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Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (read more)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Asked by AccidentalRogue 3 months ago

Answered by AccidentalRogue 3 months ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 5 months ago

Answered by TyDraniu 4 months ago

  • Solved

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Cannot remove "Your browser is being managed by your organisation" in home settings

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image)… (read more)

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image) when I restart Firefox. Not sure what is meant by "your organisation" as I am a personal user, not organisation. I'm the single user of the browser (e.g. just one user on my PC, which is me) and also Admisitrator. Can someone help me remove this. Thanks John

Asked by john.udale 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 2 months ago

Answered by cor-el 2 months ago

  • Solved

In last 2 weeks I no can no longer skips ads on YouTube videos

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. … (read more)

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. If I load the same link in Chrome or Edge I don't have this problem. My search engine is Duck Duck Go, but if I go to Google first and then to the video I still have the problem. I also have the Maleware Bytes ad blocker installed. Any suggestions?

Asked by eberger5 5 months ago

Answered by eberger5 5 months ago

  • Solved

Youtube doesnt work

For the last few weeks ive been having difficulties with youtube, at first it was only the comment section that would load forever without stopping, but lately when ive d… (read more)

For the last few weeks ive been having difficulties with youtube, at first it was only the comment section that would load forever without stopping, but lately when ive decided to sit down andtry and solve this, i noticed that i cant access my account nor any notifications either. And even if i type in my name and go into my account manually, there are no links nor any menues available, everything is black except the videos.

I cant even sort the videos to the "latest upload" without the page start loading forever without stopping. I can access everything with other browsers though, OperaGX, but thats not my main browser, so i dont want to switch over to Opera whenever i want to use youtube.

Does anyone else have the same problem? And what do i need to do to fix this? (I cant even find a way to contact the support to get help nowadays for some reason..)

Asked by MrTrixer 4 months ago

Answered by zeroknight 4 months ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row. I have searched every article online that is remotely similar to th… (read more)

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row.


I have searched every article online that is remotely similar to this problem and none of the solutions have  worked. 

Any ideas on what I can do to stop this annoyance?

Asked by gpsd3208 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox url and search bar display issue since last update (126)

There is a display issue when I search anything in the url bar. It goes up the window, and disappears completely if many suggestions are made. The issue disappears when i… (read more)

There is a display issue when I search anything in the url bar. It goes up the window, and disappears completely if many suggestions are made. The issue disappears when in troubleshooting mode. I disabled all plugins, changed the theme to no avail.

Asked by jacquessanson 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Screenshot is not functional

I am using Firefox 120.0.1, and I have difficulty to take screenshot. I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't… (read more)

I am using Firefox 120.0.1, and I have difficulty to take screenshot.

I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't work.

Is there any good way to fix this problem without reinstall firefox app?

Asked by hayabusa FireFox 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 5 months ago

Answered by Cloverdavid 5 months ago

  • Solved

How to unpin Google from search bar suggestions?

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my searc… (read more)

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my search suggestions bar with a pin icon in the corner, and I can't figure out how to remove it. Does anyone know how to do this?

Asked by Cr4sh 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved
  • Archived

Remove Shortcuts when hiding menu items

I'm hiding menu items using userChrome.css with option “toolkit.legacyUserProfileCustomizations.stylesheets” set to “true”. So I am hiding some menu items like for examp… (read more)

I'm hiding menu items using userChrome.css with option “toolkit.legacyUserProfileCustomizations.stylesheets” set to “true”.

So I am hiding some menu items like for example

  1. menu_find { display: none !important }

however though the menu item is gone how do I get rid of the ctrl-F menu shortcut...

I have many such menu items to remove so I need a generic solution to override the short-cut icons associated with the menu items I want to remove

Asked by ikhalil 2 years ago

Answered by ikhalil 2 years ago

  • Solved
  • Archived

Spell checker

How to make firefox enable to recognize the language that are typed? In microsoft edge we can just click "all language", but in firefox no similar option to it.

Asked by MRA 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

moving tabs back to below menu bar

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css … (read more)

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css and changed user preferences but it sets the tabs to the bottom of the screen not just below the address bar. I think I need a different set of code for the css but cant find a copy. Does anyone know what to do?

Asked by sharkeyandgeorge 3 years ago

Answered by sharkeyandgeorge 3 years ago

  • Solved
  • Archived

Firefox icon change no longer works

I use to be able to change firefox icons by adding these files in Firefox under the browser directory chrome/icons/default/BrowserPreferences.ico chrome/icons/default/Cu… (read more)

I use to be able to change firefox icons by adding these files in Firefox under the browser directory

chrome/icons/default/BrowserPreferences.ico chrome/icons/default/CustomizeToolbarWindow.ico chrome/icons/default/default.ico chrome/icons/default/downloadManager.ico chrome/icons/default/main-window.ico chrome/icons/default/openLocation.ico chrome/icons/default/places.ico chrome/icons/default/printPageSetupDialog.ico chrome/icons/default/TabMIxPreferences.ico chrome/icons/default/unknownContentType.ico chrome/icons/default/viewSource.ico chrome/icons/default/Wizard.ico

It worked in version 56 but now in version 97 and this no longer works?

Asked by ikhalil 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (read more)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

  • Solved
  • Archived

I paid $28 to Firefox

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I s… (read more)

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Asked by miketimpiz 3 years ago

Answered by FredMcD 3 years ago