Showing questions tagged:

Can't activate 2FA on my firefox account

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Chec… (read more)

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

Solved Archived 1 123

Can't Immediately Start Typing After Opening a New Tab

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to … (read more)

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to fix this.

Solved Archived 1 131

Firefox tab gap when moving tab to other monitor

Since updating to firefox 142, ive noticed that if i move a firefox tab from my main monitor to my second monitor, it leaves a gap now where it used to be and doesnt shri… (read more)

Since updating to firefox 142, ive noticed that if i move a firefox tab from my main monitor to my second monitor, it leaves a gap now where it used to be and doesnt shrink the other tabs back down like before

Its a bit difficult to explain so iv added a screenshot, the red arrow is where theres now an empty gap. I moved some tabs over to the other monitor and thats the gap it leaves

Solved Archived 4 131

ICloud Login Problem

Hello, I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was … (read more)

Hello,

I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was able to do so on Google Chrome. Attached is the error message.

Thank you in advance for your feedback.

Solved Archived 3 149

bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

Solved Archived 12 322

Support the ability to use FileSystemAPI on directories

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (read more)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

Jigal Meijer ( ͡° ͜ʖ ͡°)

Solved Archived 2 64

Pocket

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a… (read more)

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a circle of links with no useful instructions. Since the Pocket icon is no longer there, I have no way to get into it. I really need to recover those sites because I saved them for a reason but don't remember their URL's.

Solved Archived 6 263

Cannot open gmail using firefox in the last 3-4 days I able to open my gmail on my iphone no problem. it seems that some issue with

Enable cookies Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled… (read more)

Enable cookies

Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.co.uk to your list of allowed sites. Learn more

Solved Archived 2 183

Not all tab groups will fully collapse, as before

Since yesterday, some of my tab groups don't fully collapse when the group tab is clicked. Instead, one tab in the group remains fully expanded, followed by a number indi… (read more)

Since yesterday, some of my tab groups don't fully collapse when the group tab is clicked. Instead, one tab in the group remains fully expanded, followed by a number indicating how many other tabs are in the group. A screen shot is attached.

Since I enabled tab groups some weeks ago, tab groups have behaved as expected. When the group header is clicked, the tabs in the group spread out to be visible and clickable. When the header is clicked again, all tabs in the group collapse entirely behind the header tab.

Most of my tab groups are still behaving this way. But new groups are now displaying one full tab plus the number, no matter how many other tabs or tab groups are already occupying the window.

Since the behavior is inconsistent, it doesn't seem to be a setting. Is there any fix?

Solved Archived 3 245

More choice in Ai Chatbot

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for L… (read more)

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for Lumo, Protons new chatbot. My question is is there any future support coming for Lumo, or better yet, an option to let FF users choose ANY chatbot, not just these 4?

Solved Archived 3 378

AI impairs performance

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capabl… (read more)

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capable of, let alone plans to address any of them. But I'm not here to debate genAI, I'm here because I require a work enviroment and tools that make it as easy as possible, preferably default, to avoid genAI.

I'm deeply disappointed that the Mozilla Organization has decided to add genAI to label tabs in Firefox. Even if I didn't have ethical concerns, I would still be disappointed at the bogged-down performance and genAI hallucinations that make this change categorically a downgrade.

I respect other users right to do things I find harmful, and the Organization's authority to make decisions. I treat genAI much as I treat smoking, everyone gets to make their own choices, but I have the right not to be exposed to second-hand smoke. Having genAI options default to on is like having somone blow smoke in my face, and when they can't be turned off, it is like having an acquaintence who insists on smoking in my home: I won't have them over (use their software) any more.

I'm in the process of kicking the people who smoke in my house out, and minimising my exposure to "second-hand smoke" (unwanted genAI). I've been a Mozilla user and proponent since the Organization was founded, and was a Netscape user before that, so I don't want to lose an old friend... but I am looking into other options.

Solved Archived 1 98