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Ading the Dashlane Password Manager Extension

I had the extension for Dashlane working on Firefox. It looked up and I removed it. Now I cannot locate the Extension when I select Themes and add-ons and search for Dash… (read more)

I had the extension for Dashlane working on Firefox. It looked up and I removed it. Now I cannot locate the Extension when I select Themes and add-ons and search for Dashlane. Any suggestions? Thanks in advance,

Asked by tlb2300 1 year ago

Answered by Paul 1 year ago

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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (read more)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 1 year ago

Answered by jonzn4SUSE 1 year ago

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Website features work only in troubleshoot mode

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not displ… (read more)

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not display in FireFox. My MailChimp login repeatedly sends a verification code every time I log in with FireFox; not with Edge.

I have reviewed the recommendations for settings and nothing has worked. Using FireFox for years without all these issues. If I need to do so much to make FireFox work, I will have no alternative but to use Edge as my default browser.

Asked by KayGee 1 year ago

Answered by KayGee 1 year ago

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Audio issues with Firefox

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of m… (read more)

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Asked by Tommaso 1 year ago

Answered by jonzn4SUSE 1 year ago

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enlarge GIF image underneath text overlay?

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the … (read more)

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the text size with Ctrl+ but the background gif image of a small window with bogus scrollbar needs to be made larger somehow so that the white text can be read against the black portion of the image.

Is there some way to enlarge the gif image, please?

Asked by ynotssor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (read more)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Auction Site 'Catawiki' will not load signing in page.

Auction Site 'Catawiki' will not load signing in page. Yet if I use incognito mode I can sign in. I have cleared the cache and disabled my add-blocker but still no joy. … (read more)

Auction Site 'Catawiki' will not load signing in page. Yet if I use incognito mode I can sign in. I have cleared the cache and disabled my add-blocker but still no joy.

Asked by bob_lock 1 year ago

Answered by bob_lock 1 year ago

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Firefox Bookmark Suggestions Incorrect

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url. Example: I have a bookmark for https:… (read more)

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url.

Example: I have a bookmark for https://mail.proton.me/u/0/inbox When searching from the address bar, it always suggests mail.proton.me/

I tried completely deleting history to see if that was affecting it, which it was not. I have also tried changing many other settings to no avail. Any help or suggestions would be greatly appreciated!

Asked by vurden 1 year ago

Answered by vurden 1 year ago

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Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (read more)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Asked by MarkZ 1 year ago

Answered by MarkZ 1 year ago

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Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv … (read more)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Asked by Grizzly 1 year ago

Answered by cor-el 1 year ago

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Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORM… (read more)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 1 year ago

Last reply by Andrew 1 year ago

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (read more)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Asked by steveveg 1 year ago

Answered by Paul 1 year ago

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Too many tags upon bookmarking doesn't store tags with long tag

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the wo… (read more)

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the word "internationalization" prevents tags being stored.

A bookmark that is tagged like this: one two three four five six seven eight nine ten eleven twelve thirteen fourteen internationalization will not have its tags saved.

However, this is stored successfully: one two three four five six seven eight nine ten eleven twelve thirteen internationalization

This also stores successfully: 'one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen'

Asked by unhuman 1 year ago

Answered by cor-el 1 year ago

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Lost everything seemingly after recent browser update

Tabs, history, bookmarks, basicly anything and everything that was crucial are gone, seemingly after recent update. I had similar problem a couple of month ago and didn't… (read more)

Tabs, history, bookmarks, basicly anything and everything that was crucial are gone, seemingly after recent update. I had similar problem a couple of month ago and didn't find clear solution back then, but it all got sorted out maybe in couple of days (probably with next update or something?). Well who would've thought i would get screwed like that a second time.

So i can't tell for sure whats caused it or how it got fixed. What i manged to figure out both times this happend is that somehow i have 2 versions of Firefox Profiles judgin by the dates of the cursed updates. So i guess my stuff is still there but i can't acces it.

Also worth mentioning is that both times i've got screwed by updates, my FF shortcuts from Quick Acces pannel stoped working and i needed to drag'n'drop em all over again.

Im at totall loss here, i know the info i've provided is almost nonexistant but if anyone knows whats up i would be greatly apreciative if you could tell how do i fix this and prevent it from happening in the future.

Asked by JS 1 year ago

Answered by Bithiah 1 year ago

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Firefox overwrites current tab with "homepage" tab on start up

Since the last Firefox update, I've noticed an issue whenever I launch the browser. I have it set up so that I have multiple tabs open, and it's set up so that when Firef… (read more)

Since the last Firefox update, I've noticed an issue whenever I launch the browser. I have it set up so that I have multiple tabs open, and it's set up so that when Firefox starts up, it opens all of the previous tabs and starts me on the tab I was on when I closed the browser previously.

Now whenever I start Firefox, it opens to the last tab I was on, but said tab opens on my current homepage instead of the website that tab was on previously. I experimented by changing my homepage to "Youtube.com", picked a different open tab, closed Firefox and opened it again and sure enough, the tab was now on the Youtube page instead of what it had been previously.

Is this just a bug of the current Firefox version, or is there something in settings I can do to fix this?

Asked by patrickhuv 1 year ago

Answered by patrickhuv 1 year ago

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Firefox won't let me sign into Clickbank

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with. Going to: https://accounts.clickbank.com/login.h… (read more)

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with.

Going to: https://accounts.clickbank.com/login.htm and logging in, using Firefox, I get the following prompt: "Oops, there was an issue submitting your information. Please try again later. If this issue persists please contact our customer support team."

And, have been informed by the staff at Clickbank to try different things... which is how I came to discover that I CAN log into my Clickbank account using ANY browser EXCEPT Firefox.

I've cleared the cache and history from Firefox, I'm using standard for privacy anyway... and I've also cleaned my computer with CCleaner and rebooted the computer. I've check that I'm using the latest and greatest version of Firefox.

Yet, I STILL cannot log into my Clickbank account using Firefox.

ANY suggestions would be GREATLY appreciated, else I will need to STOP using Firefox, as I'm concerned that whatever is doing this, will start shutting me down from logging into all accounts, every where on the net.

Thank you in advance.

Asked by Trish 1 year ago

Answered by Trish 1 year ago

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Scroll wheel click on links to open in new tab

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal… (read more)

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal but not the scroll wheel clicking.

Asked by Andrew.Barge 1 year ago

Answered by Andrew.Barge 1 year ago