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Suddenly FF no longer streams ok.ru videos ... but Chrome still does

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference) this just happened, screen says "Video not found" for EVERY ok.… (read more)

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference)

this just happened, screen says "Video not found" for EVERY ok.ru vid

just want to stream again (never download, just stream)

this has been working correctly for YEARS till a few hours ago

of course I can watch with Chrome, but prefer to using FF


only a few of DOZENS that suddenly stopped working on FF (still play with Chrome) https://ok.ru/video/3113160935936 https://ok.ru/video/2723130051072 https://ok.ru/video/291281242787 https://ok.ru/video/328756300451 https://ok.ru/video/3717381622272 https://ok.ru/video/3844312730112 page https://ok.ru/video/c3924224 https://ok.ru/video/287260740259 https://ok.ru/video/269560449699

Asked by xlcrlee 1 year ago

Answered by xlcrlee 1 year ago

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Facebook Loads to Blank White Screen

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts? … (read more)

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts?

Asked by bsilver387 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (read more)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Asked by David Shochat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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click twice

On the new home page with all those web site icons, and also in Bookmarks, SOME but not most web sites require you to click, slowly, to open a web page. Otherwise nothing… (read more)

On the new home page with all those web site icons, and also in Bookmarks, SOME but not most web sites require you to click, slowly, to open a web page. Otherwise nothing happens. The most common is Microsoft Outlook web mail, as used by our University as standard email (Illinois at Urbana-Champaign). This started a couple of Firefox updates ago.

I find nothing about it anywhere.

The delay between clicks needs to be quite long like a second or more. In some cases up to 30 seconds works. At a couple of seconds it always works. If I close outlook and then try again later, after a minute of so that usually but not alwas does not happen, but after an hour, always.

If I start up Web Developer Network before trying, it says it sends a "get" but a red "circle with line through it" icon (i.e. the usual "don't" one) appears with "blocked" written in red.

How do I fix this?

Asked by jdmcdona 1 year ago

Answered by FredMcD 1 year ago

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Twitter Audio Not Working

For some reason videos on twitter (& audio posts) don't output any sound thru my speakers when played. The tab isnt muted, nor is the volume down in windows 10's mixe… (read more)

For some reason videos on twitter (& audio posts) don't output any sound thru my speakers when played.

The tab isnt muted, nor is the volume down in windows 10's mixer, in fact the sounds even shows up as playing in windows volume mixer. but nothing comes out

Other websites work just fine! It appears to be only a twitter issue, tried opening new tabs etc & they still dont output sound :(

Works in other browsers like chrome too Any help would be appreciated!

Asked by KaimTime 1 year ago

Answered by Vikas Singh 1 year ago

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Cookies not being kept

http://www.websudoku.com/ is losing cookies (options selected and level of Sudoku). This has worked in past. Additional info. If I leave page and select Sudoku page again… (read more)

http://www.websudoku.com/ is losing cookies (options selected and level of Sudoku). This has worked in past. Additional info. If I leave page and select Sudoku page again - cookies are gone. It is not a matter of closing my browser or even my tab.

Asked by Col_Boogie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Allowing the install of themes using policies.json

I am creating a policies.json file to block all Add ons except ones specified specifically. I have figured out how to do this for normal extensions, but I have run into i… (read more)

I am creating a policies.json file to block all Add ons except ones specified specifically.

I have figured out how to do this for normal extensions, but I have run into issues when applying the same principle to themes. What am I doing wrong? Here is my sample code that works to allow the ublock add on, no problem, but it is not working to allow the matte-black-red theme:

{

 "policies": {
   "ExtensionSettings": {
     "*": {
       "blocked_install_message": "Error message to display",
       "install_sources": [
         "https://addons.mozilla.org/"
       ],
       "installation_mode": "blocked"
     },
     "uBlock0@raymondhill.net": {
       "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi",
       "installation_mode": "allowed"
     },
     "{a7589411-c5f6-41cf-8bdc-f66527d9d930}.xpi": {
       "install_url": "https://addons.mozilla.org/firefox/downloads/latest/matte-black-red/latest.xpi",
       "installation_mode": "allowed"
     }
   }
 }

}

Asked by redgreenblue 1 year ago

Answered by cor-el 1 year ago

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How do I get system menu to appear on top bar?

When I right click on the top bar of Chrome or any other window, I get a menu with items: Minimize, Maximize, Move, Resize, Always on top, Always on visible workspace, Mo… (read more)

When I right click on the top bar of Chrome or any other window, I get a menu with items: Minimize, Maximize, Move, Resize, Always on top, Always on visible workspace, Move to monitor left, Close.

When I right click on the top bar of Firefox, I get a menu with items: Pin to overflow menu (grayed out), Remove from toolbar (greyed out), Menu bar, Bookmarks toolbar, Customize...

How do I get the system menu to appear also on Firefox, instead of this Firefox menu nonsense?

Asked by Jenneth 1 year ago

Answered by Jenneth 1 year ago

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Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (read more)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Asked by Bobby 1 year ago

Answered by Bobby 1 year ago

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secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 1 year ago

Answered by notanotherhero 1 year ago

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accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 1 year ago

Answered by cor-el 1 year ago

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Window with tabs disappeared

Hi, just exited Firefox my usual way - Clicking Exit. Usual message pops up - Do you want to close 2 windows with xx tabs. Firefox closes. As always. When I am opening Fi… (read more)

Hi, just exited Firefox my usual way - Clicking Exit. Usual message pops up - Do you want to close 2 windows with xx tabs. Firefox closes. As always.

When I am opening Firefox again only 1 window opens! The less important one! The other window actually had all my important tabs.

How can I get my window back?

This has not happened for many many years.

Regards Gerd

Asked by Jozzig 1 year ago

Answered by cor-el 1 year ago

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Pausing and stopping video also stops music playing outside Firefox

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are… (read more)

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are not firefox stops. How can this be fixed?

Asked by desbest 1 year ago

Answered by desbest 1 year ago

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Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 1 year ago

Answered by Jim Muir Firefox 1 year ago

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Firefox logs me out of sites and clears cookies every 24 hours

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,faceboo… (read more)

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,facebook,reddit and have to re-accept cookies. I am not sure why this is happening but it is very annoying.

Asked by Profat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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What website is slowing my browser down?

Every morning a website slows my browser down. Can take 10-15 minutes to get up to speed, things 'not responding' all over. I have Windows 10, Eset NOD32 anti virus, Ad … (read more)

Every morning a website slows my browser down. Can take 10-15 minutes to get up to speed, things 'not responding' all over. I have Windows 10, Eset NOD32 anti virus, Ad blocker plus, Facebonk Container, all that - but I'm just a grunt not a techy..

How do I find out which website it is, so I can nuke their server?

Asked by rupadarshin 1 year ago

Answered by leehooi1997 1 year ago

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Firefox crash continuously in recovery mode too

Good morning, this morning after the changement of the Initial password protection in security menu, Firefox crashes immediatly, in recovery mode too.. Here Crash ID.. … (read more)

Good morning, this morning after the changement of the Initial password protection in security menu, Firefox crashes immediatly, in recovery mode too.. Here Crash ID.. Please help me to solve as soon as possible this problem. Thanks

Identificativo crash: bp-1113a858-4989-4c00-9dfd-b462f0201019

Asked by VALERIO LAVORO 1 year ago

Answered by cor-el 1 year ago