Showing questions tagged: Show all questions
  • Solved
  • Archived

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved

White Bar over top of Firefox and address bar plus half of favorites bar

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use … (read more)

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

Asked by astrupler 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Firefox one hour behind the Windows 11 clock

Hello everyone, I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I … (read more)

Hello everyone,

I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I think I've had this bug since the last update of Firefox. I have checked on other browsers (Edge and Opera), and I have no problem with them. Its also ok on my mobile phone ... with Firefox !

Thank you for your attention and any help you can provide.

Regards Damien

Asked by damien-france 2 months ago

Answered by cor-el 2 months ago

  • Solved
  • Archived

Why does viewing a stock quote chart in Google/finance hang the tab?

when I view a stock quote in Google Finance If I move my Windows cursor into the price chart and move the chart cursor to a new date or time the tab will hang. I can no l… (read more)

when I view a stock quote in Google Finance If I move my Windows cursor into the price chart and move the chart cursor to a new date or time the tab will hang. I can no longer move the chart cursor. Reloading the tab will no longer work. I have to delete the tab and then use History to reload it. There is no problem as long as I keep the Windows cursor out of the stock chart area.

I have several tabs with stock data from Google Finance open at the same time. For example. https://www.google.com/finance/quote/TSLA:NASDAQ https://www.google.com/finance/quote/AAPL:NASDAQ https://www.google.com/finance/quote/MSFT:NASDAQ

I am running Windows 11 up to date and Firefox 116.02. This has been a problem for a long time.

Asked by pauljg 10 months ago

Answered by pauljg 10 months ago

  • Solved

firefox will not open

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual … (read more)

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual browser. This issue does not occur with Chrome or DuckDuckGo, so it is not an issue with a Microsoft Family account. This issue is not related to missing or corrupted redist files, as I have installed all of the latest files there. I would like to switch to Firefox, as I use it on my phone.

https://youtu.be/YIS4MET6fys

^ this is a video of what happens.

Thank you for any help.

Asked by tcs 2 months ago

Answered by zeroknight 2 months ago

  • Solved
  • Locked
  • Archived

"Enter" don't execute search in Firefox

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch… (read more)

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch to Edge, how to i fix it?? it just happened randomly. More precisely it's the center of screen search-bar that don't work. I can still use the standard (top) search-bar

I have already tried to update it, close it, nothing works. And i would really like to not lose all my settings by uninstalling it.

Asked by jesperbobbel 10 months ago

Answered by valentinesire 10 months ago

  • Solved
  • Archived

Add-on icons appear in centre

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle. I have atta… (read more)

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle.

I have attached an image and the problem is highlighted in red.

Asked by meman8871 1 year ago

Answered by AliceWyman 1 year ago

  • Solved

my questions in firefox forum

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this foru… (read more)

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this forum. so where are they ?

Asked by Slawomir Dzwonek 2 months ago

Answered by cor-el 2 months ago

  • Solved
  • Archived

unable to upload images from my computer to blogger

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be abl… (read more)

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be able to access your files if necessary cookies are turned off'. I click Accept but nothing happens, so I click close and the window goes away without solving the problem. Uploading and publishing blogs with images was working with no problem two days earlier. I was still logged into my gmail account and had not made any changes. This is what I have tried. 1 - Switched off enhanced tracking protection for this site, as suggested by Firefox. It allowed me to upload 1 image into a draft post but this had disappeared the next time I opened the draft. Since then I have been getting the error message and not been able to upload images. 2 - cleared the cookies from google, as suggested by firefox. No effect 3 - cleared the cache and site data as suggested. No effect. I followed this with closing Firefox and reloading, logging back in to gmail, and still the problem persists. Can you help please? best wishes

Asked by NB Bonjour 8 months ago

Answered by NB Bonjour 7 months ago

  • Solved
  • Archived

Bookmarks are synchronized from void over again

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What… (read more)

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Asked by lazarencjusz 1 year ago

Answered by Alex R 1 year ago

  • Solved

Firefox randomly crashes when switching tabs

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open… (read more)

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE

Asked by erikander87 5 months ago

Answered by erikander87 5 months ago

  • Solved
  • Archived

Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (read more)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Asked by workshop3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 4 months ago

Answered by zeroknight 4 months ago

  • Solved
  • Archived

Cannot access website

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browse… (read more)

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browsers.

Asked by greenter 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new… (read more)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

How to add Help => About Firefox in Firefox home page

Hi, Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox… (read more)

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Asked by qb941g 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

All live Twitch channels "offline" despite that they are streaming

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is a… (read more)

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is active despite the stream not being displayed on my end. If I check the Twitch mobile app the stream displays as normal, so I know they are currently streaming. I tried disabling all of my add-ons and restarting the browser to no avail. I am a noob, so please be patient with me. I have attached images of an example, but this happens with any live channel, not just ones I am following (I do not have any active subscriptions as far as I know).

Asked by boarself 6 months ago

Answered by boarself 6 months ago