• Solved

Removing the Sidebar

Can someone please tell me how to disable the new Sidebar? It is interrupting all of my workflow on the screen and it is frustrating with all of the choice and customizat… (read more)

Can someone please tell me how to disable the new Sidebar? It is interrupting all of my workflow on the screen and it is frustrating with all of the choice and customization options in Firefox, that there would be no way to disable it.

Asked by michael_sahno 1 week ago

Answered by ThePillenwerfer 1 week ago

  • Solved

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 2 months ago

Answered by rachelcenter 2 months ago

  • Solved

lost my synced open tabs

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process… (read more)

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process worked just fine. For weeks, my synced tabs appeared in my Firefox sidebar on my new laptop, and all was good. However, the other day, I had to restart my computer a few times, and when I open Firefox again, my synced tabs were gone. On my Mozilla account page, it still says that I am signed in to my old laptop. How can I see my synced tabs again? Thank you very much for your help!

Asked by alanadoty 3 weeks ago

Answered by alanadoty 3 weeks ago

  • Locked

my bookmark sidebar stayng on top

From jscher2000 - Support Volunteer answering my previous question: His response to me: Hi, do you mean the sidebar that you can optionally open on the left side (Ctrl+B… (read more)

From jscher2000 - Support Volunteer answering my previous question: His response to me: Hi, do you mean the sidebar that you can optionally open on the left side (Ctrl+B) or the Toolbar you can optionally open below the address bar (Ctrl+Shift+B)? In another thread, someone mentioned there is a new option for the sidebar to "collapse" which I guess means to close itself, but that isn't happening on mine yet. Perhaps it is an experimental option that is currently in testing. To roll back your sidebar to the classic behavior, you could try the following: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future. (2) In the search box in the page, type or paste sidebar.revamp and pause while the list is filtered (3) If the preference is set to true, double-click it (or click the Toggle button at the right end of the row) to switch the value from true to false Any difference?

CLARIFICATION OF MY QUESTION: I checked the way you said and the sidebar.revamp already says false. What I am talking about is as follows: In the windows 10 we had, and using Firefox, there was the complete My Bookmaks list on the left side, from top to bottom. Those not showing I could scroll down through them. It also had a search bar where I could search for a sepcific bookmark. (I have had 2 strokes and I cannot remember things if I can't see it as I do it.) NOW, however, with Windows 11, there is a "tab" I guess you call it on the left end of the ribbon. If I click on that, the My Bookmarks expands down (like it did look before) and I can scroll down if the one I am looking for is below the shown part of the list. HOWever, if I go to type anything outside of that list, it collapses back to the tab. It also does NOT have the search bar for the bookmarks at all. So if I cannot remember where the bookmark is located (I have 95 bookmarks) I have to scroll down through most of them to find it. What I want is for the entire bookmark list to REMAIN visible or on top when I am doing other things. Ialso would like to be able to search for a specific bookmark which would bring it right up.

Asked by jwmcgee66 2 weeks ago

Last reply by James 2 weeks ago

  • Solved

Pop-up while on web with Firefox. Set to block all pop ups?

Why does this pop up make. it past Firefox's blocker. Of course it's a scam also. Always pops up after midnight, I am a Windstream customer and they don't know anything … (read more)

Asked by PaDave 1 month ago

Answered by PaDave 1 month ago

  • Solved

firefox 116.0.1 peacock tv error message --system configuration not supported

This is a recent problem. I used to watch Peacock on Firefox with my ad blocking extension. Now I cannot watch Peacock videos. The page My Stuff displays but once I click… (read more)

This is a recent problem. I used to watch Peacock on Firefox with my ad blocking extension. Now I cannot watch Peacock videos. The page My Stuff displays but once I click on a program or episode to watch, I get the error screen. (see words below) Even with no ad blocker, I get as far as an ad beginning, and then the error. I have already refreshed my browser. This did not help. I can watch Peacock on Edge. (PC windows 10)

ERROR MESSAGE: Something went wrong. Sorry, your system configuration is not compatible with Peacock. Please check the supported devices in our Help Center (6007).

Asked by ponygirlup 3 weeks ago

Answered by ponygirlup 3 weeks ago

  • Solved

Cannot Edit Google Docs on Firefox Destop

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at a… (read more)

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

Asked by sparkyoungupstart 3 months ago

Answered by sparkyoungupstart 3 months ago

  • Locked

ESR Not updating Automatically in the background

We are in an enterprise environment and for years we have had disabled automatic updates. Firefox ESR 128.2.0 has been deployed with defaults and these settings have bee… (read more)

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Asked by Bryan LaValley 1 month ago

Last reply by Paul 1 month ago

  • Solved

can't download files

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me… (read more)

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me i add my discord and telegram to images if you have some ideas to fix write me please. Thanks🤍

Asked by My-Dell-Laptop2024 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 2 weeks ago

Answered by yckmciaiy 2 weeks ago

  • Solved

Firefox will use up a lot of memory as it is opened for a longer period of time

I only opened 5 pages (fixed tabs), and only enabled two plug-ins, Proxy SwitchyOmega and AdGuard AdBlocker. The browser was always open, and the pages were static, and n… (read more)

I only opened 5 pages (fixed tabs), and only enabled two plug-ins, Proxy SwitchyOmega and AdGuard AdBlocker. The browser was always open, and the pages were static, and nothing was playing. The strange thing is that it didn't take up much memory at the beginning, but it took up more and more memory over time. Today the system got stuck and couldn't respond (it might be that the system used virtual memory).

I used the browser's task manager, which showed that the Shared Web Process memory of several pages was very high, some as high as 4G, and the GPU memory was also higher than before.

I think this is very strange. Why does the memory usage increase exponentially after the webpage has been there for a while?

My settings and usage habits have basically not changed. I didn't have this problem before, but it has appeared in the past six months. I have updated many versions, but the problem still exists. I have always used Firefox. If it continues like this, I will be very disappointed and have to make changes.

Asked by 徜徉时光 2 months ago

Answered by 徜徉时光 1 month ago

  • Solved

Cannot access local address 192.168.1.1

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway se… (read more)

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Asked by ElkHair14 3 months ago

Answered by ElkHair14 3 months ago

  • Solved

Browse history

Hello, Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse histo… (read more)

Hello,

Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse history...

In the end I re-installed Mozilla Firefox -without removing my old folders on C-drive and in AppData- and was able to recover my old bookmarks and extensions just fine.

However, for my old browse history I am not so sure. I have not found a way to restore those.

Could someone help?

Thank you in advance!

Asked by Jorik V. 3 months ago

Answered by TechHorse 3 months ago

  • Locked

aske me

bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbvvvvvvvvvbfgggggggggggggggggggggggggggggggggggggg… (read more)

bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbvvvvvvvvvbfggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggdh

Asked by shivcseb01 2 months ago

  • Solved

Add-Ons in Menu/Toolbar Don't Reflect Those Enabled/Disabled in Settings After Restart

Hi, I seem to be having a really odd issue where each time I restart Firefox, recent addons I've installed will not function or appear in the Add-On drop down menu (des… (read more)

Hi,

I seem to be having a really odd issue where each time I restart Firefox, recent addons I've installed will not function or appear in the Add-On drop down menu (despite being meant to appear in such), despite being enabled and still being shown as such when I check settings. They only become visible and functional when I disable and re-enable them.

I've just discovered the same thing seems to happen in reverse too. I recently disabled ClearURLs due to a bug it was causing in Google Drive, yet it appeared in my Add-On drop down menu after restarting. Checking settings showed it to still be 'disabled'.

Things I've tried:

  • Restarting both Firefox and PC.
  • Uninstalling and reinstalling the effected Add-ons
  • Deleting my extension*, compatability.ini and prefs.js files - erasing all my add-on settings yet still not helping. This is the main thing I've suggested on forums like this with similar questions, but has not helped.

It seems to only be effecting the most recent set of add-ons I installed over the last week, as if Firefox keeps trying to work with the Add-on settings I had at a previous date. I've seemingly had some cases where the extensions disable or are uninstalled entirely but I'm not sure this is related, as I think it only happened once.

I suspect it's not to do with the new extensions themselves, given it's effecting all the most recent ones, but I'll list the ones I've seen it effecting here regardless:

ClearURLS (not recently installed, but as mentioned showing similar reverse effects) Undo Close Tab YouTube NonStop Privacy Badger History AutoDelete Don't Accept Image/Webp Decentraleyes Xkit Rewritten Disconnect AI Grammar Checker & Paraphraser - LanguageTool &udm=14

As you can see I recently installed quite a few anti-tracker type extensions which probably overlap in function, mainly just to test them out, so it could be connected to them I guess... but seems unlikely.

Thanks, Matt

Asked by Matt Jordan 3 weeks ago

Answered by Matt Jordan 3 weeks ago

  • Solved

How do I get the old "custom history" options back?

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were a… (read more)

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were all separate options which was much more useful. How can I get the old menu back?

I don't want to just untick the higher menu "remember search and form history" as I want firefox to remember form and search history during a session - I often have firefox open for several hours at a time. But I do want to know when I close firefox that it will purge form history, but keep browsing and download history.

Asked by mozillauser99 1 month ago

Answered by mozillauser99 1 month ago

  • Solved

Unable to scroll ONE web site. BLUE firefoxshield in address bar

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/ I cannot scroll using the mouse… (read more)

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

Asked by rick_fornalski 4 weeks ago

Answered by rick_fornalski 2 weeks ago