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I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (read more)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Asked by rebknell 2 years ago

Answered by jonzn4SUSE 2 years ago

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Inappropriate sharing of tabs between personal and work computers

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are si… (read more)

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are signed into different Firefox accounts, Sync is turned off on both, and there are no connected devices. Yet despite that, when I go to one computer, it pops up a Firefox icon (see attached) in the taskbar that lets me open the tab open on the other computer. This is incredibly frustrating and Firefox should not automatically share this information, and should not make it so difficult to disable.

Asked by ericrlazear 2 years ago

Answered by cor-el 2 years ago

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Are Firefox bookmarks encrypted when synced?

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encr… (read more)

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Asked by justin 1 year ago

Answered by cor-el 1 year ago

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Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (read more)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 1 year ago

Answered by WordWeaver 1 year ago

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Login Screen Won't Load

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not… (read more)

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not Firefox. How do I get the login screen to appear? I have disabled enabled Pop Up Windows for this site, but it still won't load the login screen. It works in Troubleshoot mode. What does that mean and how do I get it to load the login screen in normal mode?

Asked by jmm0255 1 year ago

Answered by cor-el 1 year ago

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Firefox Developer Edition-Developer Console cannot exit Full Screen

Firefox Developer Edition - Developer Console is killing my productivity. It started opening in Full screen mode about a week ago and will not exit full screen. I have to… (read more)

Firefox Developer Edition - Developer Console is killing my productivity. It started opening in Full screen mode about a week ago and will not exit full screen. I have to F12 and exit developer console. This is a major issue because, I work with the console not docked. Docking blocks my productivity. F11 only puts it into some very weird outline mode where all I see is a rectangular grey outline on my full screen. If I click on it, it repaints the console in full screen. There is no option to drag and expand or contract. Nothing. Nada. Please help. This is my primary browser, er -was my primary browser. I'll continue to work around it until my patience is completely exhausted. Almost there now.

Sorry about the terrible markup on the screenshot. It's hard to encircle a big gray full screen empty frame. Thank you.

Asked by wbossons 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Font style and color displaying wrong except in a private window

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on… (read more)

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

Asked by geek.jon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 1 year ago

Answered by Hami 1 year ago

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Nightly/dark mode settings in firefox

Hi Firefox community, Do we have any settings in firefox where we can enable/disable dark mode in firefox browser instead of installing a plugin or addon? I am looking s… (read more)

Hi Firefox community,

Do we have any settings in firefox where we can enable/disable dark mode in firefox browser instead of installing a plugin or addon? I am looking something that is offered within the browser instead of a plugin.

Thank you all.

Asked by Uday Kumar 1 year ago

Answered by TyDraniu 1 year ago

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fake "update available" for firefox

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox" … (read more)

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Asked by raul.films 1 year ago

Answered by cor-el 1 year ago

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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (read more)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 10 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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I am getting funny text on my google search results. Ventura 13.2.1 Mac Studio.

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue. The funny text when… (read more)

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue.

The funny text when copied and pasted is revealed to be the actual text it was supposed to be.

This is very very weird... and its only on firefox, no issue for chrome or safari. Happened just a few days ago. Don't remember installing anything. Could be malfare from a font site?

Asked by stan.cwc 1 year ago

Answered by stan.cwc 1 year ago

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Default themes & tabs -- how do I get them back?

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other t… (read more)

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

Asked by davisagoetz 1 year ago

Answered by davisagoetz 1 year ago

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Reset multi-account containers for a website

Summary Reset a site or domain to be no longer associated with a Container I accidentally assigned my search-engine domain to a container. As a result every single searc… (read more)

Summary Reset a site or domain to be no longer associated with a Container

I accidentally assigned my search-engine domain to a container. As a result every single search I perform from the URL bar asks if I'd like to open it in the assigned container instead. I'll select 'Remember my decision, open in current tab' (the current tab being the base no-container Firefox user). Unfortunately this does nothing.

I've searched through the settings and options and I've found no option to get an overview of the domain configurations or to reset a certain site. I've read suggestions online to delete the container, but this isn't an acceptable approach to the problem.

Asked by Platinum00 1 year ago

Answered by cor-el 1 year ago

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No review checker on one of my accounts

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal prof… (read more)

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal profile, it's not showing up at all; no icon, no prompt, it's like it doesn't exist for that profile. I've restarted both profiles, and it still isn't showing up.

I'd prefer to do my shopping on my personal profile, and not my work profile. Any ideas why it's not working on one?

Asked by PhaedraFlux 5 months ago

Answered by cor-el 5 months ago

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Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (read more)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 years ago

Answered by Terry 1 year ago

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Metamask support redirect me to you at Firefox

Hi Firefox Support, I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any iss… (read more)

Hi Firefox Support,

I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any issues in Chrome. Based on this, Metamask Support believes the issue may be related to Firefox.

Here's what I've done to troubleshoot so far:

Cleared cache data in Firefox. Verified that I'm using the latest version of Metamask (34.0). Encountered an error when trying to switch networks with the message "unable to connect to Polygon." Confirmed that no other wallets are causing conflicts. I've attached some screenshots for your reference.

Given that I can connect to Metamask in Chrome and have already cleared data in Firefox and ensured I'm using the latest version of Metamask, Metamask Support suggested the problem might lie with Firefox.

Could you please help?

Thank you.

Asked by artedys 8 months ago

Answered by zeroknight 8 months ago

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Getting unreadable text when website is using a font that isn't installed

Getting unreadable text when website is using a font that isn't installed (see attached screenshot). When I view the source in developer tools it uses Roboto (which I hav… (read more)

Getting unreadable text when website is using a font that isn't installed (see attached screenshot). When I view the source in developer tools it uses Roboto (which I haven't installed).

On my Mac, I have tried other browsers (Chrome and Safari) and they work fine. I have also tried this website with Firefox on Windows and it also works fine.

Asked by haszaidi 1 year ago

Answered by cor-el 1 year ago