Showing questions tagged: Show all questions
  • Solved
  • Archived

NBA Games won't load in firefox . they work fine though in chrome and edge

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , whe… (read more)

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

Asked by . 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

  • Solved
  • Archived

Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (read more)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Asked by johnroman552 2 years ago

Answered by jrlind55 1 year ago

  • Solved
  • Archived

Spotify keep showing premium page

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refre… (read more)

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refresh or review 2021 best songs,it won't work properly. And I use Edge to try it again,then Edge works fine,by the way,I already clear cache and cookies,also restart Firefox multiple times,and even try the private mode and remove all my add-ons,still not working. Any idea would be great,Best regards.

Asked by 坂井泉水 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time… (read more)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 2 years ago

Answered by Ibon Castilla Varela 1 year ago

  • Solved
  • Archived

Barclays uk login page inaccessable

Cannot login to my bank - Barclays on address:- https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do#/identification Works on Waterfox, Vivaldi. Brave and Edge … (read more)

Cannot login to my bank - Barclays on address:- https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do#/identification Works on Waterfox, Vivaldi. Brave and Edge

Asked by mike.hitchcock 2 years ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Why does this say "Banking $" in the address bar?

This is a new installation of Firefox on a Windows 11 machine. I've not seen this on my Windows 10 machine, On the right side of the address bar in green it says 'banking… (read more)

This is a new installation of Firefox on a Windows 11 machine. I've not seen this on my Windows 10 machine, On the right side of the address bar in green it says 'banking $' this is on Youtube. I visited a bank site and this did not appear. It also has a thin green line above the tab.

What is this? What is it's purpose? And how do I get rid of it?

Thank you

Asked by falselogic 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Click Address Bar not showing top sites

Previously I was able to click my address bar and it would show a drop down with various sites that I frequently visited. I think it updated and I can no longer do this, … (read more)

Previously I was able to click my address bar and it would show a drop down with various sites that I frequently visited. I think it updated and I can no longer do this, is it possible to revert back to this option?

Asked by deiriiraifu 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

YouTube is showing wrong language and location, and I can't change it

As the title says, YouTube is showing me the wrong language and location, and I can't change it, every time I try it just goes back to the wrong language. I've tested oth… (read more)

As the title says, YouTube is showing me the wrong language and location, and I can't change it, every time I try it just goes back to the wrong language. I've tested other browsers (Edge and Opera) and it's working normally, I've also tried disabling all the extensions I have, as well as resetting my profiles folder, neither of which worked. Thanks in advance.

Asked by desze 1 year ago

Answered by desze 1 year ago

  • Solved
  • Archived

All old and new email in Gmail is blank (only when viewed with Firefox on PC). How do I fix it?

I recently switched over to Thunderbird for my email client. I pointed my Gmail to go to Thunderbird. After doing so, I discovered that every single old and new email i… (read more)

I recently switched over to Thunderbird for my email client. I pointed my Gmail to go to Thunderbird. After doing so, I discovered that every single old and new email in Gmail (when trying to view in Firefox) were blank.

Hoping to resolve the issue, I stopped forwarding Gmail to Thunderbird, then I deleted the Gmail account from Thunderbird. Finally I uninstalled Thunderbird and emptied the cache and cookies. Still have blank emails when opened in Firefox. Chrome Edge & IE work fine.

I'd prefer to keep using Firefox over the other browsers.

Thanks for any & all suggestions and help you may have to offer.

Asked by nplocek 1 year ago

Answered by nplocek 1 year ago

  • Solved
  • Archived

Can not connect to my Lan Router

I can connect to my Router ( NetGear ) via Safar; however,' I can not go to http://routerlogin.net/ via the FoxFire browser'. I get redirected to https://www.netgear.co… (read more)

I can connect to my Router ( NetGear ) via Safar; however,' I can not go to http://routerlogin.net/ via the FoxFire browser'. I get redirected to https://www.netgear.com/home/services/routerlogincom/ .

Via the Settings interface, I have allowed this site to accept cookies for the session. Still no luck.

I have look at articles that attempt to address this issue - they must be old, for the solution menu options can not be found in my version of FF 97.0.1

It has to be a settings issue for again - I can do what I want via Safari when allowing cookies.

Browser Settings are strict with "do not Tack me". HTTPs only is set. Usually when this fails, I elect to goto the URL as HTTP.

Can you help ?

Thanks.

Asked by martclaus-productsupport 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

Gmail does not work properly inside Firefox

Hi I have been using Firefox for years and have been using Gmail within Firefox for years also. The problem which started today is that when I went to open an email withi… (read more)

Hi I have been using Firefox for years and have been using Gmail within Firefox for years also. The problem which started today is that when I went to open an email within Gmail the only thing I got was the title of the email. There was no message inside the email. If I try and forward the email, the message appears but only with the box to forward the email.

Here is a list of things I tried.

Restarted Firefox (no change Gmail not working properly) Restarted computer (no change Gmail not working properly) Looked up solutions online and did updates to Ad Block (no change Gmail not working properly) Disabled Adblock and uBlock (no change Gmail not working properly)

I can go into Gmail properly on my phone, through Chrome and through the Brave browser and it works fine. Firefox is my main browser and I really don’t want another browser to be open all the time just to access Gmail.

Any help would be great.

Thanks

Asked by Trainspotting 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (read more)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

GOOGLE SEARCH

HELLO, I AM UNABLE TO OPEN MY GMAIL ACCOUNT AND SOME OTHER SITES LIKE YOU TUBE. ANOTHER THING IS I DON'T WANT TO SEARCH ON GOOGLE, I WANT TO SEARCH ON FIREFOX, HOWEVER W… (read more)

HELLO, I AM UNABLE TO OPEN MY GMAIL ACCOUNT AND SOME OTHER SITES LIKE YOU TUBE. ANOTHER THING IS I DON'T WANT TO SEARCH ON GOOGLE, I WANT TO SEARCH ON FIREFOX, HOWEVER WHENEVER I OPEN FIREFOX THE SEARCH BAR SHOWS 'SEARCH WITH GOOGLE'

KINDLY, LOOK INTO THE MATTER AT YOUR EARLIEST. THANKYOU AND HAVE A GOOD DAY.

Asked by yashbhavsar369 1 year ago

Answered by lolrepeatlol 1 year ago

  • Solved
  • Archived

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 1 year ago

Answered by jeddolnick 1 year ago