Firefox Community Forum

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Hello all,

I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find any way to have it always on when launching VPN. Is that possible?

Thanks!

I saw the update that you added vpn to firefox, but I can't use it. It doesn't show up in the toolbar anywhere and there are no vpn options anywhere in settings. When I try and create a second profile THEN I get the vpn option but when I click on it it says that I can only use it with the original profile.

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

Auto updated to firefox 150 yesterday. What's new screen announced the rollout of the free in browser vpn had reached us (in Canada). Clicked the link to set up, went to screen to follow instructions. There's no vpn icon in the firefox menu bar, no matter what I do. (And I have done everything obvious.) Was the VPN not in the actual update I received or is this some bug/glitch? Thanks.

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. Warm regards, Nicola

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

I noticed there is a VPN button underneath the Firefox browser.

Is it already functional or, do I have to get it started?

Is it free or else?

Thank you!

I'm in Canada, when i updated the first Firefox instance had VPN show up but when i opened another it did not (the one with my Firefox account). When i opened a third it was also available.

How do i get it on my main profile which has this account, i use multiple Firefox instances to separate my browsing (Reddit, main, shopping).