Showing questions tagged: Show all questions
  • Solved
  • Archived

Fullscreening videos slides tabs to the right

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that … (read more)

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that tab then tabs #18-20 will slide to the right and go out of sight. This is quite annoying as I'd prefer all tabs on the right to be visible until I manually scroll to the left.

I tried googling for about:config or userChrome.css solutions but couldn't find anything, does anyone have any ideas on how to change this? Thanks.

Asked by Kolmar 7 months ago

Answered by Kolmar 6 months ago

  • Solved
  • Archived

Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (read more)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

disney plus videos are not high quality on firefox

like the subject says the video on disney plus is very choppy/blurry/not 4k like it should be can u guys look into it? the video is blocky and blurry on firefox but not o… (read more)

like the subject says the video on disney plus is very choppy/blurry/not 4k like it should be can u guys look into it? the video is blocky and blurry on firefox but not on chrome for some reason and id like to fix it soon

Asked by dossantosjulia54 7 months ago

Answered by dossantosjulia54 7 months ago

  • Solved
  • Archived

How to disable this feature ''Search for text when you start typing''

Hello team firefox....I am using your browser since Ages(hehe my father sggested it over edge) There is feature called Search for text when you start typing Not sure abo… (read more)

Hello team firefox....I am using your browser since Ages(hehe my father sggested it over edge)

There is feature called Search for text when you start typing Not sure about name AI suggested this name but i want to turn this off....I have attached a image where in the bottom of image you can see a search bar is shown I want to disable it, Now it is really annoys me whenever i start typing or searching for something

Asked by Harsh Kumar Singh 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Live videos on Youtube, certain embedded videos on Reddit, and *all* videos on Nebula are failing to play

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, bu… (read more)

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, but the livestreams are providing "Your browser can't play this video" errors.

Simultaneously, I'm noticing that some videos on Reddit (such as embedded tiktok videos) are stuck with a circling ring and won't play. At least some of the same videos will play on Tiktok (when I can find them).

ALSO, when I try to watch videos on my Nebula subscription, I'm getting a "This video could not be loaded: 4" error code. ANY video on Nebula.

What the heck gives?!

Asked by hobbitguy1420 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Unwanted google translate window

Help, I do not know how I got stuck with this but every time I go to twitter I get this tab pop up window and cannot get rid of it. I am not versed enough to get rid … (read more)

Help, I do not know how I got stuck with this but every time I go to twitter I get this tab pop up window and cannot get rid of it. I am not versed enough to get rid of it. Please, please help get rid of it. https://twitter-com.translate.goog/home?_x_tr_sl=en&_x_tr_tl=en&_x_tr_hl=en-US

Asked by laurelt2001 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

New update messed everything up

So I opened firefox today and it updated and after it updated my tabs are now like a 4th of my screen (see screenshot) and also the bookmark bar is now white where I beli… (read more)

So I opened firefox today and it updated and after it updated my tabs are now like a 4th of my screen (see screenshot) and also the bookmark bar is now white where I believe it was grey or black before. I am not sure what to do to fix this issue.

Asked by connorlucky 7 months ago

Answered by Terry 7 months ago

  • Solved
  • Archived

windows taskbar doesn't disappear in firefox fullscreen

When I go into fullscreen, by any means (F11 or dedicated button next to zoom settings), only the firefox toolbar disappears. The window taskbar stays there. Issue is not… (read more)

When I go into fullscreen, by any means (F11 or dedicated button next to zoom settings), only the firefox toolbar disappears. The window taskbar stays there. Issue is not present on other installed browsers.

I tried: - Troubleshoot mode - Tinkering with windows accessibility settings for Firefox - On troubleshoot mode, Individually flipping these configs (+ refresh): - - browser.fullscreen.autohide - - browser.link.open_newwindow.disabled_in_fullscreen - - browser.link.open_newwindow.disabled_in_fullscreen - - widget.windows.fullscreen_remind_taskbar

Asked by heitorprimeiro 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

ESPN on Firefox

Why does Firefox cut off the bottom of the score banner on ESPN website? (See screenshot)! This question was asked 5 years ago and was never really answered correctly ht… (read more)

Why does Firefox cut off the bottom of the score banner on ESPN website? (See screenshot)! This question was asked 5 years ago and was never really answered correctly https://support.mozilla.org/en-US/questions/1189999

(I tried the suggestions made there, but the issue persists), so please don't refer me to that answer.

As you can see, MS Edge has no issue with it, nor does Opera.

Asked by hk2000 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Reset Firefox dark mode source code?

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find… (read more)

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find the instructions anymore but I'd like to revert back to the original setting. How do I do that? I tried to refresh Firefox but it's still coming back with some websites in dark mode and some not. Please advise!

Asked by Helen Chao 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Clicking hyperlinks and embedded links sometimes hangs that particular tab for about 10 seconds before loading the site.

Hello, Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang f… (read more)

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Asked by MrInsertName 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Firefox 119 doesn’t use system (/usr/share/fonts) or user’s (~/.local/share/fonts) fonts for rendering

I use Kubuntu 23.04 with Firefox from mozillateam/ppa apt repository, got update to FF 119 today (package 119.0+build1-0ubuntu0.23.04.1~mt1) and after the update Firefox … (read more)

I use Kubuntu 23.04 with Firefox from mozillateam/ppa apt repository, got update to FF 119 today (package 119.0+build1-0ubuntu0.23.04.1~mt1) and after the update Firefox stopped using system-wide installed fonts (either from /usr/share/fonts or from ~/.local/share/fonts).

So for example fc-list finds Gentium Plus (/usr/share/fonts), Iosevka and Junicode (~/.local/share/fonts) on my system: % fc-list -f '%{family}: %{file}\n' | rg -i 'gentium plus:' Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-Italic.ttf Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-BoldItalic.ttf Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-Bold.ttf Gentium Plus: /usr/share/fonts/truetype/gentiumplus/GentiumPlus-Regular.ttf % fc-list -f '%{family}: %{file}\n' | rg -i 'iosevka:' Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc Iosevka: /home/silmeth/.local/share/fonts/iosevka/iosevka.ttc % fc-list -f '%{family}: %{file}\n' | rg -i 'junicode:' Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-Bold.otf Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-Regular.otf Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-Italic.otf Junicode: /home/silmeth/.local/share/fonts/junicode/otf/Junicode-BoldItalic.otf

but when I try to apply the style `font-family: Gentium Plus`, `font-family: Iosevka`, or `font-family: Junicode` to an element, Firefox doesn’t use those fonts and instead in the element inspector I see Noto Serif is being used instead.

Before the update the appropriate system fonts were being chosen for rendering by Firefox.

Asked by Benedykt Jaworski 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Permission denied when opening file from another drive

When opening a file from another drive, I get an error: Access to the file was denied I know this can happen on the Snap version, but I have Firefox installed from a deb… (read more)

When opening a file from another drive, I get an error: Access to the file was denied

I know this can happen on the Snap version, but I have Firefox installed from a deb!

Asked by Bic 8 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Firefox 116.0.1 for OSX, tabs keep crashing

Hi, After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm … (read more)

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Asked by frakie 7 months ago

Answered by frakie 7 months ago

  • Solved
  • Archived

Two issues

Since the last couple updates Firefox is NOT allowing my Password Manager to fill in logins, usually after clearing the cache which I do once a week, at least. Why is tha… (read more)

Since the last couple updates Firefox is NOT allowing my Password Manager to fill in logins, usually after clearing the cache which I do once a week, at least. Why is that?

Second: Your browser is being managed by your organization. That is not true. There is no organization, there never has been, I'm retired and this is home use desktop running Windows 10 and no one but me has EVER managed Firefox and I've used this browser, though no longer as my default, since it first became available. So why does it think anyone but me controls anything about it?

Asked by Gene 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Mouse text highlighting issue

I have a Logitech mouse. I've used it with both Brave and Chrome problem without problems highlighting text. But the highlight function doesn't work properly with the mo… (read more)

I have a Logitech mouse. I've used it with both Brave and Chrome problem without problems highlighting text. But the highlight function doesn't work properly with the mouse in FF.

I can double click and highlight a paragraph. I can highlight a single word with no problem. But when I try to highlight a series of words or a full sentence, I can't. Either it highlights but when I try to Copy the highlight disappears. Or when I drag the mouse to highlight it won't highlight at all.

Since the issue only occurs in Firefox and not other browsers, there has to be something in Firefox that's causing this; or some conflict causing highlighting not to work.

I'd be grateful for any ideas how to fix this. It's driving me crazy.

Asked by Richard Silverstein 7 months ago

Answered by Richard Silverstein 7 months ago

  • Solved
  • Archived

Tabs height got really big suddenly

Today I opened Firefox and the tabs were like this. I didn't touch any options in userChrome.css or about:config in months, so I have no idea why it happened (maybe a sho… (read more)

Today I opened Firefox and the tabs were like this. I didn't touch any options in userChrome.css or about:config in months, so I have no idea why it happened (maybe a shortcut or the last update changed something?). How do I go back to a normal height? Thank you kindly for your responses

Asked by marrocco.simone00 7 months ago

Answered by marrocco.simone00 7 months ago

  • Solved
  • Archived

Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Default Apps

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I w… (read more)

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

Asked by samuelgolland 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago