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Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (read more)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (read more)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 5 months ago

Answered by jonzn4SUSE 5 months ago

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firefox crashes after start escalate

Hi there, can anybody pls help? Firefox crashes right after start. Haven't used the computer for couple of days. When I started firefox yesterday all tabs were gone and… (read more)

Hi there,

can anybody pls help?

Firefox crashes right after start. Haven't used the computer for couple of days. When I started firefox yesterday all tabs were gone and firefox only shows one tab with a weird page trying to sell me sth. I have Tab session Manager but all sessions were gone - nothing to choose from to restore. So I copied and pasted an older session in the session folder as the new current session. Worked fine. Starting the computer today the situation is worse: again all tabs gone and as soon it starts firefox only shows me one homepage and two seconds later it crashes... Tried updating my windows security, searched for viruses, installed cccleaner, installed latest version of firefox again - nothing helped.

What else can I try?

Asked by Orpheums 5 months ago

Answered by jonzn4SUSE 5 months ago

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Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new… (read more)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 4 months ago

Answered by TyDraniu 4 months ago

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Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 4 months ago

Answered by Tricia_TD 3 months ago

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Access denied

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this … (read more)

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Asked by williammcgarrie 2 months ago

Answered by Paul 2 months ago

  • Solved

I am unable to log into any Microsoft 365 programs, (Microsoft 365, Microsoft Outlook, Microsoft OneDrive) on the Firefox browser since installing Windows 11

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the web… (read more)

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the website. When I try to sign in from the Outlook login page, I get an error page saying "500 Something went wrong. Repeating redirects detected." Screenshot attached.

1. I was able to sign in with another browser. 2. I was able to sign in on a device running Windows 10. 3. I have cleared the entire cache and history on the Firefox browser - it didn't work. 4. I tried logging in with Firefox in Troubleshooting Mode - it didn't work.

I saw an archived thread from 10/28/2021 where @OthelloBloke had the same issue ("Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update"). It didn't seem to have been resolved. It has been a while since Windows 11 came out. Has there been any resolution to this issue? Please help me fix it. Most of my activities are on Microsoft 365, and I prefer to use Firefox as my browser. But if this is ongoing I will need to abandon this browser in order to access my work.

Asked by kelenne 2 months ago

Answered by kelenne 2 months ago

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Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 1 month ago

Answered by Terry 1 month ago

  • Solved

The requested service is temporarily unavailable

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It i… (read more)

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message.

What am I doing wrong?

Asked by pgking47 2 weeks ago

Answered by cor-el 2 weeks ago

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search bar and address bar issue

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following wa… (read more)

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following ways that have been suggested that have not worked.

I read that I should set the following to "false" to solve my problem.

1) keyword.enabled 2) browser.fixup.alternate.enabled 3) browser.urlbar.suggest.surches

I have also gone into the settings menu and un-checked everything I could find about suggestions or words or anything else being added to the address bar. The only thing that should show up in and address bar is................you guessed it: AN ADDRESS!  :-) Thanks so much for your help.

I really appreciate the help. Mark

Asked by kamarkie1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox bookmarking problem

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes. I have to go into the bookmarks folder, find the no name folder and type in th… (read more)

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes.

I have to go into the bookmarks folder, find the no name folder and type in the new folder name. 

As I start typing I have to enter the first letter twice as first strike does not work.

I have thousands of bookmarks which are set up in a Book, Chapter, Paragraph, Sentence format. So when a new folder goes missing it is easy to find the unnamed or a folder with no name. Thank you for the help.

Asked by bonner martin 1 year ago

Answered by bonner martin 1 year ago

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On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (read more)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 10 months ago

Answered by cor-el 9 months ago

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Download files

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas? This evening I changed… (read more)

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

Asked by Ian Holden 9 months ago

Answered by jonzn4SUSE 9 months ago

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Bookmarks disappeared, restore doesn't work

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two … (read more)

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

Asked by aearon09 8 months ago

Answered by cor-el 8 months ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

How to get rid of the large space between tabs and the address bar after upgrading to new version 107.

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do… (read more)

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do with the fact that I had enabled multi-row tabs. I can fill up that space with tabs if I open enough of them. In the older version that space was not there and the space would just expand to accommodate the extra row of tabs as needed. Any ideas would be greatly appreciated!

Asked by joshlukins 4 months ago

Answered by joshlukins 4 months ago

  • Solved

Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (read more)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Asked by MarkZ 2 months ago

Answered by MarkZ 2 months ago

  • Solved

You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 1 week ago

Answered by Brian Hupp 5 days ago

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Nightly 95 on Windows 11 - Minimize & Maximize Buttons Are Missing

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone… (read more)

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone, only the close button is there. Even when I click on the area where the 2 missing buttons are nothing happens. When I double click the same area, the area behaves the same way as the rest of the top bar, it either makes the current window become a smaller window or a full window.

I have also installed Firefox 93 and 94 Beta 6, they both behave as normal with the minimize and maximize buttons visible and usable, just like any other program or Firefox version ever on Windows. Also, before I clean installed Windows 11, I used Nightly 95 on Windows 10 within the last day or so and I don't recall ever having this behavior happen there either.

Is this behavior on Nightly 95 on Windows 11 intentional or an error? I know Firefox has and is going through a massive GUI update and other user facing changes with Proton, but wasn't sure if this had anything to do with the trouble I am experiencing. I also understand that Nightly may have a lot of changes and features that are unique to it. I honestly just wasn't sure about this issue.

Thank you in advance for any and all help!

Asked by 7apple7 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago