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Sync Problem

Yesterday, I ran a format on my computer with Firefox in installed on it. When I tried to recover my settings, history and bookmarks later using sync after logging in to … (read more)

Yesterday, I ran a format on my computer with Firefox in installed on it. When I tried to recover my settings, history and bookmarks later using sync after logging in to my account nothing happened. Can you please help me recover my data? Thanks in advance.

Asked by spider.adeeb 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (read more)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Asked by ppgminark 2 months ago

Answered by Denys 2 months ago

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Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 2 months ago

Answered by Rustler40 2 months ago

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Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Asked by rondahlgren 2 months ago

Answered by James 2 months ago

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firefox changed & firefox nolonger works for me

firefox changed and firefox nolonger lets me get my email, bank account, fidelity account, credit card account etc -- can you help me go back to my old firefox? thank you… (read more)

firefox changed and firefox nolonger lets me get my email, bank account, fidelity account, credit card account etc -- can you help me go back to my old firefox? thank you or do I need to start using another browser?

Asked by raymar48 1 year ago

Answered by raymar48 1 year ago

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Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (read more)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Asked by SuMo Bot 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

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Immediately crashes windows

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no tim… (read more)

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.

Asked by pjcamp 1 month ago

Answered by jonzn4SUSE 4 weeks ago

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Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in 2024?

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbac… (read more)

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbacks and newer browsers bringing exactly what the users want?

Big phones, too many bookmarks, can't remove or hide home button icon on URL bar, no download manager, no options to add home shortcuts or speed dials on Firefox homepage no navigation buttons at bottom, no DNS, is this Firefox in 2024 and 2025?

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

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Firefox locks up when browsing eBay

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock u… (read more)

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock up and I have to identify the thread in Task Manger and kill it (just the runaway thread, not the entire program). I can then continue of eBay for a short time before it happens again. This only happens on eBay while just browsing, not bidding/buying. Is anyone else having this issue?

Asked by firefox3220 1 month ago

Answered by jonzn4SUSE 1 month ago

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Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Asked by brian.henson1 1 year ago

Answered by brian.henson1 12 months ago

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Why Firefox lacks having right click option (context menu) for multiple search engines like Chrome (Chromium browsers) and Edge has somewhat "Chrome-like omnibar in Mozilla Firefox"?

Why Firefox lacks having right click option (context menu) for multiple search engines like Chrome (Chromium browsers) and Edge has somewhat "Chrome-like omnibar in Mozil… (read more)

Why Firefox lacks having right click option (context menu) for multiple search engines like Chrome (Chromium browsers) and Edge has somewhat "Chrome-like omnibar in Mozilla Firefox"?

If I am using a certain search engine as default but don't use it all the time or want to use another without changing the default search engine or want to search a term or sentence via any search engine, then Firefox has no such option or addons (yes, checked thoroughly for latter).

Opera has from day one, Vivaldi also has it, Chrome allows it via extensions, Edge does via addons, Brave as chrome does via addons, Naver Whale (South Korean browser, underrated, seriously) has options to put more than 1 search engine for search results.

Adding images below for reference.

Why Firefox is seriously so old and outdated and nowhere close to standards of 2024 and 2025?

Somebody made a post 10 years ago around 2014 🤯🤯🤯 and Firefox, as usual went their way as they are doing now.

https://connect.mozilla.org/t5/ideas/why-firefox-lacks-having-right-click-option-context-menu-for/idi-p/81175

https://superuser.com/questions/776139/chrome-like-omnibar-in-mozilla-firefox

https://www.reddit.com/r/firefox/comments/vpffu/can_i_get_something_like_chromes_omnibar_for_ff/?rdt=48216

https://chromewebstore.google.com/detail/search-with-duckduckgo/amkahembcklobdkoaaepgfpmdnobmdkh

https://chromewebstore.google.com/detail/Brave%20Search/jojedekgcncccnjhilimdojbfnfamkda

https://chromewebstore.google.com/detail/duckduckgo-search-context/fepjgbgflmnaieiodmkkclhjfihdhoid

Asked by SuMo Bot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago