• Solved

I think something has become corrupted in my sync data and is now causing Firefox to nuke my browsing sessions

Yesterday, I noticed after I closed and re-opened Firefox, my browsing session was completely gone - all my tabs and windows, my entire browsing history, website sign-in … (read more)

Yesterday, I noticed after I closed and re-opened Firefox, my browsing session was completely gone - all my tabs and windows, my entire browsing history, website sign-in status, all completely gone. I've been troubleshooting since then.

I've noticed that the 'sessionstore-backups' folder in my profile folder is missing. When I open Firefox, this folder is created and Firefox writes some data to it, but Firefox seems to delete the folder as soon as I quit Firefox. Firefox should not be doing this. My Firefox is configured to open previous windows and tabs, and is NOT configured to wipe any browsing data of any kind when it closes.

As a sanity check, I spun up a Windows Sandbox (briefly, it's a clean, isolated Windows environment) and installed Firefox there. I also enabled the option 'Open previous windows and tabs'. Firefox behaves normally - it re-opens the tabs/windows I had open when I quit Firefox. Great, that's what I expect. The trouble starts as soon as I sign in to sync. After signing in to sync, and letting the initial sync process complete, I open a couple of windows and tabs, then quit Firefox. Firefox begins nuking my browsing session again - the 'sessionstore-backups' folder is erased, and next time I start Firefox, all my windows and tabs are missing, and my browsing history is missing.

So, at this point, I'm assuming something in my synced data has become corrupt. I haven't installed any new extensions lately. I haven't changed any of Firefox's settings that would cause this to happen. The only thing I have done differently lately was enable Firefox Sync in LibreWolf and sign in to sync there. It seems like this session-nuking trouble started after I signed in to sync in LibreWolf. I assumed, since LibreWolf is a fork of Firefox, and because there were no warnings or indications the feature was incomplete/unstable/experimental/etc., that it would just work, that it wouldn't cause any issues. But it seems like it has caused issues. I checked LibreWolf's issues tracker for anything related to 'sync', but I didn't see anything noteworthy.

I've been using Firefox and Sync for numerous years without issue. This session-nuking thing started yesterday.

I use Firefox in a few places, and based on what I saw happen in my Windows Sandbox, this session-nuking issue is going to happen in every Firefox I'm signed in to as soon as it has a chance to sync. Obviously, I do not want this to happen.

What can I do to determine what the issue is? What can I do to check if something in my synced data has become corrupted? What can I do to reverse it? I'm not opposed to completely wiping/resetting my synced data, but I'd rather not if I don't have to. The only thing I would lose sleep over is my bookmarks, but I know I can export them. Are there any debug logs I can enable/look at? Anything I should look for in Event Viewer?

Thanks.

Asked by canowyrms 3 weeks ago

Answered by canowyrms 3 weeks ago

  • Solved

Can't play netflix. Error code F7701-1003

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tri… (read more)

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tried uninstalling, resetting profile, I that checked resistfingerprinting is turned on. I'm kind of at a lost. At this point I'm being forced to use other browsers...

Asked by Nikolay Minev 2 weeks ago

Answered by Nikolay Minev 1 week ago

  • Solved

Mozilla, please consider allowing some form of WebUSB, even if only for "Firefox Developer Edition".

Regarding the current state of Firefox and WebUSB, I have four thoughts: Yes, Mozilla's concerns regarding the security risks are valid, but not insurmountable. In … (read more)

Regarding the current state of Firefox and WebUSB, I have four thoughts:

  1. Yes, Mozilla's concerns regarding the security risks are valid, but not insurmountable.
  2. In my experience, this is the single W3C noncompliance that impedes my use of Firefox.
  3. In my experience, an increasing number of companies/organizations are leveraging WebUSB, from core-functionality of end-user hardware to enterprise-level troubleshooting, configuration, and support.
  4. If Mozilla permits the use of unsigned plugins for its Firefox Developer Edition because of the reasonable expectation that its users understand the risks, it stands to reason that the same could be said for WebUSB.

(There's no need to reply, really - this is only being publicly posted because there doesn't seem to be a way to do otherwise - I just wanted to go through the exercise of casting this message-in-a-bottle into the sea.)

Asked by Indigo 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

PR_CONNECT_RESET_ERROR

I have encountered PR_CONNECT_RESET_ERROR for the last few days. All websites cannot be accessed. I tried to uninstall/reinstall Firefox several time and nothing works.… (read more)

I have encountered PR_CONNECT_RESET_ERROR for the last few days. All websites cannot be accessed. I tried to uninstall/reinstall Firefox several time and nothing works. My system is Windows 11 Home, Version 22H2, Installed on ‎2/‎7/‎2023, OS build 22621.4037. Kaspersky Anti Virus is 21.3.10.319(m).

Asked by umrhanyp 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

FF (latest version) not loading a local htm file

Hi, I have local saved html file which loads images from our security cams The html has only code like this <html> <head></head> <body> <scr… (read more)

Hi, I have local saved html file which loads images from our security cams The html has only code like this

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?

Asked by Sascha 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (read more)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

Asked by ewamitrega 4 weeks ago

Answered by Paul 4 weeks ago

  • Solved

Videos on YouTube restricted to 360p

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page t… (read more)

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page that just says my browser might be out of date (I'm on most recent Firefox and Windows 10 updates). The quality is still stuck in 360p when I reboot Firefox in Troubleshooting mode, and there are no quality issues when I use a browser like Edge. What should I be checking to resolve the issue?

Asked by katie 1 week ago

Answered by katie 1 week ago

  • Solved

Can no longer upload a video to YouTube

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not… (read more)

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not been a problem until. I have uploaded many videos. The last time was about a month ago. So, maybe there is some problem with an update. Does anyone else have this problem or know the solution?

Asked by laservius 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Locked

How do i keep my work computer browser seperate from my home browser account. I lost all my bookmarks on home firefox

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home… (read more)

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

Asked by rsmith7 1 day ago

Last reply by Paul 1 day ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Visual Bugs within Firefox

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on add… (read more)

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on adding or changing translucent white boxes to multiple websites, I have some from YouTube attached below but I've had this issue on multiple websites. I'm using an ARM architecture Surface Pro X and when I reached out to Microsoft they couldn't help me since the error was just in Firefox.

Asked by Galen Schad 1 week ago

Answered by Galen Schad 1 week ago

  • Solved

Thunderbird Layout

Hi community! For some reason, the short description of an email is now under the subject instead of besides it in the overview. This does something to my head that, atl… (read more)

Hi community!

For some reason, the short description of an email is now under the subject instead of besides it in the overview. This does something to my head that, atleast for me, makes it cluttery and hard to hover over who sent me email. I want a column with who sent me mail, then I want right of it a short description, the start of the mail, just like it always was. It takes vertical space so less email is visible and my head has to switch from "from" to "content" to "from" to "content" which is for some reason very tiring. It's one of the reasons I hate outlook... Please don't tell me Thunderbird changed into outlook -_-

How do I change this back to the way it was?

Asked by Mr. Hacker 3 days ago

Answered by Mr. Hacker 3 days ago

  • Solved

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (read more)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Asked by berg_carl 1 month ago

Answered by rillsong1 1 month ago