Firefox Support Forum

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, yet the latest links I've visited are not there - meaning the link to the location I would like to pin. Seriously, the entries in the rows (other than previously pinned links) is a hodgepodge. It might be useful if there was some evident logic to the items included. It is disappointing the number of times this question has been posed and the "answer" is to display more rows. Similarly disappointing - an old knowledge base article that says to click the 3 dot icon next to address bar for Firefox on android - would have been handy had such a control appeared in the latest version of Firefox I'm running on my Mac.

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten seconds before the actual audio plays that dialog. It doesn't occur when I am using Chrome.

Thanks.

Hello, Microsoft Defender did a scan tonight and apparently detected a trojan script, located in the folders for Firefox extensions for both profiles I use on my computer

Trojan description: Trojan:Script/Wacatac.B!ml

Files: C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[default profile]\extensions\langpack-fr@firefox.mozilla.org.xpi C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[second profile]\extensions\langpack-fr@firefox.mozilla.org.xpi

This scan happened at 9pm, and a previous scan at 6pm didn't show anything. When it detected the script, MS Defender contained it and apparently deleted it when it asked me to restart the computer, I then did a full offline scan and nothing else showed up, same with a full scan with the free version of Malwarebytes. I didn't do anything unusual between 6pm and 9pm, so I'd like to know if there's a way to determine whether that script was an actual threat (instead of a false alarm)? If so, any way to know how long it has been on my computer? Any further risks to take into consideration? Other steps to follow? Thanks for the help

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

I'm using Firefox 112 on Windows 10. The toolbar contains icons for several extensions that I don't want to see. I click on the >> menu and then Customize Toolbar. That opens the Overflow Menu. It says, "Drag and drop items here to keep them within reach but out of your toolbar." I try to drag one of those extension icons onto the Overflow Menu. It won't go. The dragged icon picks up a circle with a line through it, indicating that this is not allowed or not working.

How can I use the Overflow Menu as advertised, to remove unwanted extension icons from the toolbar? Or is there a good workaround?

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either end up loading forever or produce an error. if i look at the console i see "Source map error: Error: NetworkError when attempting to fetch resource." this happens on twitter.com and raidbots.com to name two off the top of my head.

i did a complete refresh and even completely uninstalled and reinstalled the browser - it started working for a bit and then broke again. i have no plugins or extensions enabled currently (i have dashlane but this happens with it enabled or disabled). it's making the browser unusable. ive scanned my computer for malware and cant find anything either. i don't have this problem in any other browsers so not sure what else to try.

Hello,

Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons installed without issue, however the icons for them are not displayed on the tool bar. I can access them using the jigsaw icon, but this is is less inconvenient that accessing the add-on directly.

I then reset Firefox in case it was a glitch and signed in again to allow the sync to reinstall the add-ons. This time only the Privacy Badger icon made it onto the toolbar. Again I can access the add-ons using the jigsaw icon.

I have tried to add the add-ons to the Customise Toolbar setting, but they do not show up in the list of things that can be added.

Firefox version: 112.0.1 (64 bit)

I have attached images to show what is happening. Is there anyway I can force the add-on icons onto the toolbar to make them more accessible?

Thank you

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?

Hello,

I deployed my NextJS app on Vercel, but I cannot access my deployed app through firefox because of HSTS.

I tried to access several sites with domain .vercel.app but the issue persists.

I can access all sites with ".vercel.app" domain just fine on other browsers except Mozilla Firefox.

I already looked for solution on the internet such as:

1. Removing entry on SiteSecurityServiceState.txt
2. Forget site
3. Clear browser cache & history
4. Restart browser

Any help will be appreciated.

Thank you for your time and attention.

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed firefox on a practically new pc. thing is... when i turn it on, i get this baby in my taskbar (see image): right under the pinned firefox and thunderbird logo, i get a really scrungly OLD (and i mean OLD) firefox logo. clicking it opens nothing. hovering over it shows a preview of a blank window with a random string as title. clicking it only opens a second blank window with nothing in it. eventually when windows finishes starting up, it closes itself. i'm scared it might be a virus. help? how do i make it stop??

I'm running firefox 117.0.1 on windows 10 home single language 1903 (sorry if that's wrong, i dont know where to check otherwise)

Middle click on ordinary text links works as before. But on some pages a middle click on a button shows a vertical scroll up/down icon as when middle clicking outside the button, instead of opening link in new tab.

The problem begun Friday 29 September after I updated from previous esr-version (think it was 102.-something). I have tested on my old Windows 7 PC, and it worked fine before update, but same problem after updating to 115.

I have verified that about:config browser.tabs.opentabfor.middleclick = true.

One example from a free site: https://sok.riksarkivet.se/scb-fodda-vigda-doda?Forsamling=huddinge&Lan=0&DatumFran=1880&DatumTill=1890&Dokument=F%C3%B6delse The green button with text "Bild" is the problem.

Just fund that the green "Bild"-buttons on other pages on same site works just as before: https://sok.riksarkivet.se/?postid=Arkis+eef4e56e-60a2-4221-9c36-8a7a68280d28&tab=post&flik=1&s=Balder

Best regards Sven Jönsson, Sweden

Is there a main location where Firefox extensions (like Forecastfox) keep their settings? If so, or if you happen to know where Forecastfox in particular keeps its settings, I could use some help locating this folder. I have a settings file I could put in there to overcome some difficulties that the folks at Mozillazine can't seem to help with. (https://forums.mozillazine.org/viewtopic.php?f=48&t=2913287&p=14963740#p14963740). The folder I have is named Forecastfox.2023.04.22.21.11.51.txt

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message

Error Platform version 118.0.1 is not compatible with

       MinVersion >= 118.0
       MaxVersion >= 118.0

I have a lot of of Important Book Marks and don't have the bookmarks backed up any where.

I don't remember updating Firefox this morning but could have.

How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question.

Thanks,

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.