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Crashing frequently

Can someone help me fix recent frequent crashes ? This is just yesterday. I tried troubleshooting mode and it didn't happen there, although I didnt give it a long tr… (read more)

Can someone help me fix recent frequent crashes ? This is just yesterday. I tried troubleshooting mode and it didn't happen there, although I didnt give it a long trial. I deleted all extensions, and I reset Firefox. Any ideas?

bp-78bbf7fb-3f18-46e1-94de-d905c0211101 10/31/21, 9:41 PM View bp-5cb5b831-449e-4322-9a9e-710180211031 10/31/21, 2:25 PM View bp-3ebfce66-105b-4e4b-83ec-7c8ff0211031 10/31/21, 2:25 PM View bp-8bdc92ef-03bf-49ad-945d-5afe50211031 10/31/21, 2:25 PM View bp-45918706-804f-4603-9671-97c4a0211031 10/31/21, 2:25 PM View bp-09f0ab0d-e132-4ada-bb22-7dd640211031 10/31/21, 2:25 PM View bp-8cc2a647-4aac-4b06-8747-a181f0211031 10/31/21, 2:25 PM View bp-07df9cae-d45a-4ce2-944c-c123e0211031 10/31/21, 2:25 PM View bp-9cca543f-1c82-4fe9-979b-56a5f0211031 10/31/21, 2:25 PM View bp-0b0f8e3f-6592-4ea4-9d23-179040211031 10/31/21, 2:25 PM View bp-1175d7ce-ab80-4b6e-8dad-90cc50211031 10/31/21, 2:25 PM View bp-c5f88f0d-0419-44da-b058-fc7580211031 10/31/21, 2:24 PM View bp-73f726b5-cc90-474e-b7ac-e44df0211031 10/31/21, 12:20 AM View bp-deaea811-9e7a-409c-9eda-aa9600211030 10/30/21, 9:51 AM View bp-d045b5e5-b53d-43a7-8e06-1592c0201127

Asked by rsalins 2 years ago

Answered by FredMcD 2 years ago

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BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I ha… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 1 year ago

Answered by james_UK47 1 year ago

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Can't get rid of bing on mac monterey

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting m… (read more)

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting mode and it is still there. I don't see bing in the drop down of searches in default search engines, in fact the only thing that now shows up there is has the firefox icon and "a browser." I ran malware and it quarantined 17 items. Still have bing. Please help me get rid of this intruder! Thank you

Asked by joesgrille 1 year ago

Answered by joesgrille 1 year ago

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installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (read more)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Asked by cagroup 1 year ago

Answered by James 1 year ago

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Airbnb

Somehow Airbnb fails to load after numerous attempts. Clearing cache etc. doesn’t do the job. Shutting down the VPN doesn’t do the job either. The message I get from th… (read more)

Somehow Airbnb fails to load after numerous attempts. Clearing cache etc. doesn’t do the job. Shutting down the VPN doesn’t do the job either. The message I get from their website is (in Dutch) that’s something went wrong.

“Unfortunately your request couldn’t be executed due to a server error. Maybe maintenance is taking place currently on Airbnb or something is wrong with your connection. Refresh the page and try again.”

Anybody knows what to do please?

Asked by karsten71 1 year ago

Answered by FredMcD 1 year ago

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Disable tab refresh when switching - no solution

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), b… (read more)

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), but on the macbook pro 2019 i cannot get it to stop. Any help would be great as I need to switch between tabs during meetings and dont want them to keep relaoding

Asked by dubado 1 year ago

Answered by cor-el 1 year ago

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New link will not open - home page opens instead

I have defined'a home page '. If I open a new link it will not open in a new tab or another page just the home page will show - then I have to open a new tab, go back to … (read more)

I have defined'a home page '. If I open a new link it will not open in a new tab or another page just the home page will show - then I have to open a new tab, go back to the link and then the link will open in this new tab

Is there an easier way so that the link will open in a new page or a new tab

Thank you

Asked by roland41 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Pinned tabs and keyboard shortcuts cmd + 0-9

Hey community! Is there any way to make the cmd + 0-9 keyboard shortcut in Mac OS ignore pinned tabs? Alternatively, for the shortcut ctrl + 0-9 to activate pinned tabs… (read more)

Hey community!

Is there any way to make the cmd + 0-9 keyboard shortcut in Mac OS ignore pinned tabs?

Alternatively, for the shortcut ctrl + 0-9 to activate pinned tabs, and for the shortcut cmd + 0-9 unpinned tabs?

Thanks for the answers!

Asked by Teziovsky 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 2 years ago

Answered by FredMcD 1 year ago

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Stored Cookies

I have a persistent cookies 'Invisiblehand.com' that I can not get rid of. I am using an Imac running Monterey 12.2.1 I am running Firefox 98.0 In Enhanced Tracking Pr… (read more)

I have a persistent cookies 'Invisiblehand.com' that I can not get rid of. I am using an Imac running Monterey 12.2.1 I am running Firefox 98.0

In Enhanced Tracking Protection I have 'Strict' in use. In Cookies and Site Data I have 'Delete cookies and site data when Firefox is closed' There are no sites listed in 'Exceptions'. In 'History' I have 'Clear history when Firefox closes'

But the above site is always listed once I open up Firefox after closing it.

How do I get rid of this? This is a new problem.

Thank you for your time and effort.

Asked by stew04 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Audio stops working on Firefox 95.0.2 after a few days

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math l… (read more)

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

Asked by 365nice 1 year ago

Answered by 365nice 1 year ago

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Preferences and passwords

I cannot access the preferences and my saved passwords in Firefox for Mac on my computer. When I go to preferences in the menu bar or type command-comma nothing happens a… (read more)

I cannot access the preferences and my saved passwords in Firefox for Mac on my computer. When I go to preferences in the menu bar or type command-comma nothing happens at all. I'm worried to say the least!

Asked by JB 1 year ago

Answered by FredMcD 1 year ago

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Stuck in the UK

I visit the UK frequently. When I come home, it's like my browser is stuck in the UK. How do I change my location so my browser stops giving me searches in the UK and thi… (read more)

I visit the UK frequently. When I come home, it's like my browser is stuck in the UK. How do I change my location so my browser stops giving me searches in the UK and things with pounds instead of dollars.

Asked by Crystal Wright 1 year ago

Answered by FredMcD 1 year ago

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Fast Fox

This add-on/extension (and my Fast Fox spelling may be off) is bedeviling me. Apparently part of the latest Firefox update, it seems to appear at startup with our Macbook… (read more)

This add-on/extension (and my Fast Fox spelling may be off) is bedeviling me. Apparently part of the latest Firefox update, it seems to appear at startup with our Macbook Air and GMail, asking if it should continue. Cannot find the rascal to get rid of it. Please advise.

Asked by hookc 1 year ago

Answered by hookc 1 year ago

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Very odd fonts

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. … (read more)

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!


/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

Asked by hrschindler 1 year ago

Answered by cor-el 1 year ago

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Firefox stopped working on two different macOS systems

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed … (read more)

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Asked by PJCMcAuley 1 year ago

Answered by PJCMcAuley 1 year ago