• Solved

How do I stop "momentum" scrolling?

Hi there, On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit. This is … (read more)

Hi there,

On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit.

This is not the same thing as smooth scrolling. Disabling smooth scrolling does not disable this behaviour, and I use smooth scrolling on plenty of programs without it experiencing this "sliding" "momentum" on any of them except Firefox. I've also used Firefox before with trackpads without experiencing this.

How can I disable this?

Asked by revsuine 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Can't open a local file because file handling removes colon from the file path.

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox… (read more)

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox version (v122.0) the second colon from the link is for some reason removed, resulting in a path like this: openwith://C/path/to/file. This is a problem because the path it now tries to open doesn't exist. Is this a deliberate feature in the new Firefox version or is it a bug? If it is a bug will it be fixed? It still works fine in v121.0.

Asked by Hermit 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Problem with default browser

Firefox is my default browser. I clicked on a link in my email and it came up on Edge, and asked permission to open in Edge. I thought it was just for that link, but ever… (read more)

Firefox is my default browser. I clicked on a link in my email and it came up on Edge, and asked permission to open in Edge. I thought it was just for that link, but ever since, all my links are opening in Edge. I checked my computer settings and confirmed that Firefox is my default browser, but it doesn't seem to make any difference.

Asked by bpmilham 2 months ago

Answered by bpmilham 2 months ago

  • Solved

Firefox Extensions Not Showing On Toolbar

I see where other people have posed this question but the procedure offered is not available to me. I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.… (read more)

I see where other people have posed this question but the procedure offered is not available to me.

I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.

On installing a new extension I should either see the extension's icon on my toolbar or else have a clear means of adding it. I have neither.

Clicking on the jigsaw icon in the toolbar, I get migrated to the about:addons page. On clicking the Extensions tab, I get the screen listing all installed extensions. Each extension has a ... icon beside it. But when I click on this, there is no "Pin To Toolbar" option.

What is wrong here ?

Asked by tamjk 2 months ago

Answered by tamjk 2 months ago

  • Solved

All live Twitch channels "offline" despite that they are streaming

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is a… (read more)

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is active despite the stream not being displayed on my end. If I check the Twitch mobile app the stream displays as normal, so I know they are currently streaming. I tried disabling all of my add-ons and restarting the browser to no avail. I am a noob, so please be patient with me. I have attached images of an example, but this happens with any live channel, not just ones I am following (I do not have any active subscriptions as far as I know).

Asked by boarself 4 months ago

Answered by boarself 4 months ago

  • Solved

Firefox displays html code on .xml page instead of rendering text

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should. There is nothing wrong… (read more)

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should.

There is nothing wrong with the page, as it is rendered perfectly in Chrome.

In addition, this page doesn't display at all on the phone. When I click on the link it asks me to download it and then asks me which app I want to open it with - instead of simply rendering the page.

I have seen some old threads on this topic, it looks like this issue haven't been resolved for few years.

My question is not just about fixing it in my browser but at the root cause. This page is the RSS feed of my podcast which many people want to access and many use Firefox as their browser. Unless I tell everyone to use Chrome instead.

Can someone help? thanks.

Asked by etcetera777 3 months ago

Answered by etcetera777 3 months ago

  • Solved

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Why I cannot type the search content any longer into the G search bar in middle page?

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where i… (read more)

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

Asked by Kostas Trivizas 4 months ago

Answered by Terry 4 months ago

  • Solved

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (read more)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Cannot remove "Your browser is being managed by your organisation" in home settings

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image)… (read more)

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image) when I restart Firefox. Not sure what is meant by "your organisation" as I am a personal user, not organisation. I'm the single user of the browser (e.g. just one user on my PC, which is me) and also Admisitrator. Can someone help me remove this. Thanks John

Asked by john.udale 5 hours ago

Answered by TyDraniu 1 hour ago

  • Solved

How to get "Favorites" or "Bookmarks" spelled out on top of page rather than Star icon

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favor… (read more)

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favorites was spelled out toward the top of the page on the left hand side. I see now it is just a star icon. Is there any way to get it the way it used to be? I'm sure I will get used to it the new way, but I still liked it the other way. Thanks

Asked by Larry/Nancy Jones 1 day ago

Answered by zeroknight 1 day ago

  • Solved

Security Concerns: Saved forms (across VMs) and password (after clearing all history).

v155.9.1esr Debian 12 I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Fir… (read more)

v155.9.1esr Debian 12

I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Firefox on the new VM.

The Sync was on but then which one saved my form (hash)?

  1. Numbered list item Logins & Passwords ? note: The hash was not a login but a form. If Firefox saves all the form, you should explicitly rename Logins by any forms/inputs.
  2. Numbered list item History? note: I hope this is only URLs.

If Firefox is savings "forms" (input fields) not just "logins" then it should be explicitly written. Is it an expected behavior?

Asked by debvmtesting 1 day ago

Answered by cor-el 1 day ago

  • Solved

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 2 days ago

Answered by nayrdrofwarc 1 day ago

  • Solved

Unable to Visit Certain Sites on Macbook

Hello, First time posting here, so I'm hoping that someone can help me out. I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable… (read more)

Hello,

First time posting here, so I'm hoping that someone can help me out.

I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable to access two sites – allrecipes.com, and seriouseats.com on my home WiFi network on the Macbook.

These sites work on other browsers (tested on Safari and Chrome), and they also work on my iPhone.

Oddly, when I went to work and tried to access these sites via WiFi using Firefox, I was able to.

I am unsure what the problem is – the ability to access these sites on Safari, Chrome, and my iPhone at home suggests that it's not a network issue. I haven't encountered this issue with any other sites.

I am attaching three screenshots 1) The error message that I'm seeing for allrecipes when I attempt to access the site 2) The security tab which shows that the connection is unencrypted for allrecipes (home network) 3) The security tab showing that the connection is encrypted for alrecipes (work network)

Thanks

Asked by PianoMan7 1 day ago

Answered by zeroknight 1 day ago

  • Solved

default colors have somehow changed

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch… (read more)

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch the colors back to normal or to the colors that now appear automatically, but this only works for one tab. If I open a new tab, it shows the weird colors (see images below). I tried looking up specific shortcuts for Firefox considering the shortcut mentioned before (Ctrl+Alt+D) only works on Firefox. But I can't find any shortcut tied to that combination. I'm unsure what to do and how to fix this.

I would appreciate it if someone could tell me how to fix this.

Asked by link 1 day ago

Answered by zeroknight 1 day ago

  • Solved
  • Archived

Access to Site Denied

Greetings: I regularly access the ‘Bill O’Reilly DotCom’ site via Mozilla Firefox. Recently following a service interruption (now corrected), I could not open the site … (read more)

Greetings:

I regularly access the ‘Bill O’Reilly DotCom’ site via Mozilla Firefox. Recently following a service interruption (now corrected), I could not open the site at the homepage (https://www.billoreilly.com) through any browser. Eventually, the issue self-corrected on Microsoft Edge and Google Chrome, but persists at Firefox. Whenever I enter "https://www.billoreilly.com" into the address line, I am instead booted over to a site at "https://na.billoreilly.com/" (see image), an all-white blank page save for the 'Bill O'Reilly DotCom' logo and a message reading:

"BillOReilly.com is not available in this country. We apologize for any inconvenience."

The insertion of the 'na.' into the homepage address might indicate a default change in access possibly caused by a virtual private network being shifted to a different region, with 'na' connoting another country. But my VPN is set for 'United States' and is presently disconnected. Repeatedly removing the ‘na.’ from the address line and manually entering the correct home page address is useless – it continues to reinsert the ‘na.’ And as indicated, my Chrome and Edge browsers have no such problem accessing this homepage, so this is obviously an issue relative to Firefox.

Fortunately, I can freely access 'Bill O'Reilly Dotcom' content through their other links. But the loss of the homepage is nonetheless a nuisance. Please impart any information or wisdom you may have on ameliorating this issue. I have contacted 'Bill O'Reilly Dotcom' about this matter as well

--Regards, Steve Saucedo

Asked by ssaucedo 6 months ago

Answered by zeroknight 6 months ago

  • Solved
  • Archived

Whatsapp web shows UTC time

Hello, On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and n… (read more)

Hello,

On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and not as per the system time(IST, in my case).

- web telegram shows correct timestamps, opened in same browser session - web whatsapp on Chrome shows correct timestamps - fingerprinting is set to false(was not touched at all).

Any idea what could be wrong? Thanks. -Sachin

Asked by sachin.powar 6 months ago

Answered by zeroknight 6 months ago

  • Solved
  • Archived

Getting many email notifications for the same data breach in Firefox Monitor

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in M… (read more)

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in Monitor but I keep getting emails. Is there anything I can do about it?

Asked by Lucidiot 6 months ago

Answered by Lucidiot 6 months ago