Firefox Community Forum

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto added shorcuts (Even when the items on the screen are finished, they keep appearing in front of me, and this takes a long time). It is a must feature I think.

Hi,

On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try to follow the instructions on the support page for the function (here I get stuck. For some reason I am only allowed to choose a file to restore my data, but I am not allowed to create a new backup. I have tried refreshing Firefox and even creating a new profile, but both have the same issue. I am not seeing a "manage backup" button either (see screenshot).

It's not the end of the world thanks to Firefox Sync, but I would like to get it working as a nice backup :)

Thanks in advance for any help you guys can give me!

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

• First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
• Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
• When I try searching for tags in Bookmarks Manager, the search yield no results
• When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
• When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct location, so why doesn't Firefox?

I have tried to change weather location on my Firefox homepage by putting in the correct town and state, then hitting the search icon but nothing happens, although once I was redirected to the AcuWeather site.

This is not that big a deal as I can get my weather on my Samsung phone, but it is puzzling.

Thanks for your time--Maureen

Running Windows 11. Receiving notifications from Firefox that indicate system warnings and viruses found. I have run several scans using Norton and there are no viruses. This notification is enticing me to click to remove the errors, which seems to clearly be a phishing scam, but I have never seen this as a notification from my browser as opposed to an email. When I try an option to "disable notifications", Norton blocks it due to it being identified as a dangerous "blacklist URL". I can't find a mozilla setting to block this.

The URL is long but what I can see is the following. via d3nt17anaffc73eqftbg.owx-adguard.pro

I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark folders had disappeared. When I tried to restore from a Firefox backup, I got an "Unable to process file" message. What's wrong , how do I fix it, and how do I get the missing bookmarks back?

For some reason after I restarted my laptop (firefox was opened) Mozilla was reset. I was logout from my acc and also firefox isn't my default browser (I didnt anything with it). Btw if I tried to open any link system will open it via firefox. But firefox still said that its not default browser in system. And if I open default apps in Windows I have 2 firefox there (and both recommend me to set is as default). Except FF I have only edge that also said that I can set is as default. After I login in my acc in firefox I haven't anything. No history, no passwords, extensions etc. What I can do here? I tried to use sync but as result I still have nothing.

Never cough smth like this before in same cases.

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.