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DRM content won't play

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy. I have run this website (https://www.jeffersonscher.com/sumo/htm… (read more)

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.

I have run this website (https://www.jeffersonscher.com/sumo/html5-video.html) from previous answers to check and the results are attached to the question.

I have also checked media.eme.enabled and it is set to true.

I am very much puzzled by this.

Asked by Alex 1 year ago

Answered by jonzn4SUSE 1 year ago

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white borders around the browser

Since a sudden power outage, when I use firefox maximized (not f11) there's a white border around 3 of the 4 edges - not including the top. It's about 2mm thick, and only… (read more)

Since a sudden power outage, when I use firefox maximized (not f11) there's a white border around 3 of the 4 edges - not including the top. It's about 2mm thick, and only goes away if I press f11.

I've tried uninstalling, cleaning out all the old files and reinstalling firefox; I've tried disabling and re-enabling add-ons; I've tried changing my screen resolution to something else and switching back. All to no effect.

This has never happened before, and my monitor is at 100% resolution. Can anyone suggest what else I could try?

Asked by kisakiayena 1 year ago

Answered by kisakiayena 1 year ago

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Problem with cache on Firefox Developer Edition

Hello, I'm beginner in development. Today I'm working on some CSS files. But when I reload, the content don't load the new features. I've try to clear cache, remove stoc… (read more)

Hello,

I'm beginner in development. Today I'm working on some CSS files.

But when I reload, the content don't load the new features. I've try to clear cache, remove stockage on the console , and also try command + f5 (on iMac).

The only one solution I've founded is to clear cache , leave firefox , shutdown computer and restart.

Very contraignant. I've test on Chrome and it work well. So I don't know what I need to do to...

I'm using MAMP to lauch app on local

Asked by matheo.zeller 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox keep redirecting localhost to www or www.localhost:8000

Hi, I'm using Firefox 85.0.2(64-bit) Windows 10 While I'm testing local testing for website, whenever I typed/entered localhost OR localhost:8000 Firefox keep redirecting… (read more)

Hi, I'm using Firefox 85.0.2(64-bit) Windows 10

While I'm testing local testing for website, whenever I typed/entered localhost OR localhost:8000 Firefox keep redirecting/guesing subdomain for it(which="www"). Made my testing messed up.

There's same issue on https://support.mozilla.org/en-US/questions/1216065 None of those work.

set: browser.fixup.alternate.enabled to false or Connection Settings with No proxy

Please, stop. Chrome and Edge behave normally. This site need darkmode :/

Asked by prothegee 1 year ago

Answered by prothegee 1 year ago

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javascript error

when trying to access my outlook account after successful authentication I get a "failed to load javascript" error. Prior to last browser update (last time I checked mai… (read more)

when trying to access my outlook account after successful authentication I get a "failed to load javascript" error. Prior to last browser update (last time I checked mail on pc) everything was working fine. Firefox 79.0 64bit Windows7 home premium sp1. here the complete message: cId: 7810C50E8ED44602A6386E7A8AAD79A3 app: Mail st: undefined reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ClientError esrc: Script err: Error: Failed to load javascript. estack: 39/_</t.prototype.onLoadFailed/</<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:351:57463 u/</<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:344:2574 u/<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:344:2679 l/<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:344:1616 l@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:344:1361 39/_</t.prototype.onLoadFailed@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:351:57059 39/_</t.prototype.import/this.promise</</</<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:351:56081 u/</<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:344:2574 u/<@https://outlook.live.com/mail/0/?bO=1&sessionId=ec7c7ede-b5d1-490a-be29-837f0b75644a:344:2679 u@https://outlook.live.com/mail/0/?bO= ts: 2020-08-23 10:53:08Z </p>

Asked by AkaMrG 1 year ago

Answered by cor-el 1 year ago

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PDFs print small in Firefox, works fine in Chrome

Suddenly last week my PDFs started printing much smaller than normal. A letter size page prints about 6x9 instead of 8.5 x 11. Today I discovered that the same pages prin… (read more)

Suddenly last week my PDFs started printing much smaller than normal. A letter size page prints about 6x9 instead of 8.5 x 11. Today I discovered that the same pages print fine in Chrome. Is there a known issue printing PDF files in Firefox? Is it being worked on? I love the browser and I refuse to use Chrome, but this is a big problem.

Asked by liz15 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Video playback "Video can't be played because the file is corrupt" despite the file being perfectly fine.

So I've noticed how some video files are able to be played back in Firefox. Some are not able to what so ever, for example I've created a text video using this FFPMEG com… (read more)

So I've noticed how some video files are able to be played back in Firefox. Some are not able to what so ever, for example I've created a text video using this FFPMEG command: ffmpeg -f lavfi -i testsrc=duration=10:size=1280x720:rate=30 testsrc.mp4

which created the following file: https://astolfo.nl/i/z2ada.mp4 Both the uploaded version and the local .mp4 are unable to be played back in Firefox. However opening them up in edge chromium both files play back perfectly. Besides Edge I've also confirmed it plays back nicely in MPV.

I've tried Hardware acceleration, but both having it on and off did not change the fact that these files wouldn't want to playback in Firefox. Safe mode also did not effect this issue.

Asked by dapal003 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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large black boxes or lines are appearing and preventing me from entering text in varous programs’ for ‘Firefox’

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’ These are very large black "boxes" that also cause gmail… (read more)

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’

These are very large black "boxes" that also cause gmail to flick in and out from a large to a small display

Asked by Graeme 1 year ago

Answered by cor-el 1 year ago

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Not loading any pages and cant can't open settings

Yesterday I was using Firefox normally (browsing, Discord, etc.). Today when I opened it, it wouldn't load any page. If I type something in the adress bar it will auto-co… (read more)

Yesterday I was using Firefox normally (browsing, Discord, etc.). Today when I opened it, it wouldn't load any page. If I type something in the adress bar it will auto-complete or show suggestions based on google, but when I hit enter, nothing happens. It doesn't even try to load anything. I also can't go into options. When I click on the options button, nothing happens. I am not running in any compatibility modes. I have tried reinstalling Firefox, didn't help. I am not using any add-ons. I have done several virus searches. Other browsers work fine. I'm running out of ideas now, that's why I'm doing this post.

Asked by blockbuster2033 1 year ago

Answered by blockbuster2033 1 year ago

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streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 1 year ago

Answered by cor-el 1 year ago

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Problem loading Google Drive

Hi there, We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when… (read more)

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

Asked by Mahesh Singh 1 year ago

Answered by cor-el 1 year ago

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A Page is Slowing Down Your Browser

I am receiving too often the message "A Page is Slowing Down Your Browser, What Would You Like To Do?" It becomes annoying. I tried the same site with Edge and it resp… (read more)

I am receiving too often the message "A Page is Slowing Down Your Browser, What Would You Like To Do?" It becomes annoying. I tried the same site with Edge and it responded faster. What can I do other than switch browsers?

Asked by JossefPerl 1 year ago

Answered by FredMcD 1 year ago

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Unable to search the internet with Google

Suddenly I am no longer able to launch any internet searches. Using google (normally) or bing I receive one of two messages, "Deceptive site" warning or "Server not foun… (read more)

Suddenly I am no longer able to launch any internet searches. Using google (normally) or bing I receive one of two messages, "Deceptive site" warning or "Server not found"??????????????????????

Asked by mg13kortum 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 1 year ago

Answered by alex_mayorga 1 year ago

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glitchy graphics and text

Hi all For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show c… (read more)

Hi all

For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show correctly. I've attached a couple of examples. The image is from my Facebook feed (but it can happen on any website it seems) and the text is open tabs - the one on the right is this page.

Any suggestions? I've refreshed the Firefox install, and have only one add-on - an ad blocker. I've tried two different ad-blocking add-ons and the problem persists with both.

Thanks

Asked by hooseyfloot 1 year ago

Answered by cor-el 1 year ago

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WidevineCdm plug-in crashed

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming … (read more)

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming fine last week and now its not working.

Asked by tim.mehesy 11 months ago

Answered by cor-el 11 months ago

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Battery drains quickly on Windows

Firefox is really nice browser which I am using for more than a decade on my Ubuntu machine. But on Windows machine its battery performance is very poor as compared to C… (read more)

Firefox is really nice browser which I am using for more than a decade on my Ubuntu machine. But on Windows machine its battery performance is very poor as compared to Chrome. Firefox almost swallows the whole battery in 1/3rd of the time as compared to Chrome. It is very much consistent on Windows machine. I tried usual tricks of uninstall/install, disabling of add-ons etc. It doesn't seem to be my environment issue. Facing this issue since last year when I resumed using Windows. This is preventing from using Firefox on Windows and eventually on all platforms. Appreciate any help/hints. Thanks!

Asked by Omkar 1 year ago

Answered by TyDraniu 1 year ago

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mozilla crash, won't open

Hello! I was using Firefox and opened a secure skype link which lead to my computer crashing. Upon restarting my computer, the following message appears anytime I attempt… (read more)

Hello! I was using Firefox and opened a secure skype link which lead to my computer crashing. Upon restarting my computer, the following message appears anytime I attempt to open Mozilla. I also "refreshed" Mozilla when I started the process of uninstalling. I did not end up uninstalling.

"XML Parsing Error: undefined entity
Location: chrome://browser/content/browser.xhtml
Line Number 732, Column 15:
              <toolbarbutton id="UITourTooltipClose" class="close-icon"
--------------^"

I'm not sure how to proceed. Currently using Chrome. Thank you!

Asked by Ram Sinha 1 year ago

Answered by FredMcD 1 year ago

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Problems loading pages (macOS Big Sur 11.1)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. … (read more)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. Among them:

https://web.whatsapp.com/ https://open.spotify.com/ https://www.nytimes.com/puzzles/spelling-bee Citibank (after the login)

Some of these pages do open in a Private window. However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window.

Can you suggest what I need to do? Thanks!

ADD: When trying to login at https://profile.theguardian.com/signin, at first I got an error message saying to "make sure that Javascript is enabled". But now it just goes through, except that the site doesn't know that I logged in. And again, in a private window I am able to log in.

It looks like I should just do all my work in a private window now, which seems strange

Asked by gidiav 1 year ago

Answered by gidiav 1 year ago