• Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 5 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Youtube playback performance has gone down June 2024

Over the past week or so, Youtube videos take a while to start, and will at times just stop and buffer. I turned off uBlock Origin for Youtube, and I have Youtube Premium… (read more)

Over the past week or so, Youtube videos take a while to start, and will at times just stop and buffer. I turned off uBlock Origin for Youtube, and I have Youtube Premium, but this issue is still happening. Ookla speed test is 569.32 Mbps download, and 23.50 Mbps upload. My Firefox is set to automatically update. Current version is 127.0.1

Asked by mikeyvsaul 3 weeks ago

Answered by mikeyvsaul 3 weeks ago

  • Solved

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (read more)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix 4 months ago

Answered by zeroknight 4 months ago

  • Solved

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 1 month ago

Answered by cor-el 1 month ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 4 months ago

Answered by Sean Thomas 3 months ago

  • Solved

FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (read more)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Asked by tt1868tda 3 weeks ago

Answered by tt1868tda 3 weeks ago

  • Solved

Firefox will not load websites

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No… (read more)

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No changes to virus protection, browser, or any other updates. Other browsers (chrome, opera) work fine.

Asked by owzatagain 5 months ago

Answered by zeroknight 5 months ago

  • Solved

127.0.2 platform error

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older v… (read more)

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.

Asked by Chet K 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

All downloads fail, including Firefox Extensions

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've t… (read more)

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've tried starting in troubleshoot mode, disabling anti-virus, clearing cache and downloads, rebooting PC.

Some recent changes in PC include: changing TEMP and TMP system variables to another drive (I've changed them back to C drive, had no effect) and making C drive a dynamic disk. Yesterday downloads were working fine. Thanks in advance.

Asked by Kindcollie 2 months ago

Answered by Kindcollie 2 months ago

  • Solved

Disable "Open Firefox every time you restart your computer" opt-in prompt

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/o… (read more)

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Asked by Raaraa 4 months ago

Answered by zeroknight 4 months ago

  • Solved

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 4 months ago

Answered by cor-el 4 months ago

  • Solved

Missing cookies

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields f… (read more)

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields for login and password, and a submit button. When the button is clicked, an HTTPS/POST request is sent to the server. The server responds and sends back a session cookie named .Cookie.Name with the parameter httpOnly set to true.

When I check in Firefox's Developer Tools under the Network tab, I can see .Cookie.Name in the server response. However, in the Developer Tools under the Storage tab, .Cookie.Name is missing, which prevents the user from logging in. This problem does not occur in other browsers like Chrome or Edge, nor does it occur in Firefox version 126. The configurations for Firefox 126 and 127 are identical.

Could you please assist with this issue?

Asked by LukaszRoki 4 weeks ago

Answered by LukaszRoki 4 weeks ago

  • Solved

Updating to 127 unable to restore current session windows

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1… (read more)

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1.

I tried exporting my session with Tab Session Manager in 126.0.1 and reopen them in 127, but that only restores the last tab of each window (oddly). The json clearly lists 3 windows each with multiple tabs. I tried copying the sessionstore-backups folder, but no dice.

Symptoms similar to : https://support.mozilla.org/en-US/questions/1446921

Asked by RainbowIslands 1 month ago

Answered by RainbowIslands 1 month ago

  • Solved

Download failed. Please check your connection.

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solu… (read more)

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solutions such as changing privileges to reinstalling firefox entirely. I have checked other browsers on my computer and it is just firefox.

Asked by courtneyakira 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Firefox Multi-Account Containers | Container Name in URL Bar

Firefox 126.0.1 displays a very long name of a container completely in the URL bar. Firefox 127.0 truncates container names AWS long account and role names make keeping… (read more)

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

Asked by Itai 4 weeks ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 1 month ago

Answered by wolfdad 1 month ago

  • Solved

Every download fails, including extensions

Hi there, On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to downloa… (read more)

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

  • Use the network connection from my phone instead of my home network
  • Disable firewall and windows defender
  • Reinstall Firefox
  • Refresh Firefox
  • Downgrade to version 125.0.1 and 122.0
  • Reset router to factory settings
  • Flush dns
  • Restart PC
  • Manually delete profile folder
  • Delete temp files
  • Change download destination
  • Disable "Block dangerous and deceptive content"
  • Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Asked by hawkes.j 1 month ago

Answered by hawkes.j 1 month ago