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"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (read more)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 1 year ago

Answered by jonzn4SUSE 1 year ago

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I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (read more)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Asked by narrawa.bl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sync is not appearing in settings

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to dis… (read more)

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to disappear. Can you help me? Thanks!!

Asked by wherewell 1 year ago

Answered by TyDraniu 1 year ago

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Lost access to 2FA device and backups codes

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/wh… (read more)

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication]] invalid.

Any idea how I can contact Mozilla to restore access or delete my account to recreate it again? Cannot find an e-mail address to create a ticket :( I don't want to use custom e-mail domain for Firefox account.

Thanks!

Asked by pavlo3 1 year ago

Answered by cor-el 1 year ago

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Web page loading when selecting option in dropdownlist

Hi everyone. I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop … (read more)

Hi everyone.

I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop down list the page refreshes and the textboxes I filled in during the loading disappears, and it only happens in Firefox.

Asked by kristen.kock 1 year ago

Answered by kristen.kock 1 year ago

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Sync doesn`t sync my tabs

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookm… (read more)

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookmarks, etc? I have a desktop box and a newer laptop I wanted to get up to date. I pressed the Sync button on the desktop ... By the way, there`s a link below that reads "Connect another device" ... Connect where? Someone is designing these interfaces who has absolutely zero imagination. Anyways, I signed off, moved the ethernet cable to my laptop, signed in, pressed Sync, and voila!, I got my Bookmarks, at least. But I have no idea how to get my tabs and windows. I tried with a "download link" something or other, but it seemed to assume I was sync-ing to a phone, and didn`t work. Any way to get my tabs?

Asked by Dan_W 1 year ago

Answered by cor-el 1 year ago

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No synced logins found

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my s… (read more)

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my synced bookmarks are still there. The saved logins are still there in my Firefox 110 installation running under Windows 10. A similar problem was reported here: Surface Pro 8 recently had No Synced Logins Found while other devices do not have this issue but I am opening a separate thread because the OP gives the impression that this is platform-specific. I am afraid to do anything in the Firefox installation under Ubuntu, for fear of overwriting (i.e. deleting) the saved logins which I can still access on my Windows installation. How should I proceed?

Asked by rsbrux 1 year ago

Answered by rsbrux 1 year ago

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syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (read more)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Asked by onezed 1 year ago

Answered by cor-el 1 year ago

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Problems importing my saved passwords from Chrome to Firefox and syncing them

I currently use Chrome on Android & Chromebook as my main browser, but I would like to switch to using Firefox now across all my devices (linux, android, chromebook).… (read more)

I currently use Chrome on Android & Chromebook as my main browser, but I would like to switch to using Firefox now across all my devices (linux, android, chromebook). To do this, I need to import my passwords from Chrome to Firefox, and have them sync between the Firefoxes on all of my devices, but it's not working. I have tried the following:

Method 1: I installed Chrome on my new Linux machine. Checked and made sure it had synced my passwords by logging into a website using Chrome. Then, on Firefox, I pressed alt to enable the toolbar, then File->Import from another browser. The pop-up says "No programs that contain bookmarks, history, or password data could be found."

Method 2: Chrome seems to have a feature to export the passwords to csv. So I exported the passwords from Chrome to a csv on Linux. To be thorough (because I am having trouble getting this to work), I used accounts.firefox.com to sign out the Firefox on my android phone and chromebook, then (on the phone) I deleted my browsing data, uninstalled firefox, and rebooted the phone. Back on Linux, I did about:config, then set signon.management.page.fileImport.enabled to true, then did about:logins then menu->"import from a file", selected the csv that I just exported from Chrome, and clicked Import. Import Complete, 332 logins added, 1 not added because it was missing a password. Logins successfully imported, hooray! For testing purposes, I create a unique new password entry, http://foo.com username "a" password "b". Then I go to about:preferences, make sure that syncing is on and I'm currently syncing logins and passwords, and press "sync now". Log in to my phone, install Firefox from the play store, start it up, sign in using my email and password (it says "syncing"), go to logins and passwords, click "saved logins". The only one listed is for foo.com, the fake one I created to test the syncing, but I expected to see all 333 there.

How do I get this to work?

Asked by jbayes 1 year ago

Answered by cor-el 1 year ago

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Sync data not showing up

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and … (read more)

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

Asked by Jean 1 year ago

Answered by Paul 1 year ago

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"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (read more)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Asked by paul.martzen 1 year ago

Answered by paul.martzen 1 year ago

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Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (read more)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Asked by NotReallyEight 1 year ago

Answered by NotReallyEight 1 year ago

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STUPID LACK OF SUPPORT FOR FIREFOX ACCOUNT!

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to … (read more)

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to get my emails out of FIREFOX? Such BAD customer service -- oh yeah, we aren't CUSTOMERS cause Firefox is FREE. Right now that is EXACTLY WHAT FIREFOX and MOZILLA are worth -- NOTHING, NADA, ZERO, TRASH! And now it will cost me $$$$$ to get my computer completely reset to eliminate ALL TRACES OF FIREFOX!!!

GET ME OUT OF THIS CRAZY SCREWED UP MESS>!! VOLUNTEERS OR NOT -- this all SUCKS!!!! Dr T. H. Reese, Denver CO

Asked by Cats2 1 year ago

Last reply by Paul 1 year ago

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unable to find the browser signin option

Hello Team, On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine. Kindly advis… (read more)

Hello Team,

On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine.

Kindly advise.

Regards

Sanjai

Asked by Sanjai 1 year ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Lost All Sync Data

Hi, Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now… (read more)

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Asked by strawboy 11 months ago

Answered by strawboy 11 months ago

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password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (read more)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Asked by MartensBen 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Firefox Sync Login NOT Working Since v112.0.2

Good morning! Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page… (read more)

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

Asked by V. T. Eric Layton 11 months ago

Answered by cor-el 11 months ago