• Solved
  • Archived

How can version 98.0 be very outdated ??

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me. Kubuntu 20.04.4 LTS Release: 20.04 Codenam… (read more)

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me.

Kubuntu 20.04.4 LTS Release: 20.04 Codename: focal Firefox Version 98.0 (64 bit)

Have been informed from the website owner that the IT person has tested this with Explorer, Safari and Chrome, and all work. The IT support person then goes on to state - "....... that the client needs to use a different browser as Firefox is very outdated."

So, I was using the latest version and it is "very outdated"  ???

How can I respond ? Is there a training course for the IT person to deepen their skill level ?

Asked by oygle 1 year ago

Answered by oygle 1 year ago

  • Solved
  • Archived

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

Firefox freezes when handling tabs

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox. Description of issue: When I switch between (or drag) tabs in a Firef… (read more)

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox.

Description of issue: When I switch between (or drag) tabs in a Firefox window, the whole window becomes unresponsive, with the last tab I was switching from still in front. Often the contents of the window start to flash (disappear and reappear, leaving a black backgground) every 2 seconds. I can drag the window around, scroll, minimize it, but it is impossible to give any input in any tab. The only action somewhat possible to do inside the window is bring other tabs in front, it is still quite hard for the input to register, and if it does, it takes 10+ seconds. The issue goes away if I close the specific Firefox window, or if I manage to select and drag one tab out of the frozen window into its own new window. Then everything works as intended, like nothing ever happened.

I can reliably cause the freeze-up in a short time by holding CTRL+TAB and drag one tab to change the order while firefox cycles through the tabs in the open window.

While the window is frozen, the rest of the desktop is responsive as normal, even other Firefox windows. If I try to interact with the frozen window I can rarely see spikes of CPU usage. RAM stays at normal usage levels, far from being full.

What I have tried so far that has had no effect on the appearance of the issue:

1) Disabling all extensions i have

2) Run in troubleshooting mode

2) "Create a new places database" as suggested [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_fi...]

3) Disabled hardware acceleration

4) Creaing a new firefox user profile

5) Use "Refresh Firefox" from the troubleshooting page

6) Use the Flatpak version of firefox

7) Reinstall firefox

Here is my system information

here

Asked by nico.venuti 2 months ago

Answered by zeroknight 2 months ago

  • Solved

I am running Firefox on Ubuntu 22.04 and it constantly crashes. Trying to determine what is causing this.

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other app… (read more)

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other apps are crashing too.

Asked by Daniel Grindstaff 5 months ago

Answered by Daniel Grindstaff 5 months ago

  • Solved

Middle click on some buttons with link does not work after updating to Firefox 115.3.1esr (64-bit)

Middle click on ordinary text links works as before. But on some pages a middle click on a button shows a vertical scroll up/down icon as when middle clicking outside the… (read more)

Middle click on ordinary text links works as before. But on some pages a middle click on a button shows a vertical scroll up/down icon as when middle clicking outside the button, instead of opening link in new tab.

The problem begun Friday 29 September after I updated from previous esr-version (think it was 102.-something). I have tested on my old Windows 7 PC, and it worked fine before update, but same problem after updating to 115.

I have verified that about:config browser.tabs.opentabfor.middleclick = true.

One example from a free site: https://sok.riksarkivet.se/scb-fodda-vigda-doda?Forsamling=huddinge&Lan=0&DatumFran=1880&DatumTill=1890&Dokument=F%C3%B6delse The green button with text "Bild" is the problem.

Just fund that the green "Bild"-buttons on other pages on same site works just as before: https://sok.riksarkivet.se/?postid=Arkis+eef4e56e-60a2-4221-9c36-8a7a68280d28&tab=post&flik=1&s=Balder


Best regards Sven Jönsson, Sweden

Asked by sven_y_joensson 4 months ago

Answered by zeroknight 4 months ago

  • Solved
  • Locked
  • Archived

Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (read more)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Locked
  • Archived

Firefox now saves files that I only wanted to open

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new … (read more)

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new behaviour the Downloads folder keeps filing up with useless clutter.

For example, before the update, when I downloaded a .zip file, a pop-up would show up asking if I wanted to save the file or open it with an application. If I chose to save it it would be saved to the Downloads folder, and if I chose to open it nothing would be saved to the Downloads folder.

After the update, when I download a .zip file, Firefox always saves the file to the Downloads folder, even if I choose to open it.

Can you please tell me if there is a way to make Firefox behave like in the previous version?

Asked by bayus.firestorm 1 year ago

Answered by bayus.firestorm 1 year ago

  • Solved
  • Archived

Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (read more)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Pocket missing from homepage

Hello, I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be. You can add Pocket arti… (read more)

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

Asked by Taylor 1 year ago

Answered by Bithiah 1 year ago

  • Solved
  • Archived

How, or can, I stop the download manager from opening up automatically?

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blockin… (read more)

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blocking my view of the page, much less that it makes ms stop and think about what I am about to download.

I do not understand the purpose of this. The old way was safer, cleaner and less annoying. How can, or am I able to get that "choice" back?

When searching for a fix I have seen that that there is/was a similar feature in the Edge browser but it can be undone. I feel Firefox users deserve that option.

Thank you.

Thank you.

Asked by springheel 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly

Hello dear volunteers (followers), After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly. More Specific all drop-down and … (read more)

Hello dear volunteers (followers),

After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly. More Specific all drop-down and pull-down menus have been transformed to a "white" background color, overcoming the initial created one, which was "dark gray".

So I tried to revise (update) my "Theme". But this became impossible.

In Developer Hub, in Theme Generator there was a (pink) frame warning "the following manifest properties that your most recent version upload used in it's manifest are unsupported in this wizard and will be ignored: properties popup popup_text tab_loading So I couldn't edit the theme and even more I can't finish and save any changes. Well, Is there any skilled user to give me a hand ? I would appreciate too much any piece of advice ...

Herewith I attache relevant screenshots.

Thank you in advanced

JOHN HATZITOLIOS'

Asked by rogergr311049 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Why can't we customize the keyboard shortcuts?

Hello, I have been using Firefox as my main browser for more than a decade. One could say i am some Mozilla fanboy, having convinced many of my friends and relatives to u… (read more)

Hello, I have been using Firefox as my main browser for more than a decade. One could say i am some Mozilla fanboy, having convinced many of my friends and relatives to use Firefox instead of any chrome based options (Which there are to many these days). It struck me today, as i was reworking some workflow elements in many programs i use daily, that it is impossible to change any key binding in Firefox anymore. I know it has been a while now, and i searched all over the web for an answer or a solution, but at this point it is clear that other than going in the code and recompiling Firefox manually, it is not possible. I stumbled upon the (only) extension that allows to change some shortcuts, but the two that i wanted to change are impossible to configure from it, being disabling only f12 as i would use it for other things but i do not want to lose the dev console and also ctrl+L to open the address bar, it is quite inconvenient and would much prefer to use ctrl+spacebar as it matches many other bindings i am using with other software. There have been many other features that were changed in the recent years that made me start to look for an alternative, as i see features melting away almost as quickly as the user base of the product.

I do understand that one person's problem is not going to change the way a big piece of software is working, but i am wondering, why are the users losing such features as basic as customizing key bindings in a piece of software that used to be so incredibly customizable in the past? Why is the only viable option to anything chrome based losing it's edge over the competition? Is Firefox v150 be based on the chromium engine or will it die before?

Thank you in advance, and no, i don't need the link to the shortcut page, i already have it.

Asked by DoubleWookie 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x … (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Josey 1 year ago

Answered by AliceWyman 1 year ago

  • Solved
  • Archived

Local domain brings up search results

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how i… (read more)

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how it was before?

Asked by menext 1 year ago

Answered by menext 1 year ago

  • Solved
  • Archived

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Access Denied On a Website I use often

Hi, I use Zoro.com for buying industrial parts. I get access denied on all my computers (something got synced). I tried clearing cache and clearing something else to no a… (read more)

Hi, I use Zoro.com for buying industrial parts. I get access denied on all my computers (something got synced). I tried clearing cache and clearing something else to no avail. Recently I did a clean reload of Linux and was able to get on to zoro. But when replaced the mozella directory with my copy (with all data) zoro again became unavailable. I have been doing workaround for months but it is a pain to switch browsers every time. Any Suggestions would be greatly appreciated. Ps I have been on the internet since it was called compuserve at 300 baud. I used to program machine code, dos, cpm, c+, Unfortunately at this time in my life a am not able to learn new tricks. Im not stupid just old. Thanks & Happy Holidays Glenn

Asked by g.itsjustme 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Microphone Broken in latest update (109.0)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0. I regularly use my mic for google voice, however even though I can select m… (read more)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

Asked by gnac 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

History is being lost

This morning I noticed that my Firefox history has lost everything before April 2018. Fortunately I have another computer in sync with the first computer, and I was able … (read more)

This morning I noticed that my Firefox history has lost everything before April 2018. Fortunately I have another computer in sync with the first computer, and I was able to transfer the file places.squlite and recover my history. But why did it happen? And it's not the first time. Last year I lost from 2015 to 2017 or so. How can I prevent this from happening again?

Asked by Eric_Kvaalen 10 months ago

Answered by cor-el 10 months ago