• Locked

Firefox stops working after a few minutes or open tabs

Locking this thread.Please continue here: [/questions/1340999] I have used Firefox for many years, but last year it started to stop working for no obvious reason and afte… (read more)

Locking this thread.
Please continue here: [/questions/1340999]
I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another browser. However, I am Firefox user at heart and so recently installed the latest version (89). However, the same problem exists. I have:

- started in safe mode - eliminated all extensions - I am using a completely new profile

I can start up Firefox and it works for a few minutes , then with 4+ tabs open (not sure if that is relevant) it stops work - tabs don't load. I can write in the address bar, but nothing will then load up.

When I close the browser down it appears to close down normally, but when I restart (immediately or minutes later) I get a box saying an "Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

Is it a sync problem?

Look forward to getting any help/suggestions.

Rob

Asked by robdover 3 days ago

  • Locked

Bookmarks

I guess I didn't make myself clear about book marks. When I click on Bookmarks the following is listed: Show Bookmarks Bookmark Current Tab Bookmark All Tabs Other Bookma… (read more)

I guess I didn't make myself clear about book marks.

When I click on Bookmarks the following is listed: Show Bookmarks Bookmark Current Tab Bookmark All Tabs Other Bookmark Then my list of bookmarks

When I bookmark a tab, I am not given a choice as to where I wish to put the bookmark. The tab is placed in whatever previous bookmark folder last saved. I then click on bookmarks again and then there is "edit bookmark". At this time when I do the edit I can choose where to place the bookmark. I understand how to edit a book mark.

The problem is you CAN NOT choose where to place the bookmark when you first bookmark a tab. You have to return to the bookmark and do an edit. Before several updates you could choose where to place the bookmark and not have to come back and do an edit to get the bookmark in the desired folder.

My original question was is this a bug or was this method intentional leaving out being able to choose without have to do an edit after the fact?

By the way there is NO blue start showing when I do an edit. It may be because I am using a Mac.

Asked by Rosecity 4 days ago

Last reply by jscher2000 4 days ago

  • Solved
  • Locked

Title Bar and Tab design

Hello i just made the update from version 88 to version 89 and i noticed, that the design of the Tabs was changed. Also the coulor of the title bar does not longer match … (read more)

Hello i just made the update from version 88 to version 89 and i noticed, that the design of the Tabs was changed. Also the coulor of the title bar does not longer match my windows theme. I looked trough the new design and i must admit that i does not like that minimalism style at all. Is there any way to get atleast the colour of my title bar back to my normal Windows setting?

Asked by billerus 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Locked

v.89 proton disabled

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want. I would like to have a simple selection in FF … (read more)

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want.

I would like to have a simple selection in FF Preferences to turn OFF the Proton stuff. I am not an IT geek and I'm not comfortable doing things like changing CSS code - if I knew how to do that stuff, I'd be using Linux not Windows. Since I'm stuck with Windows, I rely on a good browser like FF v.88 to take care of the technical stuff.

Version 89 seems to be OK with Proton shut off, but I hear this is a temporary fix. I also don't know if shutting off Proton fixed the spacing nightmare in Bookmarks - I lost mine reloading v.88 and haven't had a chance to look for them. (v.89 is on the PC upstairs - this one is still on v.88.)

For some context on the anger at FF's change, those of us who use Facebook on a regular basis were forced into a horrendous update in late 2021 which barely works, and Facebook continuously changes code, fixing what isn't broken. To find that the browser we've relied on for years did the same with no warning is very upsetting.

I'd like to get a message directly to Mozilla but "Submit Feedback" has been shut down for over a week.

Asked by fidservant 1 week ago

Last reply by Chris Ilias 1 day ago

  • Locked

menu bar colour

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1340197. Please follow up there, thanks.] I posted a question re menu bar colours and received a rep… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1340197. Please follow up there, thanks.]

I posted a question re menu bar colours and received a reply but now I cannot find my original question to continue the conversation. How do I do that? Help me please.

Hello ·´¯`·...¸>-)))º> ~dbben Thanks for reply. I see the 'simple themes' box but it doesn't give me what I want; ie there is still no option to colour in the menu bar. The options displayed under 'more themes' completely baffles me. What are they supposed to do? I dare not select one (even if I could see how) in case I cannot return to the theme I have at the moment. Neither is there any indication that I can see that tells me which theme is currently set. Chris

Asked by Chris 1 week ago

  • Locked

Devs: STOP. CHANGING. THE. UI!

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move t… (read more)

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move to tabs on top (because apparently some dev felt that what Firefox users really wanted was Chrome!)--but this is a hideous, steaming turd.

'Oh no, showing the 'close tab' icon and clearly delineating between tabs interrupts the synergistic flow of the UI! Let's make the tabs one disgusting, unreadable blur from left to right! Also, let's make them take up more real estate on the screen, because people have higher resolution screens now--we can totally dominate the upper quarter! Oh, and force the change to the new layout, don't give people an option to revert--and don't warn them, either! EVERYONE MUST SEE OUR MAJESTIC, PERFECT, UNASSAILABLE VISION! Surely that won't confuse TF out of a bunch of grandparents whose hapless children/grandchildren will have to completely re-explain, multiple times, how to get to Facebook!'

Rolled back to 88.01, went through the "new profile" crap you put in to discourage rollback/cover for poor programming, and disabled automatic updates. Barring a major, earth-shattering security vuln, I'm done updating. And when that time comes, I'll find another browser.

Posting here because they've stopped soliciting feedback--probably because they know they've unleashed a sloppy splattered dook onto the world and they're tired of being screamed at.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by gpweaver 1 week ago

Last reply by Seburo 1 week ago

  • Locked

Must add option to disable the version 89 Proton UI in the VIEW menu - it is awful for Desktop + Mouse.

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on scr… (read more)

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Asked by b.gyulmezov 1 week ago

Last reply by Chris Ilias 3 hours ago

  • Locked

I recently received an automatic FIREFOX update and got Versioin 89. I need another browser. Suggestions?

If I had read about the 89 update before it was installed, I would have turned off auto updates. It now seems like I'm stuck. I've used FIREFOX for over 10 years and deal… (read more)

If I had read about the 89 update before it was installed, I would have turned off auto updates. It now seems like I'm stuck. I've used FIREFOX for over 10 years and dealt with needless changes through that time. NOW, with 89, it would require too many hours for me to try to render it useful. Plus, when you folks throw all of these changes in, you clearly have no idea how impossible a situation you create for seniors. I'm a high functioning 70+ professiional. I have age peers who in the past have told me FIREFOX was too difficult to manage. Now, I'[m joining that group.It is unbelievable that you would, for no aparent necessary purpose, reinvent the browser appearance, layout, and seolection mechanisms. Maybe you think your doing an aesthetic improvement. You have not. You have merely imposed change for its own sake.

I've given up on hoping that FIREFOX might realize that most people want to use their computers for end directed purposes. NOT because they, like some who post, and evidently those who cooked up 89, think it fun and satisfying to spend their time interacting with a machine. We regular people don't love "code". It is not enjoyable for us to manipulate or write or have anything to do with "code".

FIREFOX evidently sees itself now as a browser to be used only by 25 year olds or computer devotees. It's kind of elitist, ya know.

Can you suggest a browser created with the old Firefox mentality, that is usable by non-expert citizens?

Asked by edsgraves 1 week ago

Last reply by Chris Ilias 1 week ago

  • Locked

ui changes

Seburo Seburo Top 10 Contributor Moderator Today at 8:30 AM Hi I am going to close this thread as it appears to be a duplicate of: https://support.mozilla.org/en-U… (read more)

Seburo Seburo

   Top 10 Contributor
   Moderator

Today at 8:30 AM

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1339264

I am not seeing any support request here for us to action or to assist

My previous thread locked yet again. There are several obvious questions and requests for support, yet the mod Seburo cant see them, or is choosing not to. So i'm staretring over again. Watch, here comes the disabled get bullied yet again.


In typical fashion, mozilla volunteers insist o go rewrite my letter somewhere else, on a dif page, on a dif site, in a dif location.

AGAIN, these concepts are ridiculous and not based in reality. In other forums, mods simply move posts to the appropriate topics.

Mozilla volunteers are now insisting we spend years learning and understanding the layout of their 1 forum, in order to post in what is their opinion of the proper location. If I could figure that out my own, I would have done so. But I couldn't. Mozilla makes it hard. \ So i'm reposting yet again, to show the world how this sector of human society continually gets pushed around and bullied, even when seeking support, and ZERO HELP IS EVER FORTHCOMING.

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.


We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

               Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 page. Because the text box is 2 inches wide**** 

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for promoting a healthy and safe internet.

To add to the above, i made an account or something to post this on this forum, i never save passwords or logins for any accounts and ff displays no known logins or passwords in my settings, yet this site has only ever asked me to login once, somehow somewhwere saving my information that i dont want saved, anywhere anyhow.


to furthur add insult to injury, the most used font on earth is helvitica, which has been removed from the entire firefox browser.

We are now expected to all be engineers and developers and self code our browsers to provide basic functionality to ourselves.

What an absolute slap in the face to human beings.


Thanks again for promoting that healthy internet.


Note for Serburo: If you actually honestly read my post, you will find multiple questions, and multiple requests for support. Do not lock without proper responses this time, as you have now violated the firefox support mandate twice.

Asked by spendit 2 weeks ago

Last reply by Seburo 1 week ago

  • Locked

ui changes

greetings, the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in yo… (read more)

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.


We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

        • Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 page. Because the text box is 2 inches wide****

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for promoting a healthy and safe internet.

Asked by spendit 2 weeks ago

Last reply by Seburo 2 weeks ago

  • Locked

User Interface Changes.

greetings, the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in yo… (read more)

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.


We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

        • Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 and a half pages. Because the text box is 2 inches wide.****

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for not promoting a healthy and safe internet.

Asked by spendit 2 weeks ago

Last reply by Seburo 2 weeks ago

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V89 Puts Mozilla into Retirement !!!!!

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality g… (read more)

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality gone? Why has Mozilla turned its back on those with sight problems?

Asked by mikewattam 2 weeks ago

Last reply by Seburo 1 week ago

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Firefox

The best help would have been, to not make the satanic update from hell. Been with Firefox from PC day one. If something works fine leave it alone. If improvements are ne… (read more)

The best help would have been, to not make the satanic update from hell. Been with Firefox from PC day one. If something works fine leave it alone. If improvements are needed make sure they are improvements. This latest update has been made by an agent provocateur, with the help of a saboteur. Someone who hates Firefox & wishes its demise. I have spent hours trying to sort it & have made some improvements. It will never be like it was before that criminal update. Firefox R.I.P. gone but not forgotten. You will always have a place in my heart. Why they murdered you we may never know.

Asked by mackdv1st 2 weeks ago

Last reply by Seburo 2 weeks ago

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facebook video calls do not work

after newest firefox up date i can not do Facebook video calls from Facebook with Firefox bout can on Chrome and edge i have disabled all addon /extensions and set… (read more)

after newest firefox up date i can not do Facebook video calls from Facebook with Firefox bout can on Chrome and edge i have disabled all addon /extensions and set to allow camera and microphone will not load

Asked by Mary 2 weeks ago

Last reply by Seburo 2 weeks ago

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UI to puke on

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. T… (read more)

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. There are theme's available, but still it looks unusable to me. This kind of updates should be beyond Mozilla, maybe don't hire former Apple employees, the esthetics don't have to be " slick and modern"

So after a long fight with almost losing my plugins, saved tabs (100+) etc.. I downgraded successfully to 88.

Step 1 (Secure your profile) Open menu, Click Help, Click "More Troubleshooting Information" Go to the line which says, "Profile Folder" Hit open folder

Pay extra attention during these steps: Now you are browsing in your active profile. If you did this after upgrading to 89 version. Make a back-up copy of this whole folder!! Rename it back up.

Open the file "Compatibility.ini" with a text editor, and empty it. Save and close.

Download and install the previous version of Firefox, After installing don't forget to disable automatic updates.

If the profile isn't loaded, browse to "about:profiles" and find and select your profile to get al your plugins, tabs, favs, etc. back.

Its a terrible shame i need to write this down for people to avoid the frustration of a terrible update

Asked by r.salafi 2 weeks ago

Last reply by Seburo 2 weeks ago

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new version

This is my second attempt to resolve my issues using this forum...the first attempt was interpreted by the volunteers as a request to return to the previous version. Am I… (read more)

This is my second attempt to resolve my issues using this forum...the first attempt was interpreted by the volunteers as a request to return to the previous version. Am I correct that firefox doesnt recommend returning to the previous version. So I simply want to do two things with the current version...go to single spacing in the drop down menus like the Bookmarks menu....and....change size of the test in the upper toolbars like the menu bar. Now tell me why I cant contact firefox directly to get the help I want...??

Asked by vviktur 2 weeks ago

Last reply by Seburo 2 weeks ago

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Why is Firefox such unmitigated, low effort [removed]?

This unbelievably atrocious new redesign (like, the [removed] were the Mozilla folks on? Cause even crackheads wouldn't put out some of the [removed] the Mozilla team thi… (read more)

This unbelievably atrocious new redesign (like, the [removed] were the Mozilla folks on? Cause even crackheads wouldn't put out some of the [removed] the Mozilla team things is fine) was the needle that broke the back here; you have successfully pushed another user away from Firefox as it grows ever [removed].

Asked by caseydabair 2 weeks ago

Last reply by Seburo 2 weeks ago