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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

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i can't play some (but not all) youtube videos with firefox 106.0.3

i can't play some (but not all) youtube videos. they do play on other web browsers. the message is "an error occured, please try again later. playback ID is ... " i'… (read more)

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

Asked by ruthtoby 1 year ago

Answered by ruthtoby 1 year ago

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Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (read more)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 1 year ago

Answered by Jarieスイセン 1 year ago

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Backup/Exported Bookmarks files (.json/.html) aren't the same (checksum) between Synced devices

Hi, thanks a lot in advance and sorry to bother. :) I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookma… (read more)

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

Asked by rv 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmarks in Bookmarks Toolbar have disappeared as well as all bookmarks

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my … (read more)

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my bookmarks in my bookmarks toolbar back?

Asked by cspirit 1 year ago

Answered by cspirit 1 year ago

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Notes by Firefox by Mozilla Firefox Add-On, has corrupted my Bookmarks

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks… (read more)

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Asked by Teagan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Disable Tab Search

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for… (read more)

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

Asked by RHinCT 1 year ago

Answered by TyDraniu 1 year ago

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Can't clear cache

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Pl… (read more)

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

Asked by jeverard.design 1 year ago

Answered by Dropa 1 year ago

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Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox is storing my bank account number

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number wh… (read more)

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

Asked by ihatespam666 1 year ago

Answered by Balázs Meskó 1 year ago

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I recieved a update for a private windown icon that went on my task bar from you guys,

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. I… (read more)

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. If you would be so kind to point me in the right direction,I would be most grateful. Little updates like this is why I have remained a loyal fan since the Netscape Navigator days.

Thank you for your time.

[email removed from public]

Asked by jobakli.2020 1 year ago

Answered by Balázs Meskó 1 year ago

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DNS over HTTPS is useless

I am using pihole and i've learned that firefox ignores it. Supposedly, because it has DNS OVER HTTPS enabled by default. So i disabled it, and it still doesn't work ( … (read more)

I am using pihole and i've learned that firefox ignores it.

Supposedly, because it has DNS OVER HTTPS enabled by default.

So i disabled it, and it still doesn't work ( ignores DNS settings and loads websites that are blacklisted in my pihole - only firefox does this, chrome and edge dont have this problem )

I've set it to my pihole server - and it still works.

I've set it to CUSTOM and put in a 0.0.0.0 as IP and IT STILL WORKS

how???

i am just trying to use pihole but i can't comprehend why would a browser ignore all these settings ...

how do i make it work?

thanks.

Asked by primski 1 year ago

Last reply by Paul 1 year ago

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welpppp

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when t… (read more)

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when this makes sense.

and now i have to either tolerate edge, chrome or just forget internet which is really hard to do when you work in IT ...

amazing.

Asked by primski 1 year ago

Last reply by Paul 1 year ago

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ignoring dns settings

I use pihole on my home network but firefox doesn't seem to care. i disabled DNS over HTTPS but still it seems it ignores my dns server why? thanks. … (read more)

I use pihole on my home network but firefox doesn't seem to care. i disabled DNS over HTTPS but still it seems it ignores my dns server

why?

thanks.

Asked by primski 1 year ago

Last reply by Paul 1 year ago

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Session Restore - a version older than the previous session

I had several windows open in Firefox. These have disappeared but I'm not sure exactly when it happened. 'Restore the previous session' does not help as it only restores… (read more)

I had several windows open in Firefox. These have disappeared but I'm not sure exactly when it happened.

'Restore the previous session' does not help as it only restores a single window. I need to go back in history (I have backups so can refer to older files if needed). I have checked 'session-store.backups' and have several .jsonlz4 files, ranging from early October to late October. The older versions are much larger.

Do these files contain my older session data? If yes, how do I load them to get the relevant session windows? I am not worried about losing any data since that time.

Thanks

Asked by janes1001 1 year ago

Answered by cor-el 1 year ago

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font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this?

font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this? in… (read more)

font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this? in the past, my friend had a similar issue with fonts looking all weird in code on websites and i told her it was font corruption and had to remove a font on the system level which rectified the issue. but in my case, i dont have calibri installed on my computer. so when i go to the outlook website, all the emails are coming in as calibri italic out of nowhere, when i didnt change any font settings. if i go into google docs, and paste some notes and change all the notes to the font called calibri, it shows it as italic. but i dont have italic selected in google docs. how do i fix this in firefox???

Asked by rachelcenter 1 year ago

Answered by rachelcenter 1 year ago