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notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (read more)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Asked by BJRW 3 months ago

Answered by James 3 months ago

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Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Asked by A Guertin 2 months ago

Answered by A Guertin 2 months ago

  • Solved

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 2 months ago

Answered by Rustler40 2 months ago

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Can't print in Firefox 144.0

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderb… (read more)

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

Asked by jstark4020 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (read more)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Asked by Cruz Ramos 2 months ago

Answered by Denys 2 months ago

  • Solved

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Asked by tom.lindeman 2 months ago

Answered by Denys 2 months ago

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Profile Manager

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am upda… (read more)

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am updated to latest firefox version.

Asked by jaffarnaqvi2006 3 months ago

Answered by Agent virtuel 3 months ago

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Multiple processes

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is… (read more)

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Asked by drw353 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

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Firefox or Edge? which is better for me

I have always been a Firefox or Mozilla supporter, now I'm confused as I do use Microsoft Edge and others to support my apps such as Word, Excel, and others. The password… (read more)

I have always been a Firefox or Mozilla supporter, now I'm confused as I do use Microsoft Edge and others to support my apps such as Word, Excel, and others. The password thing about using traditional methods and now seems like a lot of people are using Google or Apple to log in really has made my life miserable. Where do I go from here?

Asked by Taipan 3 months ago

Answered by Paul 3 months ago

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bookmarks & passwords to new computer

Hello, I just purchased a new desktop computer. I have passwords and bookmarks that I would like to move over to the new computer. Can this be done or do I have to man… (read more)

Hello, I just purchased a new desktop computer. I have passwords and bookmarks that I would like to move over to the new computer. Can this be done or do I have to manually move each item. It would be so much easier to recapture all. Thanks for you help.

Asked by pyadkins 3 months ago

Answered by Paul 3 months ago

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Imported book marks

I've switch to a new computer and exported and imported my book marks, in json file. I can see them in the library, but I don't know how to get them to display on my sid… (read more)

I've switch to a new computer and exported and imported my book marks, in json file. I can see them in the library, but I don't know how to get them to display on my sidebar. Help? thanks brian

Asked by brunau8 3 months ago

Answered by George Kitsoukakis 3 months ago

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FREQUENT FIREFOX CRASHES!

WHY CAN'T YOU FIX YOUR BUGGY BROWSERS??? LOOKS LIKE I'M GOING TO OPERA OR EDGE NOW!!! STOP C0000005 ERRORS! I CAN'T BELIEVE HOW YOU'VE MESSED UP A ONCE-GOOD BROWSER! … (read more)

WHY CAN'T YOU FIX YOUR BUGGY BROWSERS??? LOOKS LIKE I'M GOING TO OPERA OR EDGE NOW!!! STOP C0000005 ERRORS! I CAN'T BELIEVE HOW YOU'VE MESSED UP A ONCE-GOOD BROWSER!

Asked by glee018b1 3 months ago

Last reply by Paul 3 months ago

  • Solved

Start Page shortcuts are showing wrong icons

A little over a week ago, I noticed icons for the shortcuts on the start page started showing wrong icons for some of them. For example, gmail and reddit show youtube ic… (read more)

A little over a week ago, I noticed icons for the shortcuts on the start page started showing wrong icons for some of them. For example, gmail and reddit show youtube icons and this behavior continues even for the favorites. X(Twitter) also has a generic icon instead of the normal one. Is there a way to force refresh on these or some way to correctly apply site icons?

Asked by Joonho 3 months ago

Answered by TyDraniu 2 months ago

  • Solved

Can someone please tell me how to get windows 11 put on my PC?

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy anot… (read more)

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy another Computer, even though I have a perfectly good operating DELL Inspiron 1 that is not that old, 4 years old with a new hard drive.

Leman H Wilson     [email address]   at 2:15 PM  10-16-25

Asked by wilsonleman2 3 months ago

Answered by wilsonleman2 3 months ago

  • Solved

Firefox Windows 音频设备图形隔离(audiodg.exe) 内存泄露

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露, 复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推… (read more)

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露,

复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测是firefox问题, 使用microsoft edge尝试复现,无此问题

Asked by EsoBlepsoGrapher 3 months ago

Answered by EsoBlepsoGrapher 3 months ago

  • Solved

Firefox Won't Save History, Bookmarks or Downloads

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It al… (read more)

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It also wont let me drag a link from the address bar to the bookmark bar anymore like it used to. Any help with this would be much appreciated... Thanks!

Asked by green_sage 3 months ago

Answered by green_sage 3 months ago