Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox keeps trying to update and to install the Software updater even though I opted out

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the lates… (read more)

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Asked by vascocc95 1 year ago

Answered by vascocc95 1 year ago

  • Solved
  • Archived

Input type month

Hello! I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it w… (read more)

Hello!

I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it with Microsoft Edge and it works. Maybe I should set something up in my Firefox configuration?

Best regards

Asked by patyczek256 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Where is my bookmark side bar?

I used to be able until very recently go to MENU > LIBRARY>Bookmarks: which would 'split' giving me three (?) choices, one of which was showing a bookmark side bar.… (read more)

I used to be able until very recently go to MENU > LIBRARY>Bookmarks: which would 'split' giving me three (?) choices, one of which was showing a bookmark side bar. I seem to not have that choice any longer ... or do I and I just don't know how to select it? Thank you.

Asked by Dave71 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Google Maps Shows Wrong Location...Only in Firefox

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox bu… (read more)

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Asked by danmcmartin 1 year ago

Answered by danmcmartin 1 year ago

  • Solved
  • Archived

Vertical Scrollbar Too Small Issues

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only tempora… (read more)

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only temporary solutions. I'll state them here for simplicity:

a) The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). Paste in "*{scrollbar-color:auto!important; scrollbar-width:auto!important;}"

This worked but then some scroll bars were extremely thick, and even showed while watching YouTube videos.

b) Clearing the startup cache.

Again, this did seem to work, but only temporarily. I removed the file from step a) and it remained fine until a day or two later.

~

Firefox Version 88.0 (64-bit), Windows 10 v10.0.19041 Using screen extension with HDMI. Problem happens on both screens. Pages that this occurs on seem to be random, increasing over time. The page I'm writing this question on included. Thanks for reading and helping.

Asked by tomi.fodor 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Can't Import Files from CSV

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The … (read more)

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

Asked by joyce.wolf 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

separate rows for tabs and bookmark toolbar

On my old computer, the Firefox tabs were on a different line/row than the bookmarks toolbar. Now they are both in the same row and I cannot find any instructions on how… (read more)

On my old computer, the Firefox tabs were on a different line/row than the bookmarks toolbar. Now they are both in the same row and I cannot find any instructions on how to make them two different rows (tab row on top and bookmark toolbar underneath).

Any help would be appreciated. Thank you.

Asked by moffettl 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

Vertical scroll bar is missing

Hello! It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings … (read more)

Hello!

It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings and forums, but cannot seem to find an answer? If you can direct me at it, would be great!

Thank you!

Asked by alunurm.reelika 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Session and session backups corrupted

I had a crash on firefox, I easily fix lost sessions, when I got updates or crash that lose my active session. When I try to retrieve my sessions by copying recovery.bakl… (read more)

I had a crash on firefox, I easily fix lost sessions, when I got updates or crash that lose my active session.

When I try to retrieve my sessions by copying recovery.baklz4 or recovery.jsonlz4 both of them does not work. When clicking on restore previous session, firefox rezzes a few seconds, and then the restore session tab stays blank.

I tried: https://www.jeffersonscher.com/ffu/scrounger.html but the website does not succesfully recovers my firefox session and the tab just crashes, I did manage to convert it to a JSON file.

I did some work on the JSON file myself, through regex and jq tool. I extracted the urls from it. I scrapped my json to make it lighter (I think the problem is from the size of my session), I scrapped the "image", "scp", json objects, trimming the size of the file, it's size was divided by almost 20.

Is there a way to recreate a sane jsonzl4 file? I have the data.

What seems weird is that backups from a few weeks is only around 20MB and by adding a few tabs, it went from 20MB to 80-90MB it's freaking huge.

Is there a way to fix this? recreate a json file and then encrypt it to jsonzl4? What can I scrape safely from my session?

I have been trying to fix this for hours, please help!

Asked by Itsuki 1 year ago

Answered by Itsuki 1 year ago

  • Solved
  • Archived

Disable alt+scroll going back/forward

Hi, I need to use alt+scroll to zoom in and out on a website I use regularly. However, often, I will use alt+scroll to zoom out and end up leaving the session as firefox … (read more)

Hi, I need to use alt+scroll to zoom in and out on a website I use regularly. However, often, I will use alt+scroll to zoom out and end up leaving the session as firefox backs out to the previous page. This means that I have to spend a long time logging back in and loading my page.

I have tried shortkeys, but it doesn't seem to support modifying shortcuts using the scroll wheel.

How can I disable this shortcut?

Thank you.

Asked by andrenaveed 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Soundcloud not loading after first time opened

I use soundcloud often, and have recently had the issue of the website not being able to load after i launch it the first time. Autofill passwords works fine, it loads wi… (read more)

I use soundcloud often, and have recently had the issue of the website not being able to load after i launch it the first time. Autofill passwords works fine, it loads with no issue, but then when i try to load it again it's unable to. if i delete the website's cookies i'm able to load into it again, otherwise it just won't work. I've completely cleared out my cache and that helped for a little while but the issue still persists. Is there any known instances of this/ any plugins i can use to always remove the cookies of a specific website, as that may be a viable workaround.

Asked by archiebroadway 1 year ago

Answered by lolrepeatlol 1 year ago

  • Solved

Japanese characters are not appearing. (SOLVED)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it w… (read more)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Asked by Bond 4 months ago

Answered by Bond 4 months ago

  • Solved
  • Archived

Unable to watch live YouTube videos

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a… (read more)

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a test page report.

Asked by contact.rishikmr 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

How to fix Firefox freeze after clicking "Save Image As" from dropdown context menu?

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is n… (read more)

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent.

Asked by Rob 1 year ago

Answered by Rob 1 year ago

  • Solved
  • Archived

Self Signed certificate issues

I have been using Firefox for years now, but since an update a couple of months back, when I deploy a new internal site I receive an error stating that the "Secure Connec… (read more)

I have been using Firefox for years now, but since an update a couple of months back, when I deploy a new internal site I receive an error stating that the "Secure Connection Failed" because of "Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL". There is a official workaround explaining how to bypass this issue, however it doesn't work. I have tested the same sites with Chrome, Edge, IE and it always works why is Firefox suddenly not working? Below are images of my local lab replicating the issue.

Asked by alexnasseh 1 year ago

Answered by cor-el 1 year ago