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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 2 years ago

Answered by kris.robinson 2 years ago

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Download "Always Ask"

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "A… (read more)

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

Asked by denny.stephen 2 years ago

Answered by Terry 1 year ago

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email default change

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor wil… (read more)

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor will it populate if I type it in. I have tried every instruction to no avail. I am a long-time firefox user, non-techie and it is discouraging when things disappear with each update lately. Would appreciate any suggestions. Thanks

Asked by meema 2 years ago

Answered by meema 1 year ago

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"This time, search with" bar still shows after disabling it.

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar. Firefox support's "upload images" not working, so i … (read more)

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar.

Firefox support's "upload images" not working, so i uploaded screenshots on an external site.

Settings page

Address Bar

Asked by Kiran 1 year ago

Answered by YongHan 1 year ago

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URL Shortcuts

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no l… (read more)

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no longer change the icon on a URL shortcut. I had quite a few of them, which helped distinguish (obviously) what I might want to select. That was then. Now, I have a load of indistinguishable Fireox logos which make finding the shortcut I want imossible. On going to change the icons, I find the Website Document tab in properties is no longer there .. while I have Firfox installed. Remove Firefox and the capability magically returns. I have re-installed Firefox in case of corruption, with no change. Before I remove Firefox permanently (which I'd be loathe to do), does anyone know the cause ... or solution or workaround?

Asked by JayDee 1 year ago

Answered by JayDee 1 year ago

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YouTube 4K video playback performance issue on Windows 11

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video. … (read more)

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

Asked by mingsun123 1 year ago

Answered by mingsun123 1 year ago

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Firefox pinterest button installed but not visible

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed t… (read more)

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed to disappear when Firefox did its renewal thing and I had to sort out all my favourites along the task bar again.

Asked by cathyetal 1 year ago

Answered by YongHan 1 year ago

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Honey App not working with new FireFox update

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox … (read more)

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox App Manager and Honey shows green, meaning it has permission to run. HELP!

Asked by momaearth 2 years ago

Answered by momaearth 2 years ago

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Using mouse wheel scrolling to zoom out of images causes them to zoom too far out

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick". To be more specific, … (read more)

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick".

To be more specific, I'm talking about just scrolling (not using ctrl+scroll). An example would be with Piskel.com where you simply use the scroll wheel to zoom the canvas.

Zooming in is perfectly fine, but when I try to zoom out it seems to zoom out by 3 or 4 ticks. On some websites, such as Piskel, it even it zooms the image out all the way making it very small and impossible to see (It does it with just one scroll tick).

My question is if there is a way to change or fix the zooming, making things zoom out more incrementally. (I recently switched from Chrome which didn't have this problem)

Asked by h0td0gg3r 2 years ago

Answered by jonzn4SUSE 2 years ago

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Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (read more)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 1 year ago

Answered by WordWeaver 1 year ago

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I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit card… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 2 years ago

Answered by Neil 1 year ago

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Where has the "keyword" field gone? Quick way to add keyword bookmarks?

Hi! Ever since Quantum, I haven't paid much attention to Firefox (not much of a point, is there -_-). But today, I found myself using modern Firefox again and wanted to a… (read more)

Hi! Ever since Quantum, I haven't paid much attention to Firefox (not much of a point, is there -_-). But today, I found myself using modern Firefox again and wanted to add a keyword search bookmark. Where has the "keyword" field gone from the "Add Bookmark" dialog? Is there a way to bring it back? I found nothing promising under about:config :(

All I see when googling is guides saying I should first add a bookmark, then go to the bookmarks panel, find and select my new bookmark, edit properties, and then I'll be allowed, by Firefox's grace, to add/edit keywords. This takes all of the convenience out of the process.

Does anyone maybe know an extension that can bring the field back?

Thank you all :)

Asked by Benjamin Philipp 1 year ago

Answered by cor-el 1 year ago

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OneDrive Links stopped opening

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1… (read more)

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1 (64 bit desktop).

Asked by rhuitric 1 year ago

Answered by cor-el 1 year ago

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Unable to select download action for file type

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I s… (read more)

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I see that some other file types have options to choose how they're handled, but there's no entry for ZIP files. I've tried refreshing my Firefox install and yet the issue still persists.

I used to have this option before I reinstalled Windows a while back (where I kept my files but not programs). I don't know for sure that that's what caused this to start, but the timing would line up.

Asked by nathanb418 1 year ago

Answered by cor-el 1 year ago

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Tumblr window/tab doesn't respond/refresh

If I have Mozilla Firefox open for a period of time, if posting a link, or refreshing it's as if there is no internet connection. Web links in other tabs have no problem… (read more)

If I have Mozilla Firefox open for a period of time, if posting a link, or refreshing it's as if there is no internet connection.

Web links in other tabs have no problem, only Tumblr.

Closing out the tab which Tumblr is in and opening a new tab and inserting the link produces the same result as if there's no internet connection.

The only way so far to rectify the problem is to close out Firefox, then restart. There also seems to be a delay in Firefox closing. When I click on the Firefox icon to open it, a pop-up appears that Firefox is already running, would you like to close it?

Asked by h100series 1 year ago

Answered by h100series 1 year ago

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Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (read more)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 years ago

Answered by Terry 1 year ago

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Access to HSBC online banking

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their s… (read more)

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their site now requests a security number generated on one’s phone using the HSBC App (it used to be a random number from an HSBC supplied handheld device) which then has to be input via my Windows 10 PC to access my data. If I use Microsoft Edge as browser, everything works fine, but when I try Firefox my system just hangs after I’ve put my bank ID into the HSBC opening page (the first security step) and simply never opens the next HSBC page which would ask me to generate the said code on my phone. Seems a browser related problem. Any ideas why Edge works but Firefox does not?

Asked by keith.pottinger 1 year ago

Answered by FredMcD 1 year ago

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Printing from Firefox is tiny and confined in the upper left corner

I have tried the scaling options and it makes no difference. For PDF files, I save them. For webpages, I need to workaround and use Edge or Print Screen and past into a W… (read more)

I have tried the scaling options and it makes no difference. For PDF files, I save them. For webpages, I need to workaround and use Edge or Print Screen and past into a Word document.

I am newly running Windows 10 and reinstalled my printer drivers for HP 4520.

Thank you.

Asked by jane.nebelung 2 years ago

Answered by jane.nebelung 2 years ago