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  • Solved

Open previous windows and tabs - NOT working from 15-sep

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update ha… (read more)

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update has caused this. Please help. Thanks

Asked by Tj 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Facebook not working

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way… (read more)

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way. Pages are just frozen and I can't do anything. I back out, I reboot, but nothing works so just now I logged into Edge and am just flying around Facebook! I have changed nothing so it is not me or my machine. Why does Firefox do this? I love it and have used it for years but this drives me crazy!! Thanks

Asked by wolfdad 2 months ago

Answered by Denys 2 months ago

  • Solved

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believ… (read more)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Asked by Bruno Paz 1 month ago

Answered by Bruno Paz 1 month ago

  • Solved

bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

Asked by Burt Perry 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

firefox maxing out ram while idle in the background

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfect… (read more)

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfectly fine for years previous to now.

I dont have this issue when I'm actively using it, only when I tab away from it and specifically its not on screen. Once I tab back to firefox the ram usage immediately dips back down to normal. I have tried many things to try and solve this like doing a clean install of firefox, getting rid of extensions, clearing my browser cache, closing all other apps to verify it was just firefox, clearing my history, turning on hardware acceleration. Nothing seems to help, im really at a loss and I don't understand what changed besides it being updated in the past couple of months.

My computer is fairly heavy duty and I have 16gb of ddr4 ram that again was working perfectly fine to run firefox before these past couple of months. As a result of this issue however if left in the background for too long on accident firefox uses up all my idle ram and starts causing other programs to not be able to run and has even crashed my computer previously when trying to run a program like clip studio paint.

I have noticed that while running the firefox task manager there is definitely some difference in memory usage when i tab back in after letting it be in the background so I have attached screenshots of the regular usage while tabbed in and the captured usage when i tab back in.

Any possible solution is welcome because I really enjoy using firefox and i dont want to have to switch browsers unless absolutely necessary.

Asked by Gilligan 2 months ago

Answered by Gilligan 1 month ago

  • Solved

Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (read more)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Asked by probableUser 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 2 months ago

Answered by Paul 2 months ago

  • Solved

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved

www.amazon.com. PR_CONNECT_RESET_ERROR on Firefox only

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERR… (read more)

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

This does not occur on Edge.

I've cleared browsing data and cookies as well as changed network settings from "Use System Proxy Settings" to "Auto detect Proxy Settings from this Network" (because one trouble-shooting site suggested it might resolve the issue)

What's going on?

Is it time to finally dump Firefox for Edge after more than 15 years of loyalty?

I do not have a screen shot of the PR_CONNECT_RESET_ERROR.

Asked by forsmg-firefox 2 months ago

Answered by forsmg-firefox 2 months ago

  • Solved

Disabling Picture-in-Picture

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop… (read more)

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop-up, the video pauses, and will unpause only if I return to the original tab and press play. I've tried the following:

- Restarting my computer - Used keyboard shortcuts to close the pop-up - Blocked autoplay media on the YouTube website

Thanks in advance.

Asked by qwreverb 2 months ago

Answered by nerkalis 1 month ago

  • Solved

Linkedin refuses to go past the loader screen

As the title suggest - I am unable to access LI at all. It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same p… (read more)

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

Asked by kaishuvam7 2 months ago

Answered by Denys 2 months ago