• Solved

How to recover an old account sync after everything disappeared?

My computer crashed and after restarting I have lost my account data including profiles, history, bookmarks, extensions, open tabs, etc. I have tried the basic methods s… (read more)

My computer crashed and after restarting I have lost my account data including profiles, history, bookmarks, extensions, open tabs, etc.

I have tried the basic methods suggested online like looking for hidden profiles, finding a folder for old Firefox data on the desktop, restoring from apparent backups that are meant to be there, etc. The account should have been logged in all this time and had sync on, which is not working... but should there be some sort of sync history I can restore from? Or a local backup from somewhat recently?

Thank you

Asked by brad.d 1 day ago

Answered by brad.d 1 day ago

  • Solved

How do I remove the search ability of the anything but "awesomebar"

There is a perfectly functional search bar in the middle of my homepage. why do I have to search with the anything but "awesomebar"? I have made so many changes to about:… (read more)

There is a perfectly functional search bar in the middle of my homepage. why do I have to search with the anything but "awesomebar"? I have made so many changes to about:config true to false false to true firefox will probably never work again properly. There should be a check box somewhere in settings to toggle this on and off. Newer is not always better

Asked by Vincent Maisano 1 week ago

Answered by Denys 1 week ago

  • Solved

Firefox Win 7 32 bit

I need Firefox for win 7 32 bit. But it is not able to download it with a win 10 PC. I get only the 64 bit version 115. What have I to do?

Asked by Didis 2 months ago

Answered by James 2 months ago

  • Solved

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (read more)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Asked by Mads Peter Jensen 4 months ago

Answered by Nathan Giovannini 4 months ago

  • Solved

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Asked by DenverD 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

https://getadblock.com/en/update/latest/?f=f&version=6.31.1&u=68uu84zt49066849&bc=3072&rt=0

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Ste… (read more)

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 144.0.2 (64-bit) • Thunderbird 128.10.1esr (64-bit)

==============================

Well, well, well. Latest Firefox update and what did you folks send along to take over my PC screen when I log-in? This: https://getadblock.com/en/update/latest/?f=f&version=6.31.1&u=68uu84zt49066849&bc=3072&rt=0

Clever, clever, clever aren't you folks?

1. I have NEVER downloaded "adblock" 2. "Adblock" cannot be found in the PROGRAMS listed on my PC, so no way to "uninstall" your uninvited, unwelcome, unneeded bit of buy-this-buy-this-buy-this angling. 3. "Adblock" cannot be found on a search of the registry. 3. What a pathetic approach, Firefoxers!

GET RID OF IT FROM SHOWING UP ON MY COMPUTER SCREEN WHEN I OPEN FIREFOX! NOW!

Asked by Hikermann 3 months ago

Answered by Paul 3 months ago

  • Solved
  • Archived

How can two icons, the 'add to taskbar' icon and the 'picture in a picture' icon, be removed from the address bar?

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Ma… (read more)

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Manager is a better option, which has performed excellently without issues.

Additionally, a free VPN (Proton) was briefly used from the Firefox browser without installation, but after finding it complicated to set up, it was deleted. A few hours later, I noticed the two icons as the windows were misbehaving and they are causing a slowdown in the PC's performance. They do not seem to be add-ons or extensions.

How do I remove the icons and return to the previous performance?

Asked by PhilG 6 months ago

Answered by Agent virtuel 6 months ago

  • Solved

Firefox version 115.31.0esr

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different … (read more)

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

Asked by Phil Strictly 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Asked by natalkalyu 4 days ago

Answered by natalkalyu 1 day ago

  • Solved

Hung update on my WIn 7 machine

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up u… (read more)

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Asked by Sigpaw 1 month ago

Answered by Agent virtuel 1 month ago

  • Locked

please delete all passwords on my account

There should be a web interface to manage firefox account passwords, yet there isn't. This is seriously bad because it means the user has to install firefox to manage pas… (read more)

There should be a web interface to manage firefox account passwords, yet there isn't. This is seriously bad because it means the user has to install firefox to manage passwords. I installed firefox on mobile just to find out there's no option to select multiple passwords at once so i can delete all of them. Please delete all of them.

Asked by nikwunu 1 month ago

Last reply by Denys 1 month ago

  • Solved
  • Archived

Using Firefox the comment sections on foxnews.com disappeared

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worke… (read more)

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worked on Firefox.

Asked by Janet Frazer 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

Login into m'y account fails on Windows but works on Android

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I wo… (read more)

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Asked by SM 9 months ago

Answered by Denys 9 months ago

  • Solved
  • Archived

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (read more)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Asked by computerdown 9 months ago

Answered by computerdown 8 months ago

  • Solved

Setting Firefox as a default browser on Desktop,MacBook

Hi It isn't really a question, but it get to know and learn how to use Firefox efficiently before I converted from Safari to Firefox. I knew much more in Safari than in F… (read more)

Hi It isn't really a question, but it get to know and learn how to use Firefox efficiently before I converted from Safari to Firefox. I knew much more in Safari than in Firefox. Once I know more about Firefox, Firefox will be a default browser in my desktop,mac. Thanks Ted

Asked by Ted 5 months ago

Answered by Paul 5 months ago

  • Solved

64 & 32 bit versions appearing on pc

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and b… (read more)

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?

Asked by Me 5 months ago

Answered by Me 5 months ago

  • Locked

I lost the + on the tabs to open a new page

I keep asking. I don't want to, but I am going to use another browser that I don't like, that does have the + as I keep hitting the y key to open a new tab. I am not well… (read more)

I keep asking. I don't want to, but I am going to use another browser that I don't like, that does have the + as I keep hitting the y key to open a new tab. I am not well, cancer has me. My eyes are bad, and I could use some help, Thank you.

Asked by morrowken997 5 months ago

Last reply by Paul 5 months ago

  • Solved

Mozzila rejects connection with a spesific site.

Untill last night i could conect with that site https://imtw.ru and its sub forums without eny problem . Today when i press the link i recieve a message that the connecti… (read more)

Untill last night i could conect with that site https://imtw.ru and its sub forums without eny problem . Today when i press the link i recieve a message that the connection is rejected "Failure to secure connection". As you van see it has the https:// infront and i repeat i was able to connect last night. What may be wrong?

Asked by AnthoniusII 1 month ago

Answered by AnthoniusII 1 month ago