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  • Solved

I have lost the bar across the top of my firefox screen.

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now… (read more)

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now that row is gone (see second screenshot) Can someone tell me how to get it back please? I tried searching for this but, as I have no idea what this row is called, I came up blank. Thanks Chris

Asked by chris119 2 months ago

Answered by Paul 2 months ago

  • Solved

Restoring tabs lost from closing firefox closed all tabs even though 'open previous windows and tabs on startup' is on

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular… (read more)

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular being annoying due to losing tabs that I needed to have the specific link for). Is there any way to restore tabs lost in this way?

Asked by Skylark 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Multiple Firefox Windows are Open in Task Manager

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. … (read more)

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.

Asked by Barbara Bolter 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 2 months ago

Answered by Denys 2 months ago

  • Solved

"mobile phone" icon in new window (prompt pop-up "install Firefox with QR-code")

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you (see attachment) … (read more)

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you

(see attachment)

Asked by self3 2 months ago

Answered by TyDraniu 2 months ago

  • Locked

how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Asked by Melinda Sam 2 months ago

Last reply by Denys 2 months ago

  • Solved

Issues with internet connection between devices

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network b… (read more)

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Asked by Phoxcs 2 months ago

Answered by Denys 2 months ago

  • Solved

Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (read more)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

Asked by Krzysztof 2 weeks ago

Answered by TyDraniu 2 weeks ago