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Cannot access local address 192.168.1.1

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway se… (read more)

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Asked by ElkHair14 3 months ago

Answered by ElkHair14 3 months ago

  • Solved

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (read more)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Asked by Proto Plasma 3 months ago

Answered by Proto Plasma 3 months ago

  • Solved

Hulu not working after 129.0 update

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (read more)

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Asked by Don 4 months ago

Answered by Paul 4 months ago

  • Solved

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 3 months ago

Answered by cor-el 3 months ago

  • Solved

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 4 months ago

Answered by debi7755 4 months ago

  • Solved

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Weird pixel distortion on firefox browser/pages

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what… (read more)

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Asked by Ray Schmidt 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

All icons are monochrome

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (read more)

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Asked by Aidan 4 months ago

Answered by Aidan 4 months ago

  • Solved

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (read more)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Asked by berg_carl 4 months ago

Answered by rillsong1 4 months ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 5 months ago

Answered by MadaHaz 5 months ago

  • Solved

Google preventing uploading of images to eBay

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and sear… (read more)

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and searching for it comes up with nothing useful.

Any ideas? Using Firefox 115.13.0esr (64-bit)

Thanks

Asked by DrinksWithTheFlies 4 months ago

Answered by DrinksWithTheFlies 4 months ago

  • Solved

Unable to play video

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error: Unable to play video. Please try again in a supporte… (read more)

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error:

Unable to play video. Please try again in a supported browser.

I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Asked by andres.ruiz.gilabert 4 months ago

Answered by Paul 4 months ago

  • Solved

Live video channels not streaming on Hulu

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to st… (read more)

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to stream local tv stations' 24 hr streaming sites. Other streaming services (Disney+, ESPN+, Netflix... etc) stream just fine. Hulu works perfectly in Microsoft Edge but I truly prefer not to use it. I've been using Firefox for years. This has happened after the latest update of Firefox. The update before this latest I experienced a similar problem and using the trouble shoot mode narrowed it down to a problem with Adblocker Ultimate extension. I deleted the extension and reinstalled it and the problem corrected. I did the same this time and no success. I have cleared the cache and reset Firefox and still the problem exists. TIAF any help.

Asked by Thomas DelConte 4 months ago

Answered by Paul 4 months ago

  • Solved

Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by 1940630798 4 months ago

Answered by sider 4 months ago

  • Solved

No audio

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I… (read more)

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I tried disabling all of the add-ons but it did not help. Has anyone else experienced this or have a possible solution?

Asked by nriddles 3 months ago

Answered by nriddles 3 months ago

  • Solved

Captcha not loading

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error … (read more)

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error messages shown in the image.

All extensions are disabled.

Tracking protection is set to standard

The browser settings are set to standard

Asked by John Burn 3 months ago

Answered by John Burn 3 months ago

  • Solved

Status bar hides some Unicode characters

I was reading https://embracethered.com/blog/posts/2024/m365-copilot-prompt-injection-tool-invocation-and-data-exfil-using-ascii-smuggling/ and hovered over the hxxtp://w… (read more)

I was reading https://embracethered.com/blog/posts/2024/m365-copilot-prompt-injection-tool-invocation-and-data-exfil-using-ascii-smuggling/ and hovered over the hxxtp://wuzzi[.]net link.

I noticed that the status bar on firefox shows the same text as the on-page text. It doesn't render the unicode url in full. I tried finding a bug describing this, but couldn't find one.

Sample URL:

https://wuzzi.net

Asked by little.sock3082 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Youtube not playing videos

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, set… (read more)

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.

Asked by basement_guy 3 months ago

Answered by basement_guy 3 months ago

  • Solved

Filenames with encoded URLs no longer save correctly in URL Encode format as of 127.0

Up to 126.0b9, files with encoded URLs in their filenames downloaded normally. As of 127 onward, however, it gets changed to _3A instead of %3A, etc. Is there a setting s… (read more)

Up to 126.0b9, files with encoded URLs in their filenames downloaded normally. As of 127 onward, however, it gets changed to _3A instead of %3A, etc. Is there a setting somewhere in config to revert this?

Example:

Supposed to be: test [sound=https%3A%2F%2Ffiles.catbox.moe%2Fe547nk.mp3].png Downloads as: test [sound=https_3A_2F_2Ffiles.catbox.moe_2Fe547nk.mp3].png

Asked by theconquistadork 4 months ago

Answered by cor-el 4 months ago