason given is a vague EXCEPTION_ACCESS_VIOLATION_WRITE or EXCEPTION_ACCESS_VIOLATION_READ. I should note that in my case, the crashes affect most of the browsers I use, but they do not crash nearly as often as firefox does.

I've tried using it without any extensions (clean install), and with hardware acceleration disabled. I've run a RAM test also, which showed no issues. Disk check also indicated no issues. I installed windows 10 and even windows 11 on the secondary hard disk, but the issue persisted. I've also tried forcing my discrete/integrated GPU to be used solely as the display adapter, but the crashes still persisted.

When using firefox on ubuntu, the crashes do not happen, strangely. There was only one instance that I noticed the crashes on ubuntu, and that was when I set my discrete graphics card as the exclusive display adapter, from the BIOS settings.

Anyway, nothing really sticks out as the root cause. Wonder if someone is able to decipher anything from the crash reports below https://crash-stats.mozilla.org/report/index/bp-6927a483-6c22-4830-b057-1413e0241104 https://crash-stats.mozilla.org/report/index/bp-42b9b1f5-5820-4ed9-9c52-30c8e0241104 https://crash-stats.mozilla.org/report/index/bp-0b92e804-00e8-4515-9129-3b5db0241104 https://crash-stats.mozilla.org/report/index/bp-d27cdb0b-3e38-4507-925b-09ce30240914 https://crash-stats.mozilla.org/report/index/bp-fa6b0609-ae19-4a66-a81d-078040240911

Solved Archived 4 207

Where is the "Find on Page" control?

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use … (read more)

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use my computer in that period. I updated Firefox, and still can't find the control.

Solved Archived 1 109

Text selection in Academic Journal site is locked

When visiting Springer's websites (and others), I cannot select any text using Firefox (but I can with Chrome). I cannot find the setting to modify to enable this ability… (read more)

When visiting Springer's websites (and others), I cannot select any text using Firefox (but I can with Chrome). I cannot find the setting to modify to enable this ability (text selection).

I set: SmartBlock OFF (false) Proxy OFF

For example: https://actaneurocomms.biomedcentral.com/

can someone help me? Thank you in advance Maurizio

Solved Archived 2 32

system blocked by intruder

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR … (read more)

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

Solved Archived 1 207

How To Add Back Small Search Bar

Hello! Several days ago I had to make a new Win10 computer account and being that when my FireFox reinstalled all my settings from my FireFox Account after signing in I n… (read more)

Hello! Several days ago I had to make a new Win10 computer account and being that when my FireFox reinstalled all my settings from my FireFox Account after signing in I noticed the small search bar at the top where you could use a different search engine was missing. I have been racking my brain to figure how to get it back. Could someone be so kind as to let me know how do I get the small search bar back at the top. Thank you.

Respectfully, Don

Solved Archived 4 328

Firefox shuts down randomly

Hello, Does anyone else experiencing random firefox crashes ? It shuts off with no erros at random points. It started happening after recent update, where mozilla decided… (read more)

Hello, Does anyone else experiencing random firefox crashes ? It shuts off with no erros at random points. It started happening after recent update, where mozilla decided to remove the option that allowed to hide "list all tabs" which is moronic.. I updated my drivers to the latest. Today i decided to remove all my profiles with all data, created new profile, imported bookmarks, passwords. And its still crashing.. Report ID: bp-cc28903b-3d2b-40bf-b39d-46a6e0241011

Solved Archived 3 60

Certain videos within the Firefox web browser refuse to play with sound.

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine… (read more)

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Solved Archived 6 600

Cannot access crash-stats.mozilla.org

Hi team, I am a researcher and trying to collect data from crash-stats.mozilla.org for my research. However, I got 403 Forbidden for several days. Can you help me to reso… (read more)

Hi team,

I am a researcher and trying to collect data from crash-stats.mozilla.org for my research. However, I got 403 Forbidden for several days. Can you help me to resolve this? Thank you in advance.

Solved Archived 1 36

Can't drag tabs or bookmarks anymore

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging ta… (read more)

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging tabs into bookmarks, moving bookmarks around in the browser. I can't drag them around in 'manage bookmarks' either. I can still open and create bookmarks; they are simply much more difficult to place where I want them.

I believe this happened with the last update but it's not a feature I use all that often so it could be older.

I have opened Firefox in safe mode and had the same issue. I have turned off the computer several times since this began.

Any help would be appreciated.

Solved Archived 2 2061

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (read more)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Solved Archived 7 385

Firefox added a bloated searchbar that takes up too much space when I type into it.

How do I stop it from appearing please? It's the address bar.. field. I don't know what to call it, english is not my native language. I just want it to remain small and … (read more)

How do I stop it from appearing please? It's the address bar.. field. I don't know what to call it, english is not my native language. I just want it to remain small and static like it always did. Now it becomes a huge field that takes up too much space and blocks my vision and I just want it to disappear.

I wish Firefox would stop changing stuff like this.

Solved Archived 4 139

Crashing and crashing

I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now system info - i7 - 8GB RAM, windows 10, one 128… (read more)

I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now

system info - i7 - 8GB RAM, windows 10, one 128 GB SSD and other 512GB SSD

Since yesterday, it has been crashing after every 2-5 minutes; in troubleshooter mode as well...

I ran Windows RAM memory test, it turned out to be okay... I ran a Dell hardware test, it informed me that my fan is not working properly; though I doubt its the reason for my Firefox crashing

Below is one of the crashes in text - can someone help please?

AdapterDeviceID: 0x5916 AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 07821028 AdapterVendorID: 0x8086 Add-ons: snaplinks%40snaplinks.mozdev.org:3.1.12,%7B394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B%7D:6.3.1,%40pagememo:1.15.1resigned1,%7Baf37054b-3ace-46a2-ac59-709e4412bec6%7D:4.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:130.2.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,bing%40search.mozilla.org:1.7,google%40search.mozilla.org:1.5,wikipedia%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.5,ebay%40search.mozilla.org:1.5,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 8233635840 AvailablePhysicalMemory: 1266659328 AvailableVirtualMemory: 138522270318592 BackgroundTaskMode: 0 BuildID: 20240913135723 CPUMicrocodeVersion: 0xde ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1727643240 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1726686919 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["CryptoWinRT.dll","devenum.dll","sapi.dll","winmmbase.dll","windows.internal.shell.broker.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","explorerframe.dll","wpnapps.dll","dataexchange.dll","twinapi.dll","cdp.dll","cscapi.dll","edputil.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","wininet.dll","wsock32.dll","ktmw32.dll","winmm.dll","msimg32.dll","OneCoreCommonProxyStub.dll","comctl32.dll","FWPUCLNT.DLL","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","Windows.UI.Immersive.dll","srvcli.dll","iertutil.dll","BCP47mrm.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","winhttp.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","dhcpcsvc6.DLL","WindowManagementAPI.dll","npmproxy.dll","version.dll","dhcpcsvc.dll","msacm32.dll","rasadhlp.dll","twinapi.appcore.dll","Windows.ApplicationModel.dll","xmllite.dll","taskschd.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","d3d11.dll","d2d1.dll","dcomp.dll","avrt.dll","CoreUIComponents.dll","dsreg.dll","nlaapi.dll","CoreMessaging.dll","icm32.dll","msdmo.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","WinTypes.dll","policymanager.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","deviceaccess.dll","PortableDeviceTypes.dll","propsys.dll","SensorsNativeApi.V2.dll","SensorsUtilsV2.dll","SensorsApi.dll","rmclient.dll","dwmapi.dll","windows.storage.dll","dbghelp.dll","wtsapi32.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","gdi32full.dll","bcrypt.dll","cfgmgr32.dll","crypt32.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","gdi32.dll","shell32.dll","clbcatq.dll","imm32.dll","SHCore.dll","setupapi.dll","sechost.dll","advapi32.dll","kernel32.dll","imagehlp.dll","nsi.dll","msvcrt.dll","rpcrt4.dll","psapi.dll","user32.dll","msctf.dll","ws2_32.dll","oleaut32.dll","combase.dll","ole32.dll","shlwapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: assertion failed: n > 0 && n <= 8 Notes: FP(D00-L1100-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x134d, AdapterSubsysID2: 07821028, AdapterDriverVersion2: 30.0.15.1169DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7259 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1727642490 SubmittedFrom: Client SystemMemoryUsePercentage: 85 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240913135723","version":"130.0.1","vendor":"Mozilla","displayVersion":"130.0.1","platformVersion":"130.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8070,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4894},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"07821028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.8854","driverDate":"10-14-2020","GPUActive":true},{"description":"NVIDIA GeForce 940MX","vendorID":"0x10de","deviceID":"0x134d","subsysID":"07821028","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll","driverVendor":null,"driverVersion":"30.0.15.1169","driverDate":"2-1-2022","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1.3020833730697632,"contentsScaleFactor":1,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":false,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-IN"],"regionalPrefsLocales":["en-IN"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"app.update.silent":true,"browser.cache.disk.capacity":1048576,"browser.search.region":"IN","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.searches":false,"dom.max_script_run_time":0,"extensions.blocklist.enabled":false,"extensions.screenshots.disabled":true,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1715319162,"media.gmp-gmpopenh264.lastDownload":1700081117,"media.gmp-gmpopenh264.lastDownloadFailed":1715319162,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1700081117,"media.gmp-widevinecdm.lastInstallStart":1727467393,"media.gmp-widevinecdm.lastDownload":1725519197,"media.gmp-widevinecdm.lastDownloadFailed":1727467393,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-widevinecdm.lastUpdate":1725519198,"media.gmp-manager.lastCheck":1727602223,"media.gmp-manager.lastEmptyCheck":1727602223,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"security.mixed_content.block_active_content":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":16677},"addons":{"activeAddons":{"{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}":{"version":"6.3.1","scope":1,"type":"extension","updateDay":18578,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Simple and convenient screenshot tool. Select an area, edit your screenshot and upload it to the ser","name":"Lightshot (screenshot tool)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16940,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{af37054b-3ace-46a2-ac59-709e4412bec6}":{"version":"4.2","scope":1,"type":"extension","updateDay":19441,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Add a custom search engine to the list of available search engines in the search bar.","name":"Add custom search engine","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19441,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"@pagememo":{"version":"1.15.1resigned1","scope":1,"type":"extension","updateDay":19839,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Provide user to write note in any page.","name":"Page Memo","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17739,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"snaplinks@snaplinks.mozdev.org":{"version":"3.1.12","scope":1,"type":"extension","updateDay":19982,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Select multiple links, checkboxes and other elements and act on them such as open them in new tabs o","name":"Snap Links","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16921,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"130.2.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17068,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19944,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18737,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18556,"updateDay":18556},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2830.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout"},"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout"},"rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898":{"branch":"active","type":"normandy-prefrollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 16924565504 TotalPhysicalMemory: 8462282752 TotalVirtualMemory: 140737488224256 UptimeTS: 7502.15923 UtilityProcessStatus: Running Vendor: Mozilla Version: 130.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Solved Archived 4 171

Closing Last Tab Witouht exiting Firefox

I use Firefox 128.3.1esr in my Debian 12.7 Is there anyway to close last tab without exiting the browser? I mean after closing all tabs, I want Firefox jumps to homepage… (read more)

I use Firefox 128.3.1esr in my Debian 12.7 Is there anyway to close last tab without exiting the browser? I mean after closing all tabs, I want Firefox jumps to homepage. Thanks for your help.

Solved Archived 2 66

Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (read more)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Solved Archived 5 169

Unicode Bold Characters do not Display on Webpages (But do Display in Inspect)

I've noticed recently that some Unicode characters are not rendering properly on some websites. Specifically the Unicode characters for Mathematical Bold Capitals, though… (read more)

I've noticed recently that some Unicode characters are not rendering properly on some websites. Specifically the Unicode characters for Mathematical Bold Capitals, though there may be others. I've noticed this issue on Twitch and GitHub. Screenshots for the repository sainnhe/everforest are attached along with the Inspector. Notice the characters do not appear properly on the webpage but are rendered just fine in Inspector. I also attached the screenshot for Unicode Mathematical Bold Capital E.

I am running Firefox version 132.0 on macOS Sequoia 15.0.1. The problem remains in Troubleshoot Mode. The problem does not appear in Chrome or Safari. The problem does not appear on my iPhone or Android tablet.

In posts with similar issues I've seen the suggestion to toggle "Allow pages to choose their own fonts", the issue does not respond to changing this setting (it is on in all the screenshots).

Solved Locked Archived 1 250