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Add-on Icons have not shown up on toolbar on last 2 updates.

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I… (read more)

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I've refreshed. I've re-installed. I've stood on my head - nothing seems to help!

Asked by Gary Watson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Background turned black after 95.0 update

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black f… (read more)

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

Asked by JudEric 5 months ago

Answered by cor-el 5 months ago

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Memory Use Very High With 1 Tab Open

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox pr… (read more)

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox processes while, again, there's only one tab open.

The reason I noticed is that the game which usually runs smoothly began to be choppy/jerky, so I opened Task Manager to have a look. Note: Didn't investigate internet connection speed.

Why is Firefox using so much memory and slowing things down?

Asked by andrewbaggins 1 year ago

Answered by andrewbaggins 1 year ago

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Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 1 year ago

Answered by cor-el 1 year ago

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Cursor goes to address bar instead of Google search bar

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it? … (read more)

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it?

Asked by magicmanpa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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HDR support in Firefox

Hello Can you tell me if FireFox has HDR support? In Chrome everything works, in FF for some reason not. The monitor supports HDR, I watch videos on Youtube Thanks … (read more)

Hello

 Can you tell me if FireFox has HDR support?

In Chrome everything works, in FF for some reason not. The monitor supports HDR, I watch videos on Youtube

Thanks

Asked by fedor.shine 1 year ago

Answered by TyDraniu 1 year ago

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Firefox saves file when "Open with" is selected.

Hello! I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work a… (read more)

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

Asked by zed 2 months ago

Answered by AliceWyman 2 months ago

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Why have my STG backup files started to appear on my desktop?

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some p… (read more)

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some point, later on. I assume this folder is created by Firefox and the back-up file information is saved in it automatically. Surely the folder should be in a different location? Has anyone any ideas on where this is supposed to be, and how to get Firefox to revert to saving the files in it in the correct place?

Asked by Onebrow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (read more)

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren't displayed in the web page nor in the developer tools inspector.

They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Asked by mt3ch 1 year ago

Answered by cor-el 1 year ago

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Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 1 year ago

Answered by cor-el 1 year ago

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All of a sudden, I cant print my emails from my gmail account.

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blo… (read more)

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blocker, try disabling it to open the window". I have no idea how to find what this pop up blocker is so I can disable it.

Asked by marie on firefox 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton id="UITourTooltipClose" class="close-icon" <… (read more)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

Asked by Gresthol 1 year ago

Answered by FredMcD 1 year ago

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why is there a blinking vertical cursor line at the last mouse click location when it is not a data input point?

over the last few days there is a small vertical cursor line that appears at the last mouse click location like it's waiting for me to type something there. like the brow… (read more)

over the last few days there is a small vertical cursor line that appears at the last mouse click location like it's waiting for me to type something there. like the browse button below. if i click outside the box a blinking vertical cursor line appears outside the box where i clicked. it is obviously not a place where input should be expected. this has only started over the last week or so and only with firefox it doesn't happen with chrome. I just opened a story on fox. the title of the story is not a link or a place for me to type or enter text but if i click anywhere in the title text a blinking cursor line appears.

Asked by steve254 1 year ago

Answered by cor-el 1 year ago

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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Logins and passwords all missing.

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Fire… (read more)

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Firefox Data" folder on my desktop for the logins.json file. However, the only information in that folder is from 2018, two full years ago. Where did my logins and passwords from yesterday go?

Also, I just updated to version 80.0.1, hoping to get my passwords and logins back, but they are sill missing. The problem just occurred today, before I updated from version 79-something.

Thank you for any help you can give. This is extremely upsetting.

Asked by Virginian11 1 year ago

Answered by Virginian11 1 year ago