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  • Solved

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 week ago

Answered by TyDraniu 6 days ago

  • Solved

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (read more)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 1 month ago

Answered by njbetavirp1 1 month ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 month ago

Answered by pitbulls9 1 month ago

  • Solved

Firefox does not read system proxy settings on Ubuntu linux

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: … (read more)

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: 2345). while other browsers can connect through system socks proxy, firefox is unable to connect it. i have changed and tested different configs in firefox network menue but no one was helpful. i have also try to solve the problem using foxyproxy addins but it does not correct as expected. sometimes it connects and many time it does not. what is the firefox problem with socks proxy? how can i solve that? thx.

Asked by MrAli 4 months ago

Answered by MrAli 4 months ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 5 months ago

Answered by Hami 5 months ago

  • Solved

How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 12 hours ago

Answered by jscher2000 - Support Volunteer 9 hours ago

  • Solved

When I press the "A" key, Firefox identifies it as a shortcut?

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, i… (read more)

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, it ignores the rest of my query and searches up everything leading up to the A. Even just pressing A it's almost like it's acting as a mouse-click, but this problem only seems to be occurring on Firefox, nothing else.

What's going on?

Asked by n1log 1 day ago

Answered by cor-el 1 day ago

  • Solved

Suddenly my email from yahoo (my address==> [edited[ @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters. Answer =>> Why does this happen… (read more)

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Answer =>> Why does this happen? AND Answer =>> How to fix?

Thank you

Asked by starnovaco 1 day ago

Answered by Paul 1 day ago

  • Solved

Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Locked

Last Pass not autofilling in Firefox

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with… (read more)

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Asked by fishemail8 2 days ago

Last reply by Paul 2 days ago

  • Solved

Can NOT get on ebay.com URL

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth … (read more)

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

Asked by donP22 3 days ago

Answered by donP22 2 days ago

  • Solved

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (read more)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Asked by Frost 5 days ago

Answered by Frost 5 days ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER with internal CA on Ubuntu 16.04 Thin-Clients

Hi, im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our … (read more)

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Asked by Tekkion 1 week ago

Answered by Tekkion 1 week ago

  • Solved

Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (read more)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Asked by deep.maniyar 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

remove importenterpriseroots

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can… (read more)

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

Asked by darkgcn14 1 week ago

Answered by darkgcn14 1 week ago