Showing questions tagged:

Update to 157..0.1 wiped out tabs and bookmarks like it was a clean install

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up,… (read more)

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up, but lost all my tab groups, which is a huge problem to try and recreate. Lost downloaded themes. Lost downloaded extensions. Why did this happen? I can't imagine it was by design.

Solved 2 2

WhatsApp Web is not working properly in Firefox.

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tr… (read more)

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tried refreshing the page and restarting the browser, but the problem continues. Please help me fix this issue.

Solved 1 2 90

This morning's Firefox update erased all of my favorite sites from my home screen. How do I get those back?

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I want… (read more)

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I wanted Firefox to access my computer. I've always said yes and the updates have never caused a problem - until today.

I would appreciate an email ([edited email from community support forum]) letting me know how to get this to work.

Solved Archived 2 281

Firefox 152.0 (64-bit) AWEFUL

I chose passwords and sign in, but there's more. You are already aware of the Facebook issues but there are others issues with this and I personally don't have time to te… (read more)

I chose passwords and sign in, but there's more. You are already aware of the Facebook issues but there are others issues with this and I personally don't have time to tell you how to do your job. I have to keep up my production to keep my job. Your browser really cost me labor time. So, I would like to know do you recommend going back to a previous version until you fix this mess? OR... what ohter browser would you recommend as your replacement?

I appreciate your time, and I look forward to your answer.

Thank you R

Solved 2 40

pop-up blocker Inable

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text … (read more)

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text

Solved Locked Archived 2 343

Why does Incognito/private browsing store cookies and history?

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all l… (read more)

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all local files are deleted and cookies are cleared.

However, with Firefox it maintains my logins. If I log into an account while private browsing and the close the browser, I’ll still be logged in next time I go to the website even if it’s days later (and I have never logged into this account in a non-private browsing window!)

I never had this issue using chrome incognito, so it seems to be a Firefox problem.

Is this just not something Firefox supports? Is there any way to prevent storage of cookies and private data?

Locked Archived 6 586

Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in t… (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Solved Archived 4 1736

Used to have an icon that I put under the "hamburger" menu on the bookmarks toolbar that opened the bookmarks menu. Can't remember how I got it there.

Just as the summary says, Used to have an icon that I put under the "hamburger" menu on the bookmarks toolbar that opened the bookmarks menu. Can't remember how I got it… (read more)

Just as the summary says, Used to have an icon that I put under the "hamburger" menu on the bookmarks toolbar that opened the bookmarks menu. Can't remember how I got it there. Can someone help me get it back.

Locked Archived 6 160