Showing questions tagged: Show all questions
  • Solved
  • Locked

Take screenshot

Hi! As of today, the "Take screenshot" function is missing from my Firefox. I've already tried all the tips I've found on the Internet, but nothing worked. Please help - … (read more)

Hi!

As of today, the "Take screenshot" function is missing from my Firefox.

I've already tried all the tips I've found on the Internet, but nothing worked.

Please help - thank you!

With best regards

Adi Maier

Asked by ra.maier 5 months ago

Answered by cor-el 5 months ago

  • Locked

Missing "view image info"

When I right click on an image on the web I used to be able to click on "View Image Info" and it would give me information about the image, like image size and url of the… (read more)

When I right click on an image on the web I used to be able to click on "View Image Info" and it would give me information about the image, like image size and url of the image. After Firefox upgraded this is now gone. Can I get it back ? Is there a work around ? Not sure why that option would be removed.

Asked by Ski 3 months ago

Last reply by jscher2000 3 months ago

  • Locked

Hate new "tabs"

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly: "What's the point of a 'tab' if there's no tab? Text floating aro… (read more)

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly:

"What's the point of a 'tab' if there's no tab? Text floating around at the top of the page is not a tab."

Asked by JackieFromNabb 1 month ago

Last reply by Chris Ilias 1 month ago

  • Locked

Feedback

How can I submit feedback to the developers? I click Feedback in Help and get the new tab, sign-in labyrinth that goes nowhere fast and is frustrating beyond belief! Basi… (read more)

How can I submit feedback to the developers? I click Feedback in Help and get the new tab, sign-in labyrinth that goes nowhere fast and is frustrating beyond belief! Basically I want to complain about today's "New" Firefox Format - it takes up too much space on my screen - I hate it!

Asked by kerryok5 1 month ago

Last reply by Chris Ilias 1 month ago

  • Solved
  • Locked

where is "email link"?

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current pa… (read more)

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current page. Two clicks and I'm editing the email. I don't see the button in this new release. How do I email a link to the current page? Ideally in one or two clicks.

Asked by jordanwouk 1 month ago

Answered by Seburo 1 month ago

  • Locked

another new look

any one actually happy withthe new look ff89 ? it has to be the biggest pile of crap i have had to endure so far . maybe its time to switch to google chrome and leave ff… (read more)

any one actually happy withthe new look ff89 ? it has to be the biggest pile of crap i have had to endure so far . maybe its time to switch to google chrome and leave ff for dead

Asked by trev 1 month ago

Last reply by Chris Ilias 1 month ago

  • Solved
  • Locked

Top of screen too large

The tabs, address bar, and bookmarks bar takes up too much of the screen, almost 2", while another browser I use is 1 3/8" wide. Would like to know if I can shorten tha… (read more)

The tabs, address bar, and bookmarks bar takes up too much of the screen, almost 2", while another browser I use is 1 3/8" wide. Would like to know if I can shorten that up. No need to take up all of that space.

Asked by chzuck 1 month ago

Answered by Seburo 1 month ago

  • Locked

Top of window takes up too much space

The latest version of Firefox wastes too much space at the top of the window. Stuff is spread out too much. Also the drop down menus from the items in the Bookmarks Too… (read more)

The latest version of Firefox wastes too much space at the top of the window. Stuff is spread out too much. Also the drop down menus from the items in the Bookmarks Toolbar appeared to be double spaced. I will use another browser until this is fixed.

Asked by chzuck 1 month ago

Last reply by chzuck 1 month ago

  • Locked

FF89 Update

W7 HP 64B. After the recent v89 update I have to ask, "why" ? Why change to wire icons ? Why not give me that option instead of you forcing it ? Why make themes when they… (read more)

W7 HP 64B. After the recent v89 update I have to ask, "why" ? Why change to wire icons ? Why not give me that option instead of you forcing it ? Why make themes when they don't change to what I want ? Why make the margin at the top of the screen larger ? Why should I have to try and "about:config: , to change something back ? Why are you not aware of the people you are forcing to use Chrome ? Who are you taking "MY CHOICES" away ? Are you demonicrats ? Why should I continue to use FF, when you have no answers, just rhetoric ?

Asked by thomascarnes60 1 month ago

Last reply by Seburo 1 month ago

  • Solved
  • Locked

How do i get the old toolbar back instead of the tabs floating?

The new update on Firefox they changed the tool bar and made all the tabs floating it bothers me how it looks just it floating doesn't look good this is just my opinion s… (read more)

The new update on Firefox they changed the tool bar and made all the tabs floating it bothers me how it looks just it floating doesn't look good this is just my opinion some people like it i just wish with this update that there is a new option that allows you to choose in settings or as a addon in the Firefox addons i just want to get the old tool bar back because this one bothers me and how they changed the right click menu and the 3 bars i just want to know how to get it back without having to install anything like a addon.

Asked by Jacob 1 month ago

Answered by Jacob 1 month ago

  • Locked

Firefox update for 89.0

I just got a MISERABLE updated Firefox that increased the spacing in my bookmarks menu so it is essentially UNUSABLE with double or triple spacing requiring scrolling til… (read more)

I just got a MISERABLE updated Firefox that increased the spacing in my bookmarks menu so it is essentially UNUSABLE with double or triple spacing requiring scrolling till one's arm falls off! Why is it us poor peons out here who just want to use our computers and the internet, and the Firefox they've used FOR YEARS, have to be subject to arbitrary UNNECESSARY changes made by some "developer", possible trying to justify his/her existence and/or is stir crazy in lockdown? win10 bookmarks on the right. FIX IT! And stop screwing up WHAT WAS WORKABLE! I'm not a "nerd" able to just manipulate stuff...I want MY FIREFOX BACK!

Asked by droonfang 1 month ago

Last reply by Seburo 1 month ago

  • Locked

Why is Firefox such unmitigated, low effort [removed]?

This unbelievably atrocious new redesign (like, the [removed] were the Mozilla folks on? Cause even crackheads wouldn't put out some of the [removed] the Mozilla team thi… (read more)

This unbelievably atrocious new redesign (like, the [removed] were the Mozilla folks on? Cause even crackheads wouldn't put out some of the [removed] the Mozilla team things is fine) was the needle that broke the back here; you have successfully pushed another user away from Firefox as it grows ever [removed].

Asked by caseydabair 1 month ago

Last reply by Seburo 1 month ago

  • Locked

UI to puke on

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. T… (read more)

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. There are theme's available, but still it looks unusable to me. This kind of updates should be beyond Mozilla, maybe don't hire former Apple employees, the esthetics don't have to be " slick and modern"

So after a long fight with almost losing my plugins, saved tabs (100+) etc.. I downgraded successfully to 88.

Step 1 (Secure your profile) Open menu, Click Help, Click "More Troubleshooting Information" Go to the line which says, "Profile Folder" Hit open folder

Pay extra attention during these steps: Now you are browsing in your active profile. If you did this after upgrading to 89 version. Make a back-up copy of this whole folder!! Rename it back up.

Open the file "Compatibility.ini" with a text editor, and empty it. Save and close.

Download and install the previous version of Firefox, After installing don't forget to disable automatic updates.

If the profile isn't loaded, browse to "about:profiles" and find and select your profile to get al your plugins, tabs, favs, etc. back.

Its a terrible shame i need to write this down for people to avoid the frustration of a terrible update

Asked by r.salafi 1 month ago

Last reply by Seburo 1 month ago

  • Locked

Firefox

The best help would have been, to not make the satanic update from hell. Been with Firefox from PC day one. If something works fine leave it alone. If improvements are ne… (read more)

The best help would have been, to not make the satanic update from hell. Been with Firefox from PC day one. If something works fine leave it alone. If improvements are needed make sure they are improvements. This latest update has been made by an agent provocateur, with the help of a saboteur. Someone who hates Firefox & wishes its demise. I have spent hours trying to sort it & have made some improvements. It will never be like it was before that criminal update. Firefox R.I.P. gone but not forgotten. You will always have a place in my heart. Why they murdered you we may never know.

Asked by mackdv1st 1 month ago

Last reply by Seburo 1 month ago

  • Locked

V89 Puts Mozilla into Retirement !!!!!

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality g… (read more)

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality gone? Why has Mozilla turned its back on those with sight problems?

Asked by mikewattam 1 month ago

Last reply by Seburo 1 month ago

  • Locked

User Interface Changes.

greetings, the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in yo… (read more)

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.


We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

        • Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 and a half pages. Because the text box is 2 inches wide.****

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for not promoting a healthy and safe internet.

Asked by spendit 1 month ago

Last reply by Seburo 1 month ago