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Unable to view videos streamed by a public TV station

I have previously not had this issue, have had no problem viewing videos on this particular website. Recently I've had a raft of of issues (since the latest Firefox upgr… (read more)

I have previously not had this issue, have had no problem viewing videos on this particular website. Recently I've had a raft of of issues (since the latest Firefox upgrade??). In this instance, the website is https://www.sbs.com.au/ondemand/ I am signed in as a member. Whenever I try to play a movie or TV show, I get this message:

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos.

I'm PC illiterate so I have no idea how to turn off an ad blocker (as well as Firefox being my browser, I have Quick Heal Anti-Tracker installed). Can someone please provide some help with REALLY BASIC instructions (ie. as if you're talking to an alien who has never used a computer before!). TIA

I also am unable to sign in to my YouTube account so I can watch videos I've subscribed to (I can view videos otherwise on YT). When I attempt to sign in, I get this image (below).

I have emptied cache, deleted browsing history etc, makes no difference. I can access and view SBS and YT on another browser, just not on Firefox.

Asked by Diane 2 years ago

Answered by Brett Howard Goleman 2 years ago

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FIREFOX VERSION PROBLEM

Hello, just an ordinary user here. I am using Firefox long ago, 'till I switched just today. I ran basic security tests until I got to http://whatismybrowser.com. It says… (read more)

Hello, just an ordinary user here. I am using Firefox long ago, 'till I switched just today. I ran basic security tests until I got to http://whatismybrowser.com. It says that I'm still running on FF78 but actually I am on FF83 [https://whatismybrowser.com/w/N7QEGDA] .I refred firefox and reset to the default settings still, the problem persists. What is this all about? What am I should do? Thank you so much, I would appreciate your help.

Asked by jason_ross9590 2 years ago

Answered by cor-el 1 year ago

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Antivirus Software Bitdefender Wallet Extension disappeared from Firefox

Hi, My Antivirus Software Bitdefender Wallet Extension disappeared from Firefox, I already added this extension but it's not showing up in my Firefox browser, any soluti… (read more)

Hi, My Antivirus Software Bitdefender Wallet Extension disappeared from Firefox, I already added this extension but it's not showing up in my Firefox browser, any solution?

Waiting for your reply asap, thanks.

Cool Regards, Pallas

Asked by PALLAS 2 years ago

Answered by PALLAS 2 years ago

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Loging into American Express Account

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my Us… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

Logging into my AMEX account on Edge and Chrome, works fine.

Suggestions?

Asked by rcferris1 2 years ago

Answered by FredMcD 1 year ago

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Error: Access Denied. You don't have permission to access

I can't access https://www.barnesandnoble.com/ without getting the following error message: Access Denied. You don't have permission to access "http://www.barnesandnoble.… (read more)

I can't access https://www.barnesandnoble.com/ without getting the following error message:

Access Denied. You don't have permission to access "http://www.barnesandnoble.com/" on this server.

I've tried to clear the history/cache and also turned off vpn.

It just happened, it was working a few moments ago.

Any help is much appreciated!

Jojo

Asked by joken674 2 years ago

Answered by cor-el 2 years ago

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Firefox cannot find profile after copying from other computer

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct location… (read more)

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct locations neither Firefox nor Thunderbird would start complaining that they could not find the profiles.

What I did (same thing for Thunderbird) 1. Opened Firefox troubleshooting on the old W7 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. copied the Profiles folder to a usb drive.

On new W 10 laptop 1. Opened Firefox troubleshooting on new W10 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. renamed the existing Profiles folder to Profiles OLD 5. copied the Profiles folder from the usb to the same correct location on the new laptop

When I tried opening Firefox on the new laptop it would not open complaining that it could not find the profile. Firefox had opened correctly previously.

Then when I renamed the moved Profiles folder to Profiles NEW and renamed Profiles OLD to Profiles, Firefox opened normally on the new laptop.

Identical procedure and result with the Thunderbird profile transfer.

What should I do?

Thanks.

Asked by MaybeYou 2 years ago

Answered by MaybeYou 1 year ago

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How does Firefox and AWS S3 initiate an upload after a form post to S3

I'm trying to understand how AWS pulls a file from a client device after I post an upload request to AWS S3. HTML is asynchronous and I can't figure out how, after I pos… (read more)

I'm trying to understand how AWS pulls a file from a client device after I post an upload request to AWS S3. HTML is asynchronous and I can't figure out how, after I post the file name and such, an upload is started.

I’m uploading images from a user’s device to a S3 bucket using a HTML form. Everything is working fine but I don’t understand how the S3 server can initiate an upload from a client browser after the form data (file name, signature, policy, etc.) has been posted to its URL. The image data is in a file on the client device and is not contained in the form, only the file name is there. Where in the process is the upload started and how does the S3 server tell the client browser to upload the image data?

Perhaps there’s more communication between the web server and browser during a post/response that I’m not aware of. Perhaps AWS and Firefox have a WebSocket open to perform the file upload?

Any insight would be appreciated.

Asked by glez 2 years ago

Answered by glez 1 year ago

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page crash

Hi, web pages often crash with the page below. This is happening since less than a month ago. Before, the same pages (i.e. ebay.com login page) didn't. Any idea? Thanks … (read more)

Hi, web pages often crash with the page below. This is happening since less than a month ago. Before, the same pages (i.e. ebay.com login page) didn't. Any idea? Thanks

Asked by renato.comes 1 year ago

Answered by FredMcD 1 year ago

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can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (read more)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 1 year ago

Answered by davidscholes58 1 year ago

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Some pictures take a green mask

Hi there! Firefox 83 for some reason adds a green mask on some pictures on web pages and on some icons in tabs bar. Open picture in new tab does not help. Reinstall firef… (read more)

Hi there!

Firefox 83 for some reason adds a green mask on some pictures on web pages and on some icons in tabs bar. Open picture in new tab does not help. Reinstall firefox does not help. Open picture from local computer gives nothing - green layer and weird colours

Windows 7 x64, Firefox 83

Asked by ostapenko.sergey 1 year ago

Answered by ostapenko.sergey 1 year ago

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Blank Unclickable Area at the Top of the Screen - Firefox Windows 10

The top of the Firefox screen disappears including the Menu, URL and the Bookmark bars, and is covered by a white un-clickable area. If Outlook is the window below Firef… (read more)

The top of the Firefox screen disappears including the Menu, URL and the Bookmark bars, and is covered by a white un-clickable area. If Outlook is the window below Firefox and the location where the close "X" in Firefox is clicked, Outlook will close.

The solution discovered is to reboot Windows. I have also tried uninstalling and reinstalling Firefox with a new downloaded version, and running sfc /scannow, but these were not successful. A few times, the same problem was seen in Chrome and it may be a Windows issue and not a Firefox bug. The problem is typically seen once or twice a day. It is not a problem that turning off full-screen will solve.

One post with this problem was found on a search from 2017 but the thread was closed.

Any suggestions for a permanent fix would be most welcome.

Asked by Mel Orecklin 1 year ago

Answered by Mel Orecklin 1 year ago

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Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 1 year ago

Answered by AlkindiX 1 year ago

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Amazon Affiliate Links are not showing up on my site in Firefox

I add Amazon Affiliate links to my website and they are not showing up in Firefox. They show up fine in Chrome, Edge and Safari. Here is an example for one of my pages -… (read more)

I add Amazon Affiliate links to my website and they are not showing up in Firefox. They show up fine in Chrome, Edge and Safari.

Here is an example for one of my pages - http://campcampsite.com/camp-cookbook/

All I see are blank squares..

Help!

Asked by ezhome 1 year ago

Answered by cor-el 1 year ago

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How can I get certain Mozilla/Firefox sites and pages to respond to Dark Mode settings to accommdate my disability?

I really admire the Firefox browser for its many innovative and adaptive functions and applications that one can customize to their needs without sacrificing security and… (read more)

I really admire the Firefox browser for its many innovative and adaptive functions and applications that one can customize to their needs without sacrificing security and privacy. The one that I find extremely helpful the most is Dark Reader. As an individual who faces neurophysiological challenges from a traumatic brain injury from many years ago, Dark Reader has enabled me to enjoy working and reading on the internet without having to limit myself or wear super-dark lenses due to sensitivity. The app has worked for most other sites except this support site on the Firefox browser. Because I have to use Chrome for my job, I have tested your support page there with the same app and it seems to work there. Is there something that I am missing?

Asked by Keltexan 1 year ago

Answered by Scribe 1 year ago