Firefox Community Forum

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

To get to the point; I would like to make myself available in order to supply the information needed to establish my own website from my own server. I don't want to be forced to buy the rights to my own intellectual property. When I make it known that I am interested in a specific web address for my own use this will be used to gouge my resources and just make me pay a fee for things I don't need. Mozilla says that my website is not secure but I have an SSL certificate and it even later admits that the information is encrypted. I'm not mad, I simply don't want to be bullied and wrangled into purchasing what I don't need. Nobody has the web address I currently have as my ServerName. The more I advertise it while I am working on it, the more likely I will be gouged or it will be stolen out from under me.

I've been working on computational engineering topics on my own for about a year and a half since I have been unemployed. I am interested in developing my own website, free and clear. I have gotten to the point that I can access what I have built on my local network. I run a Macbook Air and dual boot a tower with Ubuntu 22.04 and Windows 10. I built a website on Github but I want to run my own version on Apache from my Ubuntu OS. So far I have an Apache server running and I can access my website with the web address (httpS://www.example.com) I want from the Ubuntu tower. When I am on my Mac I have to type the IP address of the tower to access the site; the web address won't work. I can do the same thing from my iphone while in the house as well. I have created my own SSL certificate (though I am not a certificate authority). When I access the website on the tower with the web address, Mozilla bonks me with a security warning. It says that there is no ownership information, though when I made the SSL cert, I provided a lot of info. I have a legitimate company verified with the IRS (established Jan 2022). I have a paypal account for any financing I may need to do, though I don't want to support greedy ISPs that horde resources and spy on their clients. I can provide practically any info you may need and I appreciate any advice you can give to help me avoid paying through the nose for a pet project that will NEVER turn a profit, especially if it has any additional overhead. I was given the tower through a contract position and I want to use it to it max value.

All that being said, I appreciate a stranger listening to my problems and considering them for a thoughtful response. I understand you have a boss and you may need to say what you need to say. I will try my best to be respectful; though I am rarely respected.

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

PLEASE READ THOROUGHLY - Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (Firefox-Mozilla kinda encourages using their tools to block cookies, which I much prefer), and I CANT FIND WHERE TO ALLOW (not yelling its just that I said this before and it wasn't noticed) cookies even if I did (I went to Firefox preferences all I could find was under privacy & security cross-site cookies but that did nothing) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to try (I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you! I did get the following reply, saying to allow cookies (BUT I DON"T KNOW HOW OR WHERE TO DO IT) and something about a new browser profile and to stay out of my sync account, and I APOLOGIZE, but I have no clue what all that means. What is a broweser profile, what is a sync account and how do I stay out of it? I guess well I know i'm not too smart about this kinda stuff, so I apologize but I think I need detailed step by step what to do to fix this. I know thats a lot of typing, sorry.

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Hello

There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefox 125.0.3 on a Macbook Air.

This new function makes it very difficult for me to practice touch typing in Firefox, and I would like to turn this function of.

Best regards Max Andersson

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

Losing my mind on this one.

Have 2 Macs I use at home, both running FF 141.0 and Sequoia 15.5.

Use Reader for RSS and Airmail for eMail. Both have settings to allow links clicked in those programs to open browser tabs in background. Handy way of banging through newsletters and RSS feeds before shifting to browser.

One on Mac, that open in battleground setting on both apps works as it has for, oh, last several years. On the other Mac, a few days ago that open in background stopped working with Firefox. It does work properly on Chrome and Safari if I set them as default browser (and, as I mentioned above, on my other Mac).

I've tried resetting Firefox on this Mac using the troubleshooting menu and have also cleared the Firefox cache. I even tried resetting the launch database in that Mac, although the fact Chrome and Safari are working fine suggests the OS isn't the culprit.

I'm unaware of having changed any settings, but am aware that "idiot user" may be the issue.

Regardless of how this happened, any ideas how to sort this annoyance out? Thanks!