Firefox Community Forum

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.

       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 

The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video.

Please see the attached screenshot which shows that auto play is blocked, it is circled in red. While the video has auto played, circled in orange with a timestamp of 17 seconds being played prior to it being manually stopped.

Please fix this issue.

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

I have 2 instances of Firefox: I use stable for all my professional work, and I use Developer Edition (Aurora Channel) for personal things. The stable branch works fine. In Aurora though, certain key combos will not work. This even persists in troubleshooting (safe) mode.

Specifically, it seems anything using both ctrl+alt will not register alt, only ctrl. alt, alt+shift, and ctrl+shift all seem to work fine, but ctrl+alt and ctrl+alt+shift do not. Again, this works fine in stable, so I am clueless as to why it doesn't work in my other instance.

Another detail is that this happens on multiple websites, not just one. The post prominent one is Google Sheets. In sheets, you can insert the date using `ctrl+;`, the time using `ctrl+shift+;`, and both using `ctrl+alt+shift+;`. Inserting them separately works fine, but both causes only one to insert.

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the order again, and I can no longer find the web page which explained how to do it. reading from the top, I would like to see: • Title bar • Menu bar • Navigation toolbar • Bookmarks toolbar • Tabs toolbar • Web content area

Instead I have • Title bar • Menu bar • Tabs toolbar • Navigation toolbar • Bookmarks toolbar (I even seem to have lost this now and don't know how to get it back!) • Web content area Thanks for any help that can be provided. Brox

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

(Sorry if the wrong area.)

I'm curious and play with Node-Red a lot.

Just now I am playing with the `http-request` to explore web pages.

I press the `F12` key and the tools pop up and I go through some basic things.

I see/get just about nothing. See pic (Don't know to make it inline.) But the name says it all.

So I've pressed the `F12` key, clicked on the NETWORK and REFRESHED the page.

Now with Chrome.

Whole different set of stuff.

Someone - please. What's going on? I'm not understanding the huge difference with how things are shown.

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.