Firefox Community Forum

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No matter what I do, including all other fixes previously suggested on the Mozilla forums and elsewhere, nothing seems to work.

Things that I've already tried and did not work include: - Pausing Kaspersky Internet Security - Resetting WiFi router - Switching to a different WiFi - Turning on troubleshooting mode - Resetting Firefox entirely - Creating a new profile - Reinstalling Firefox (several times) - Installing Firefox for Developers - Flushing DNS - Turning off proxy settings

I really don't want to be forced to use Google Chrome. Is there anything else that I can possibly do that can fix this?

Hello friends,

As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension.

I tried to follow the solution on the following support thread ( [https://support.mozilla.org/en-US/que.../1434741#question-reply] ), but it didn't work for me, and I'm still seeing the new translate button.

Is there another way to fix this?

I'm using Firefox 129.0.1 (64bit) for MacOS.

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

• Clear the startup cache
• Delete extensions.json
• Delete compatibility.ini
• Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
• Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

• syncGUID changes to presumably random new value
• active changes from true to false
• userDisabled changes from false to true
• seen changes from true to false

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tried uninstalling, resetting profile, I that checked resistfingerprinting is turned on. I'm kind of at a lost. At this point I'm being forced to use other browsers...

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in other browsers I have. Sometimes, I can't even sign into Ebay.

The DirecTV problem goes back at least 4 years to a different PC, so I have had this same problem on two PCs, therefore it can't be my PC. Besides, why can I access DirecTV on my Norton private browser and not on Firefox? I get the following error window:

    An error occurred while processing your request.

    Reference #219.b2173e17.1724008787.36e807

    https://errors.edgesuite.net/219.b2173e17.1724008787.36e807

The differing Outlook problem has popped intermittently over the past few months, but has happened more often lately. In that problem, the sign-on button is not activated.

Similar with the Ebay sign-on problem, except Ebay thinks I'm a bot and won't let me go any further than that perplexing error message.

I'm in the process of gravitating to the Norton private browser. I've already got all my bookmarks moved to that browser. At least Norton works for these three websites.

To put it bluntly, I think Firefox is a big stinking pile of horse manure. Firefox makes it EXTREMELY difficult to find out solutions. I believe Firefox actually WANTS it to be difficult to use. Why else would it be so hard to find out things? For example, instructions tell me to do something in some menu or click on some button, but the menu selections or buttons usually aren't there. I go round and round through the same blankety-blank webpages. I feel like a June bug constantly circling round a light. Even wanting to simply restore Firefox to original settings requires pulling eye teeth.

It took me over an hour to finally restore Firefox settings yesterday, which fixed things for THAT DAY ONLY. Today, the same problems cropped back up again.

I've had it. Unless I'm given some solution THAT ACTUALLY CONTINUES TO WORK, I am quitting Firefox.

Have a good day. I sure as hell haven't.

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Hello,

I'm experiencing an issue with the search bar on the Firefox homepage. When I click into the search field and begin typing, the cursor jumps to the address bar, and the text I’m entering gets redirected there instead of staying in the search bar.

I've checked my search settings, and everything seems to be in order. I’ve also tried disabling add-ons, but the issue persists. Could you please assist me in resolving this problem?

Thank you for your help.

Best regards, Tivadar Tot

I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentation and it still describes using the three dots to add, edit or remove a tile. Am I missing something? Help would be most appreciated.

Thank You...Mike Dilio

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

I have noticed that on certain websites which have site search boxes on their webpages (e.g. reddit, tvtropes), if I click in the box to type a search term, it will display about five suggestions which I have searched in the long-distant past in some context which I no longer recall. I generally would prefer suggestions not to show up in the first place, and I don't know why these specific terms are the specific ones which show up. Since this issue happens with site-specific search engines, rather than the search engine associated with the address bar, I'm unsure how to delete these suggestions. I normally browse in private windows, and on the rare occasion that I don't, I usually delete my history, and am unsure how the suggestions came to persist, and to persist only in the context I describe? If anyone can help, I'd be thankful.

I would like to be able to store a bookmark in more than one location. I don't believe this is possible since when I move my bookmark, it gets deleted where is used to be when I move it.