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Access denied Reference #18.6b01cb8.1700662622.22a58314 since update last night.

I'm getting Access denied Reference #18.6b01cb8.1700662622.22a58314 only on tesco.com since last nights firefox update. All other sites are funtional (at least no other… (read more)

I'm getting Access denied Reference #18.6b01cb8.1700662622.22a58314 only on tesco.com since last nights firefox update.

All other sites are funtional (at least no others found yet). I have cleared cache and cookies but still getting the issue.

The site is up and accessible by ms edge.

I have run in troubleshooting mode and taken off any extensions, still no change.

Running windows 10 (latest updates)

Malwarebytes is reporting no issues.

Asked by mum_hedge_hogg 1 year ago

Answered by TyDraniu 1 year ago

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Certificate Manager dialog at max width; unable to make smaller

The Certificate Manager dialog (Settings -> Privacy & Security -> View Certificates...) has gotten to the point where it is extremely wide (greater than one scr… (read more)

The Certificate Manager dialog (Settings -> Privacy & Security -> View Certificates...) has gotten to the point where it is extremely wide (greater than one screen width! Luckily I have 2 monitors so I can expand the FF window wide enough to get to the grab handle in the lower-right corner of the dialog). If I grab that resize handle in the lower-right corner of the dialog and attempt to shrink it, it will not get any smaller - I can only make it bigger. (What has caused this problem is I have attempted to reduce column sizes in the dialog, but the columns have only gotten wider!) I see no controls to be able to reduce the dialog size to a reasonable width. Am I stuck with this forever now?

Asked by rory22 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Your browser is being managed by your organization.

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Pleas… (read more)

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you

Asked by K C 11 months ago

Answered by K C 11 months ago

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Broken fonts after update

Hello, i've updated the Firefox browser to version 120 and since then polish texts in browser are broken. How can i fix it or restore to previous working browser version?… (read more)

Hello, i've updated the Firefox browser to version 120 and since then polish texts in browser are broken. How can i fix it or restore to previous working browser version?

Asked by Kamil Płonka 11 months ago

Answered by zeroknight 11 months ago

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Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar.

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (read more)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 1 year ago

Last reply by Paul 1 year ago

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Chrome os Linux no app update

Whenever I open Firefox on Chrome OS, which I installed via the Linux shell terminal, it says in settings that the browser is managed by my organization. However, I don't… (read more)

Whenever I open Firefox on Chrome OS, which I installed via the Linux shell terminal, it says in settings that the browser is managed by my organization. However, I don't have a school account signed in or anything.

Asked by jasonhook244 11 months ago

Answered by zeroknight 11 months ago

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Beachball when switching between apps

Since approximately July 2023, Firefox gives me a beachball and pauses for about 10 seconds whenever I change between it and another app, or between one Firefox window an… (read more)

Since approximately July 2023, Firefox gives me a beachball and pauses for about 10 seconds whenever I change between it and another app, or between one Firefox window and another. The same behavior does not occur with other browsers, likewise whether my connection is WiFi or wired.

I have No Proxy set in Network Settings. I am running a 2021 M1 Max Macbook Pro on Ventura 13.5.2.

I would appreciate any advice on how to troubleshoot and fix. Thanks.

Asked by Kelly 11 months ago

Answered by zeroknight 11 months ago

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My bookmarks bar is not displaying my bookmarks

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the to… (read more)

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the top of the page. Then I turned off bookmarks to only show on a new tab, and then later realized that the bookmarks were not being displayed on the new tab. And even when I turned bookmarks to always show on all tabs the bar is there but nothing is displayed. All my bookmarks are still in the Firefox Library and I can save new bookmarks to the library, but the bookmarks bar above still remains empty. Clicking Import and Backup in the Library and clicking Restore hasn't returned the bookmarks to the bookmarks bar. Does anyone know how to fix this?

Asked by helenagirl2001 1 year ago

Answered by Terry 1 year ago

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browser.link.open_newwindow keeps changing to 2, instead of the default 3

Hi, I have an issue that about:config > browser.link.open_newwindow keeps setting itself to '2', so I have to repeatedly go in and reset it to '3'. Not entirely sure… (read more)

Hi,

I have an issue that about:config > browser.link.open_newwindow keeps setting itself to '2', so I have to repeatedly go in and reset it to '3'.

Not entirely sure what could've caused this, all I've been able to find is this here support article with another bloke having the samme issue, but what seemed to be only once.

I haven't done much in way of troubleshooting, as I'm not really sure how to go about doing that for a browser.

If I had to guess, it would be either something updating, or an extension yanking my chain, so here's the list of every extension I have installed:

1Password - Password Manager Allkeyshop - Compare Game Prices Bitwarden - Free Password Manager Buster: Captcha Solver for Humans Dark Reader Disable YouTube Cards Duplicate Tab Shortcut Fast Copy Links Honey NordVPN - A VPN Proxy Extension for Firefox Return YouTube Dislike Tab Reloader (page auto refresh) uBlock Origin

Asked by Bean 1 year ago

Answered by cor-el 12 months ago

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Unable to access Outlook through Firefox

Hi, Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outloo… (read more)

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

Asked by tridentperu 11 months ago

Answered by cor-el 11 months ago

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Firefox not playing youtube videos in normal mode

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any vi… (read more)

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any video that is embedded in a page. Audio works but the screen just shows a blank field of green. The progress bar will show frames from the video. IF I run Firefox in trouble shooting mode the videos play as normal with video and audio tracks.

I have already refreshed fire fox and uninstalled and reinstalled it but the video track is still a blank field of green in both full screen and small screen modes.

Anyone have any ideas on what configuration setting may be causing this? Thanks in advance, Brocky

Asked by BrockyTaz 1 year ago

Answered by cor-el 1 year ago

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Undo "troubleshoot mode" AND in about:preferences Undo "More from Mozilla"

tell me how to undo "troubleshoot mode", read the "help" article, do not understand. tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea. … (read more)

tell me how to undo "troubleshoot mode", read the "help" article, do not understand.

tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea.

I try, but I am usually confused by these help articles.

Asked by sandyp-pr 12 months ago

Answered by cor-el 11 months ago

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Can't access multiple websites - 403, access denied etc

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over… (read more)

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over night. It also works fine in Microsoft Edge.

Reddit shows the "whoa there, pardner" error, spotify shows 403 error, Google Drive says my browser (Firefox 120.0) isn't supported and others are simply unavailable. At the same time Google looks off and Twitch is just a huge loading screen.

I cleared all the data (cookies/cache), but that didn't help.

I had this reddit error a few weeks ago already, but it disappeared on its own. However it was only reddit that was affected.

Asked by LostButSeeking 1 year ago

Answered by Terry 1 year ago

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video upload issues

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsof… (read more)

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsoft Edge and Chrome browsers and had no problems uploading using the simple command "Ctrl + O" but it failed on Firefox browser. See pics attached. Whatever improvement you've recently made has totally screwed up my workflow.

Asked by selfishmetravel 1 year ago

Answered by selfishmetravel 12 months ago

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DRM(?) content not playing, no solutions working

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just … (read more)

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just say try again. Roll20 hasn't been working for even longer (more like months). They work in Microsoft Edge and Chrome. Youtube is still working, as are video players in social media.

I have tried the following solutions:

  • Firefox is up to date
  • Windows is up to date
  • Updated graphics drivers
  • 'Widevine Content Decryption Module provided by Google Inc.' is set to 'Always Activated' and is up to date
  • 'Play DRM-controlled' content is ticked in about:preferences
  • Checked if anything changed if either of the above were turned off (it did not)
  • media.eme.enabled is set to true in about:config
  • Put Firefox in troubleshooting mode
  • Turned off my addons (including uBlock Origin) manually
  • Tried in a Private Browsing window
  • Turned off Tracking Protection
  • Restarted my laptop

Nothing has fixed the problem, or given me any more indication of what is wrong. I don't know how to a) fix or b) find the problem. All I can think is that it may be related to the recent changes to Chromium regarding ad-blockers? But no one else seems to be having the same problem so I doubt it.

Asked by dibleopard 1 year ago

Answered by dibleopard 1 year ago

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Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (read more)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Asked by br5491 12 months ago

Answered by zeroknight 12 months ago

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Cannot disable session restore

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any… (read more)

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any automated system to re-open everything on the off chance I was wrong. I believe the setting for this is on the General tab, but as you can see in the attached screenshot, it's definitely off, yet the feature won't go away. I also tried changing the config settings, as listed here:

https://askubuntu.com/questions/1285172/firefox-always-restores-windows-and-tabs-after-reboot

, but it had no effect.

How do I stop Firefox opening these tabs without permission?

Asked by Kazza 12 months ago

Answered by Kazza 12 months ago

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I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (read more)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 1 year ago

Answered by John carter 1 year ago