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  • Solved

No bookmark popup on first click

I am running Firefox within two accounts under Windows 11 on a PC desktop machine. In one account, the admin account in which I installed Firefox, I have this problem. In… (read more)

I am running Firefox within two accounts under Windows 11 on a PC desktop machine. In one account, the admin account in which I installed Firefox, I have this problem. In a second account, I do not.

I use the Bookmarks menu to "Bookmark Current Tab". The usual popup allowing me to select placement of the bookmark does not appear. If I try the operation again, I see "Edit this Bookmark", indicating that the bookmark was in fact stored somewhere, and then the popup appears (as I expected it to appear after the first click), allowing me to select where I want to put it.

This problem appears consistently. I have disabled graphics acceleration and restarted: the problem is still there. I have restarted in troubleshooting mode: the problem is still there. But the problem appears only in this one account on this particular machine. A laptop, similarly configured, does not show the problem at all.

Asked by grodwizneo 2 weeks ago

Answered by grodwizneo 2 weeks ago

  • Solved

Download "Always Ask"

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "A… (read more)

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

Asked by denny.stephen 1 month ago

Answered by Terry 2 weeks ago

  • Solved

trying to access Facebook error

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox t… (read more)

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox thing?

Asked by judgeraye 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

How to get rid of leftover separators in bookmark menu?

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox… (read more)

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox version.

How to get rid of at least four of those five separators?

Also, it would be great to have all my bookmarks at the top of the menu, while all that stuff I rarely need (Show bookmark sidebar, More bookmarks, Bookmars symbol bar ...) is at the bottom. Is there an way to change that?

Asked by peter596 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Websites are not compatible with Firefox Browser ..... WHY?

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i g… (read more)

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i get them to work before i change browsers permanently?

Asked by Steve 3 weeks ago

Answered by Steve 3 weeks ago

  • Solved

When fullscreen, only showing bookmarks bar in new tab

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) … (read more)

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) tab, so that I can avoid disabling fullscreen to access the bookmark bar and at the same time not having any part of the interface visible unless I'm in a new tab. Thanks in advance for any reply!

Asked by Matteo 4 weeks ago

Answered by cor-el 3 weeks ago

  • Locked

Mozilla sends e-mail questions via no-reply address

Thanks for last message you sent via "no-repy". You ask me questions in those e-mails, but I can't reply. The last had a lot of if you are running this ..... then this … (read more)

Thanks for last message you sent via "no-repy".

You ask me questions in those e-mails, but I can't reply.

The last had a lot of if you are running this ..... then this ....

I'm not using Windows XP or Vista!!!

I keep my software up to date.

Well, I guess I have to part from Mozilla. For a long while it was so good, but lately ...

Asked by petefine 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

How can I create a fixed space on nav-bar?

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it … (read more)

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it will disappear when I use a side window. And I can't drag over titlebar-buttonbox-container Please help me. Thanks!

Asked by KK1 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Results of search within site show momentarily, then blank out.

All commercial websites: Results of search within site show momentarily, then blank out. First noticed about 2 weeks ago. No problems using Chrome or Edge same website… (read more)

All commercial websites: Results of search within site show momentarily, then blank out. First noticed about 2 weeks ago. No problems using Chrome or Edge same websites. E.g. Lowes, Home Depot, Amazon Tried running with add-ons disabled: Same result HP laptop I7 PC running Windows 11, 64 bit.

Asked by txbartons 3 weeks ago

Answered by Dropa 3 weeks ago

  • Solved

Bookmarks don't restore into their folders

Hello, I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folder… (read more)

Hello,

I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens.

Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this?

Thanks, Barnaby

Asked by barnabyde 3 weeks ago

Answered by barnabyde 3 weeks ago

  • Solved

log ins

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear m… (read more)

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

Asked by KTMOTY1 3 weeks ago

Answered by Dropa 3 weeks ago

  • Solved

Verification code arrives late

I cannot sync Firefox - it asks for a verification code but the VC arrived literally 2 hours later! When I plugged it in, of course it was invalid. Attempting to log in… (read more)

I cannot sync Firefox - it asks for a verification code but the VC arrived literally 2 hours later! When I plugged it in, of course it was invalid. Attempting to log in with newly installed Cinnamon Mint 20.3.

Asked by rhballew 3 weeks ago

Answered by Dropa 3 weeks ago

  • Solved

lost all my bookmarks

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help w… (read more)

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help will be appreciated...........thank you.........Franco

Asked by francocittati 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Missing Content Security Policy enable/disable setting on about:config

Hello, I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local … (read more)

Hello,

I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local JS scripts on some non-locally hosted sites, for debugging and development, work related purposes.

Was this setting really removed? Is there a way to disable CSP on Firefox on the latest version?

Thanks! Gabriel.

Asked by gabrielmuttiteixeira 1 month ago

Answered by cor-el 1 month ago

  • Solved

Update removed my settings and addons because of "Old" profile

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (read more)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update. If I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons and settings. I am able to usually manually move my bookmarks to the new profile via the files stored locally. I really need access to the settings and extensions, so it would be great if someone can help me to recover them. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update And I tried this https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Asked by reimoon 1 month ago

Answered by caspy7 1 month ago