Firefox Support Forum

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed.

The following blog post details the change and shows the new key: https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

But when I download the key using the link provided (which points to keys.openpgp.org) the key I get is different from the key posted on the Mozilla blog page.

What is even more strange, is that the key from keys.openpgp.org declares in the comment that 14F2 6682 D091 6CDD 81E3 7B6D 61B7 B526 D98F 0353 is the fingerprint of the key (the same that is posted on the Mozilla blog) but it can't be because the key different.

So my questions: 1) Why Mozilla is posting a link to a key that is different? 2) Why keys.openpgp.org shows the correct fingerprint with a different key?

And, in the end, which key should I trust and why.

Thanks.

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

Basically, a requested relaunch blanked my profile and I can't get it back.

I have a lengthy workaround that will take over an hour to fix from backups, before this incident, but I'd really like to understand what's going on. How can my add-ons, bookmarks, history, logins, etc. be gone? If I did a refresh on purpose, why would my shortcuts remain intact? And, I started by backing up my profile folder to a neutral spot, so why isn't replacing it reversing the changes?

As background: The "about:profiles/Restart With Add-ons disabled" button brings up a small button dialogue to choose "refresh" or default "open." I selected "open" because I didn't want to fix my profile and assumed I would relaunch with only add-ons disabled, so this was a potential point of screw-up. I assume selecting "refresh" would reset application defaults and make a mess exactly like I find myself in now. Shouldn't "Restart with Add-ons disabled/Open" relaunch a temporary and reversible state? Doesn't "refresh" prompt a new default profile?

Considering evidence only, it appears I did something to roast my profile before I backed it up, but that's strange and really out in the weeds, and I'm assuming I wrecked it with my current activity.

The default profile name and path are correct. My shortcut links and labels that I use for a home page are intact but with icons missing, the same appearance as if I deleted the cache; is this detail part of application settings and not profile?

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary package for the aarch64 platform only for Windows. Thank you.

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the problem yesterday. Can you please help.

I have recently installed Linux Mint and it came with Firefox out of the box, and I decided to try it out, but I can't, for the life of me find a way to transfer my Opera passwords there. I do have Opera installed right now.

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?

Can I download Firefox and save it to a flash-drive instead of installing it? The computer I need it on has a new install of Windows 7 with IE and it will not browse.

‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not control FF anymore’ I am disabled vision and physical ; now almost impossible to use FireFox

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microsoft account, have been for years. How do I get firefox downloaded ?

With the release of the new ESR version, version 115.x.x, the install creates a shortcut in the Windows Start Menu called "Firefox Private Browsing". How can the creation of this shortcut be prevented during install?

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions work with Chrome, but I can't seem to get them to work with Frefox. The Chrome search engines choices are limited; ones that I never use with Firefox. Is there something in the Chromebook environment that limits firefox capabilities? (Am I looking for something that just is not possible?) Is there a work around? (Any Linux tricks?) I also have asked the same question of Dashlane, but have not heard back yet. My imperfect solution is use Chrome when it is a known website, and the password is recorded with Dashlane, and to use Firefox for new searches, where the choice of search engines is better.

Has anyone developed a search engine where there are no "sponsored" results. I understand that it would probably not be free.

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several months.

Will it be possible to copy my profile from Win 10 to the Win 11 computer, use the Win 11 computer for a few weeks, and then copy the profile back to the Win 10 computer?

Or is there something different about Firefox working with Win 10 or Win 11 that would keep this from working for me?

(BTW: Using Sync would probably not be feasible.)

Advice will be much appreciated!