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In Jira, Drag & Drop File Attachment is not working.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after som… (read more)

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

Solved 4 2 121

Virgin Media webmail no longer works

Hello, I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others… (read more)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Solved 7 2 50

ChatGPT replies are empty only on firefox

Issue persists on Incognito Mode and it goes away if I use different browser. Since 2 days issue like this happened and it is retroactive meaning all previous conversatio… (read more)

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

Solved 3 2 60

Google search: I'm not a robot" with a reCAPTCHA - everytime

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 152.0.3 (64), no additional Extensions or Plugins, no VPN and have run through the troubleshooting suggestions. Also I uninstalled and reinstalled Firefox. Note: currently I do have extensions installed, previously I did not, however with or without the problem exists Attached screenshots

Solved 2 1 244

Can't access eBay, suspect Firefox but not sure

Hi, I'm still using Windows 7. Yes probably that's a cause but I'm not sure how. I'm using Firefox 115.38.0esr. Now for a while I've been finding it difficult to log int… (read more)

Hi, I'm still using Windows 7. Yes probably that's a cause but I'm not sure how. I'm using Firefox 115.38.0esr. Now for a while I've been finding it difficult to log into eBay. I'd try and log on and get this message "SORRY

Something went wrong on our end

<a varying error number>

Please go back and try again or go to eBay Homepage."

I'd go to the homepage and successfully log in. Then it took more than one try. Now I can't log in at all. I can still log in on a buying only account. It doesn't allow me to use the password, but it will accept access via text message. With the seller accounts, it doesn't give the option for access via text message only. Can this be fixed by Mozilla? I removed all extensions, and reset by PC to an earlier backup in case corruption was a cause. I've also deleted the cash.

Solved 2 1 82

Trouble with Chase Bank

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is … (read more)

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is not working right now". However the site works perfectly with Chrome, thus the problem must be with Firefox. I have cleared the Chase cookies and still getting the same result.

Solved 5 1 71

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space.

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headli… (read more)

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headlines are squeezed together and touching. Body copy is affected also. How to keep the fonts as they first come in?

Solved 2 1

Firefox seems to be set to wrong time zone

My laptop seems to be on the correct time zone, but when I access websites through Firefox they seem to see a different time. For example, it's currently around 6 p.m. wh… (read more)

My laptop seems to be on the correct time zone, but when I access websites through Firefox they seem to see a different time. For example, it's currently around 6 p.m. where I live and that's what my laptop says, but when I open my email in Firefox it thinks it's already after midnight. This discrepancy has shown up with multiple websites, so I'm pretty sure it's something going on with the browser. It only happens on my laptop though, not on the mobile version of Firefox. There is no setting to change time zone in Firefox settings so I can't fix this. Please help!

Solved 1 1 10

Cannot log into x.com

Firefox 152.0.6 1. I go to X.com and am presented with the logon screen and the option to logon using Email or Username, Phone, Google and Apple. 2. Try entering my email… (read more)

Firefox 152.0.6

1. I go to X.com and am presented with the logon screen and the option to logon using Email or Username, Phone, Google and Apple.

2. Try entering my email address in the logon screen and get a red ! error: "Please enter a username, email, or phone number."

3. Try entering my username in the logon screen and get a red ! error: "Please enter a username, email, or phone number."

4. Try using the Google option and it performs as if I was logged in but the system never leaves the logon screen.

5. Try using the Phone option and enter my phone number and get a red ! error: "Something went wrong. Please try again."

6. Delete all history, cookies, etc. Restart Firefox. Same issues as above.

7. I disable all Extensions and restart Firefox. Same issues as above.

8. I try a Private window and am able to log in just fine.

I am at a loss here on how to proceed. This is happening on two individual systems in my home both running the same version of Firefox.

Solved 4 1 60

I am being denied access to certain websites like home depot

I am unable to access certain sites on my desk top computer. I have had geek squad check my computer and no issues. Example home depot lowes and Macy's. Can get there usi… (read more)

I am unable to access certain sites on my desk top computer. I have had geek squad check my computer and no issues. Example home depot lowes and Macy's. Can get there using Google chrome. Can access other sites on Firefox but not all

Solved 1 1 60

Sites only working in Chrome.

Hello all Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow. Now for my problem I have been using Firefox for… (read more)

Hello all

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.
 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

Solved 13 1 61

I get "This browser version is no longer supported. Please upgrade to a supported browser." when I open Firefox.

I get "This browser version is no longer supported. Please upgrade to a supported browser." when I open Gmail in Firefox. I have version 156.01 on windows. Have been get… (read more)

I get "This browser version is no longer supported. Please upgrade to a supported browser." when I open Gmail in Firefox. I have version 156.01 on windows. Have been getting the message since Sept 1 or so. Otherwise, FireFox seems to work OK. But some websites do not work properly with it like Home Depot and the City Of Brockton website, I have to use chrome to access them.

Solved 6 31

Logging in to banking site problems (Firefox 146.0.1, Windows 25H2 26200.xxxx)

Trying to log in to citizensbank.com. After I enter username and password, logs me in and immediately logs me out. Suspect the bank is doing something tricky, but an ho… (read more)

Trying to log in to citizensbank.com. After I enter username and password, logs me in and immediately logs me out. Suspect the bank is doing something tricky, but an hour with their tech support didn't get me anywhere. As usual, they blame Firefox. Anything tricky I have to do I Firefox to counteract their trickiness?

Locked Archived 3 130

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the … (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Solved Archived 7 210

blogspot frame not displaying

Since the other day blogspot image frames are not displaying correctly (see attached screenshot) Everything works fine on Chromium... Name Firefox Version 148.0.2 Buil… (read more)

Since the other day blogspot image frames are not displaying correctly (see attached screenshot)

Everything works fine on Chromium...

Name Firefox Version 148.0.2 Build ID 20260309125808 Distribution ID mint-001 Update Channel release-cck-mint User Agent Mozilla/5.0 (X11; Linux x86_64; rv:148.0) Gecko/20100101 Firefox/148.0 OS Linux 6.17.0-19-generic #19~24.04.2-Ubuntu SMP PREEMPT_DYNAMIC Fri Mar 6 23:08:46 UTC 2

Cinnamon is the UI

Solved Archived 2 130

tetr.io keeps giving "Debugger paused"

Hey y'all. I was messing with devtools before on my own site, and now whenever I go to tetr.io I keep getting "Debugger paused". Clicking the little "Deactivate breakpoin… (read more)

Hey y'all.

I was messing with devtools before on my own site, and now whenever I go to tetr.io I keep getting "Debugger paused". Clicking the little "Deactivate breakpoints" icon in the Debugger tab in devtools changes nothing and it's still there.

tetr.io used to work on Firefox; I think when I was on 154 was when I last went on there.

Solved 1

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved Archived 7 254

cannot log into Mercari on Laptop, but can on phone

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit) When I awoke my laptop from sleep this m… (read more)

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit)

When I awoke my laptop from sleep this morning, the opened Mercari tab did not load correctly, forcing me to log out and attempt to reset it. It acted as if I was not logged in to begin with and would not load the correct account information. When I logged out and then attempted to log back in, I was given an error that stated that the password or account was incorrect. I contacted Mercari Support for assistance, first, as I could not log into my account on an Edge browser, either. When I opened a Chrome browser, it auto-logged me in without issue. Mercari support assisted me for close to 13 hours, and eventually changed my email address associated with my account. Unfortunately, after that, I still could not get logged in, still getting the same wrong password or account message on my laptop. HOWEVER, when I opened firefox on my phone and attempted to log in there, it worked, using the same account and password information as I had attempted on my laptop. Additionally, I was able to log into my Mercari app on my phone, as well as BOTH Chrome and Edge on my laptop. It is only Firefox on my laptop which is not accepting the correct information. I have cleared my cache on firefox, which did not work. I have done an end task on Firefox on my laptop and restarted it, which did not work. I have restarted my laptop, which did not work. I power cycled my T-mobile router, which did not work. I even connected to the internet via hot-spot through my motorola phone, which also did not work. I can log into Mercari on any other way that I attempt, using the same account and password, EXCEPT for Firefox on my Lenovo. Firefox claims that it is up to date and will not find a newer update. Nothing was altered, to my knowledge, between putting my laptop to sleep last night and waking it up this morning. No updates, power interruptions, or anything that I am aware of. I am at my wit's end and am out of ideas for things to try to fix this. Please help. I do NOT want to have to run Chrome again, just to be able to log into a single page on my laptop.

Solved Archived 1 354